Midnite towing
3.7 (70)
1336 W Front St, Berwick, PA 18603
(570) 752-0520
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
This is Midnite Towing, located in Berwick, PA, offering services such as auto repair, towing, and car inspection. They are wheelchair accessible and provide services from 8 AM to 5 PM on weekdays.
Services offered: Auto repair shop, Towing service, Car inspection station.
Midnite Towing Reviews Summary
Pros
- Efficient and prompt towing services with professional and friendly drivers.
- Helpful and attentive staff who go above and beyond for customers in need.
- Fair pricing and transparent communication with customers.
Cons
- Issues with customer service and lack of cooperation in resolving damages caused by the company's drivers.
- Inconsistencies in pricing quotes leading to confusion and dissatisfaction among customers.
Suggestion
Improve customer service and address concerns promptly to enhance overall satisfaction.
Positive Words
helpful, professional, friendly, attentive, efficient, prompt, fair, transparent, recommend, satisfied, understanding
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anna Coleman
3 weeks ago
If I could give them zero stars I would. Horrible drivers, with no consideration. They also threaten people who comment on their illegal driving ways. Hopefully they get shut down soon. Not the only one to complain about drivers.
Ernesto Perez
6 months ago
Great service and very attentive staff. They are always busy, so make sure you plan your needs.
PABassing
a year ago
I bought a 1990 f150 from them. They were fair with the price and even towed it home for me. They were very and im glad with my purchase
Michael mcdade
a year ago
Who could think having your car break down could turn into a positive experience? After calling a dozen other tow truck companies, I got a hold of Midnite Towing who were extremely helpful, provided great service, and charged a fair price. Tow truck drive that arrived was very professional and great at their job, as well. I would highly recommend them to anyone in the area.Service: Car towing
JunkYard Projekts
a month ago
Tow truckers are great. The uhaul rep was very rude and snippy.
nicole russell
8 months ago
Thank you! Needed a jump(i left the lights on ooppss )They were fast and the communication was easy and friendly.I would highly recommend them to anyone! Much love from Texas!!Service: Battery serviceService: Battery service
Salvatore Pansarella
a month ago
They were there to help my boys heading back to school on a snow Sunday. Thank you!!
Melanie Wargo
10 months ago
called triple A and the driver for midnight towing was at my house in 10 minutes!!! The driver mike was so polite, and professional. we had such a nice conversation..... HE IS AMAZING AND MADE MY DAY!!!Service: Car towingService: Car towing
bobbi Zamora
11 months ago
They are polite and friendly. They showed up promptly to tow my vehicle and the driver was polite and knowledgeable and made every attempt to be helpful in a very strenuous situation.
Lusia Patino
3 weeks ago
Be careful.Good thing nobodys car was on there.
qinta qintaen
a year ago
We were on a family trip, and our car broke down. Midnight towing was beyond helpful. They brought a bigger truck so that we could fit the family on the tow truck, so that we would not be left stranded on the interstate.
Stephanie Correia
2 years ago
Joel came to my rescue this past Sunday afternoon. A friend had rear ended me on the highway. Very stressful situation all around. Waited 2 hours for state police to show up. By the time we called AAA, it was 3-4 hours before we got a tow truck! Joel was just so kind, and so understanding when he got there. His main goal was getting us off the middle of the highway. We got my Jeep to the hotel that he suggested. I made the call the next day to get my Jeep towed from PA to MA. Joel showed up. He brought my baby home in better than excellent terms!!! I would absolutely recommend them again!! And if I ever get stuck in PA, I know who to call. I could not thank him enough.Services: Special vehicle towing, Long distance hauling
Jason weber
6 months ago
The best! The service feels like family. They really take care of the customers.
Charlie Tanner
4 years ago
This place, and its owner Joel are absolutely fantastic. I m from way out of state, Driving on interstate 80 and hit a deer this disabling my vehicle. Joel, the owner, showed up in person did some extraordinary work to straighten my bumper get my vehicle on his truck and off to his shop to do some emergency repairs and get me on the road again. Not only Joel but his crew moved heaven and earth to get me going. The whole operation is truly a class act and I urge you to go there and do your business because there are no strangers to them only friends they haven t met yet.
McKenzie Thorpe
2 years ago
Got hit by a brake drum that fell from a semi truck and blew two tires yesterday evening; it s the first accident I have ever been in, and I was extremely upset/rattled. Joel, the owner of Midnite Towing was very kind and professional which meant a lot after a scary experience far from home! He really went above and beyond helping me get safely to a hotel for the night. Truly could not have asked for better service in this situation!Service: Car towing
Adam Graves
5 years ago
Dear late-night stranded traveler,If you are reading this, no doubt you are stranded somewhere near Berwick PA. Chances are, you have never been there and you were just passing through. Instead of throwing insults at this company, I'll tell you what you need to do to avoid their deception and thus a very long delay:1. If it is after hours and you call AAA, this is who will come and get you. It took 3 hours from the first phone call placed to AAA. Unfortunately, that's about as good as it gets, so just hang tight.2. *** READ THIS*** If you need a battery, alternator, fuel pump, etc. replaced and that is why you're stranded, he will offer to take the vehicle to his shop. DO NOT DO THIS. AAA allows you to tow wherever you want. A few potentially better options are Steve Shannon's or Don's Towing (if you have the money and they're still open, call Don's to come tow you and bypass Midnite altogether.)3. If you're reading this after you allowed the guy to take it to his shop, I'm very sorry. This is because they put you as a very low priority. The majority of their business comes from towing, especially tractor-trailers. This is why they will leave your car in the bay and NOT EVEN TOUCH IT. My repair ended up being very simple and would have taken 5 minutes to diagnose and fix up on a lift IF THEY HAD EVEN LOOKED. Instead, I spent two nights in a motel while they lied to me over the phone for an entire day. They told me they were still trying to figure it out; really they were off trying to make money off other people like you.4. You will no doubt be in a motel while this is all going on. DON'T JUST CALL THEM FOR UPDATES in your cozy bed. WALK/CALL A CAB AND GET DOWN THERE. As mentioned in step 3, they won't touch your car until they get around to it. Only when I walked in the door did they finally start on it. It was done and I walked out 5 minutes later. Completely ridiculous.5. Get all the documentation you might need at the end because they might even try and send you out without an invoice. This is for whatever lawsuit you might take on if they screw you around like in some of the other reviews I've read. The ones on facebook are really quite bad.On the matter of the motel, if you have furry companions with you, I recommend the Super 8 in Mifflinville. It is cheap, decent enough rooms, and they allow pets *LIFESAVER*.I'm not one to hurl insults, just an advocate for the truth. Their business model does not include customer service. I just hope I can help another stranded traveler.
Warren Covatta
a year ago
Complete idiots. They were supposed to be here between 3pm and 8pm to pick up my vehicle. Called to get an estimated time and they said they weren t coming. I had to leave work early to be here and they never showed!
Ronda VanCleif
3 years ago
They came in the amount of time they said they would, have decent pricing, and the guy that towed my car was really chill and super nice for it being 9 at night.
Robert Byczek
10 months ago
Sociable/ driver,mechanic's And prompt service. All professional. Satisfied customer. Thank you..
Michelle Sink-Davis
3 years ago
Called to see what a local tow costs. I was pretty shocked to hear the cost is $75! Depending on how local, it might be a good deal. But I wasn't going to pay that just to travel a few blocks.
Chriss Kressler
8 months ago
Good service, annoying dog yapping constantly, so you can't hear the employees talking to you.
James Sieck
4 years ago
After a driver of theirs unloaded a neighbor's vehicle improperly which in turn caused my car to be totaled they refused to pay damages or even cooperate with their insurance company. I was left hanging with no vehicle and a $16k bill.
Charlie Thaller
6 years ago
If i could give less stars i would sold my mom a kia for 5k van was totle junk. kept bringing it back and they kept beating her around the bush. less then a year later the van caught fire. NOT RECOMMENDED!
Jordan T
5 years ago
These guys are unprofessional. They quoted me two very different prices when I called to setup an appointment verses the day of the tow. Is this just their standard procedure or is something shady going on.
Jason Bower
a year ago
Service and attentive, but notary fees are on the steep side.
Alyssa Watson
6 years ago
They were very helpful, understanding, and attentive to our needs. I would highly recommend them!Thank you Midnite Towing for supporting our Military!
Mary Keil
5 years ago
I went there for air in my back tire. I also got new front tires there last month. Reasonable prices. Friendly owner
Lucheestiy
5 years ago
Great service! They saved me a couple hundreds dollars! Honest and client oriented. Highly recommend!!!
Michael Rittle
a year ago
I deleted my paragraph of complaints. All I'm saying is NO, don't use them. Ever.
James Kreidler
6 years ago
Took my truck to them for for repairs. Tool a little longer then estimated, but I am satisfied with the results.