Auto Matters

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patricia Wright
a month ago
I love this place! They are so honest, knowledgeable, and reasonably priced. It is hard to find a place you can trust, but I highly recommend Auto Matters in Bensalem. I take my Toyota Camry and recently took my new used Nissan Altima for inspection. It is so refreshing to take a car somewhere that does a reasonably priced inspection, but doesn t add on a bunch of unnecessary prices for things I didn t need.

  John Higgins
a month ago
I've been a customer of Auto Matters for years. Anyways enjoy a courteous staff and great mechanics . I found the staff to be honest and the pricing reasonable. I have recommended them to my friends and family.

  Richee Subba
2 weeks ago
My favorite place to take my car when I need. Joe always help me schedule for my appointment . Only place me and my family can trust and I know we are in safe hand. Thank you for coffee and all my car service Joe

  Alex Forlenza
6 months ago
Do NOT fall for the groupon. I went to this garage last year with the groupon and got in and out no problem. However, stopped by last week for annual state inspection. They told me I needed new rear breaks to pass without providing any paperwork and photos to prove it. I knew I just had my breaks replaced, so I had my brother look at them. Picture is attached of new breaks next to mine. **If they tell you you need new rear breaks, be suspicious** Mine are completely fine; read as a 10 mm. They told me it was a 2. When my brother was taking off the wheels, he knew they didn't even look at them because the bolt was rusted over. Complete scam, will never go back. ALSO, they legally CANNOT charge you for a reinspection within 30 days. That's state law. Will be informing PennDOT.

  g c
a month ago
Great service and reasonably priced. I will definitely bring my cars back here again.

  Mariam
3 months ago
They gave me same-day appointment and finished services in less than an hour. It was also very affordable compared to other shops I ve been to. Will be coming back.

  Donna D
2 months ago
Very nice business I think it is run very well. They have an area that you wait for your vehicle, and you can have a coffee or snack on them why you r waiting or watch the t. V. Very professional and he seems to cover every thing about your vehicle which I like

  Ben Reilly
8 months ago
I'm blown away by the customer service of this place. After dealing with a dealership for years where it would always take over 3hrs or more for basic services, this is an amazing change of pace to get my car back in under an hour. I will definitely be returning to this place.Update to 4 stars. I should have added this to my original review, but it was such a hot day and I was just happy to get my car back in under an hour. I received back my insurance and registration papers with a visible stain on them.When they put my new state emissions stickers on my windshield, they never cleaned off the previous glue residue. One of my stickers also has a small tear in the front. Other then that, everything was good.

  Kevin Abersold
a year ago
BEWARE , I Literally just left after waiting 2 hours (10:15am-12:20pm for just an inspection , Then finally called in the back to be told my 2018 journey failed because it needed a right front lower ball joint along With a front right drive axle ,After showing me the New damage I wiped my hand across the grease that was leaking from ball joint. Only to find it was new grease and even more on the ground below along with grease on the left side ground , When I asked about the grease on the other side of the vehicle on the ground the tech stated THAT WAS WINDSHIELD WIPER FLUID because my hose was loose and he repaired it. (What a coincidence). I then proceeded with I just had my brakes inspected 2 1/2 weeks ago and Dennis said. They must of not done it right WERE LEGIT have you seen our reviews and rambled on about the replacement parts he very quickly pulled up on his screen ,

  Patrice
7 months ago
Amazing experience! I got my car inspected. It was a fast and affordable. Also, great customer service. I highly recommend. I will definitely come back. Thank you!

  Katrina Smith
a month ago
Ist visit, wonderful, outstanding, superb service. Definitely going back, for my car needs..

  Gregory Harding
7 months ago
DON'T GO HERE. Went for an inspection, guy tried to overcharge me a few hundred dollars for repairs otherwise I'd fail the inspection. Got it done for much cheaper somewhere else with someone I trust, who also said all the repairs this place stated I needed weren't all true.Went back for my reinspection and he hassled me about, "Why did I go to have the work done somewhere else", making a number of comments about it and asking very odd questions. Nearly yelling at this guy, I told him it was cheaper and none of his business. He threatened to charge me extra just for coming back, when HE SAID IT WOULD BE FREE FOR THE RESINEPECTION. It took 10 minutes of arguing before he relented.Never going back to this god awful place. They try to overcharge, hassle you for not using them for vehicle repairs, very sketchy business overall. Nearly reported them for bogus charges had he actually gone through with it.

  Robert Braun
11 months ago
Very professional! My inspection was accomplished on time. Price was quite reasonable. The staff was very friendly, and explained clearly what future steps I might choose in order to take good care of my car. I will definitely return!

  Miles Y
11 months ago
I purchased a groupon for a car inspection earlier this year in January. The owner kept trying to tell me that my brakes needed to be replaced and that only his shop had access to the best brakes on the market. I respectfully declined his offer and he gave me back my vehicle as if the job was finished. I have just realized that he did not even replace my inspection sticker at all, he only replaced the emissions sticker. What a ripoff of a shop.

  X D
10 months ago
Some great folks doing great works. Fast and efficient work, comfy waiting room, nice and professional people. If you re there for inspection don t get it from Groupon. They will give you a better price for it.

  Lina M
a year ago
Super accommodating, service is great, and they're always upfront about costs before doing the work. I was introduced to them for getting my inspections done, but they quickly became my go-to mechanic shop.

  Mark Marcarian
a year ago
WARNING DO NOT TAKE YOUR CAR HERE... My vehicle needed inspection. Responded to Groupon Ad to save money. They told me that they couldn't pass the cars inspection due to both front lower control arm assemblies. They even took me to look at them. I was quoted $400 for each control arm and 1-1/2 to 3 hours labor. Basically, approximately around $1500. Luckily I knew what I was looking at and declined. Although I cannot personally prove that this "establishment" is knowingly ripping people off it still concerns me greatly. I imagine other people unknowingly approved service to their vehicles and getting ripped off daily. At the very least they should be investigated for fraud. I took my vehicle to another mechanic today and it passed with flying colors. In fact the only thing needing replacement were my wiper blades.

  Chase Spring
a year ago
Got my truck inspected. Best price around with excellent customer service! Location is near the cornwells heights train station so you can drop your car off and take the train while you wait.

  agapito baez
a year ago
This place is a find, if you want to go to a service station that isfriendly, knowledgeable, cost effective, this is the place, I have been going to auto matters 2 years now, I have not been dissatisfied with any of their work, from oil changes, inspections and engine work. I have taken my two toyota's 12 and 13 years old to dealerships and franchised service station. and auto matters is the place to take your vehicle

  Dharm J
9 months ago
Cheapest inspection I ve found in the last decade, after getting the car in inspection was done in 10 mins would def recommend, 2021 Ram 1500 25k miles

  Christopher Hornung
a year ago
My mom took my car to be serviced for an inspection, oil change, and tire rotation. Staff was incredibly nice and fast with their services. Price point was very attractive as well!

  Cathy Gault
3 years ago
This was my 1st experience with this garage. Auto Matters was recommended by my other mechanic who had to close shop. For now I say my mechanic Dennis is a very nice person and a very good mechanic. He doesn't attempt to do anything on your vehicle till he talks to you. That is something that is important to me. Would recommend this garage to anyone who needs there vehicle worked on!!!

  Lynn Martin
a year ago
So happy I found this Auto Service Shop. The mechanics are great and the staff is very friendly. They always have the time to explain the repairs to you.

  Alicia Martinez
3 years ago
This shop might be one of the very last ones left that aren t trying to rob you blind. I ve gone to auto matters 3 times for an inspection and every time I receive great service.Not only have I received good service, but also, while in the shop waiting for your vehicle to be serviced, I ve witnessed the owners go out of there way to provide best prices possible to other customers.I highly recommend getting your vehicle service here. They will match the Groupon price, that s advertised on Groupon, at the shop.

  Mandee Brady
6 years ago
As a mechanics daughter I have heard and seen horror stories involving mechanics ripping people off, lack of knowledge, being unfriendly, or just poor work. I would say because of this i have become hyper aware of whom I take my vehicles to. I just recently moved to this state and needed my car inspected. I called various mechanics in the area and decided to schedule a time with Auto Matters. This had to have been the best decision I've made since moving here. The receptionist was very friendly offering me advice and made scheduling an appointment very easy. Not only did they work with my schedule they also got me in and out of the shop within 30 minutes with my entire inspection done. My car is fairly new but while waiting for my vehicle to get done I overheard the mechanic himself speaking with clients about car advice and what needed to be done and at what cost. I have rarely experienced a mechanic go out of his way to please the clients while being very busy. I was stunned by just how friendly and helpful the entire staff was. I will most definitely be back for other car repairs knowing I can fully trust this shop with their work and knowledge.

  Melvin Young
3 years ago
The seating was timely. I was given the option to be seated inside or outside, for either it was no more than a 10 min wait. The service was courteous, attentive and accommodating. The food was superb and the drinks were phenomenal. Very safe in observing COVID-19 cdc guide lines to keep patrons safe. Excellent experience!

  Karen Schiano
3 years ago
I took my car in for a loud winding noise coming from my front wheels. Derrick took it for a test drive to listen to it and as I had suspected it needed the wheel bearings replaced. Dennis offered to do the job right then and there. He quoted me a fair price and assured me he would have the job done in time so that I could get to work on time. He answered my family s questions with patience and complete professionalism. When my car was done he explained everything to me again with a smile, all while multi-tasking and running the office with 5 star service to all the customers in the waiting room. The finishing touch was that my car was waiting for me right outside the front door, running and with the door open.Thank you Derrick and the Auto Matters team for your 5 star customer service, honesty and complete integrity.Sincerely,Karen B

  Marianne Dalton
a year ago
Recently took our car for the first time...what a wonderful experience to have someone listen to us and ask questions before we left....all repairs done perfectly. We are very pleased and will be taking both cars there from now on...thank you all... John and Marianne dalton

  Mike Yentin
6 months ago
Great Service! Tony is the best! Knows his Mercedes inside out

  Bahaa Kutub
3 years ago
With several years of service with them that started with a low cost inspection Groupon, I can say that are extremely friendly and professional. it s not easy to find a reliable auto shop and I can say I m happy to have found this. We take our cars here, they ve served my mercedes c43 and GLA250 and have always given fair prices and quality work.