C. Harper Ford Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Huggins
4 days ago
Excellent polite and professional service from start to finish. Owen did a great job for me I got a free oil change and using my points a tire rotation and of course I have my free inspection I especially like the video showing inspection of my car with the brakes and the undercarriage. I also appreciated that my vehicle was washed. Buying my last two vehicles at C Harper has been a good experience!

  Wendy Bell
a month ago
I scheduled a routine inspection and oil change for my Class C motohome (E450 Ford chassis) recently. Awesome experience. Bob, in their Truck Center, was totally on the ball and provided the ideal customer experience. The service was professional. The price was reasonable, too. Use this service center. You'll be glad you did.

  Daniel Rowlands
2 months ago
The entire team at C.Harper Ford is phenomenal. Mike in sales room was a pleasure to work with buying my truck. Carrie has always been top notch in the truck service center, I take my work truck and personal truck. Even the drivers they have to run customers home if the need arises, those guys are great as well!! Thank you C.Harper you make the dealership experience excellent!

  Mary Campbell
2 weeks ago
They did a wonderful job. It was easy for me because they picked up my car and they delivered it back to me at work. Great job!

  frank cardamone
2 weeks ago
Carrie in service was very knowledgeable. Very nice and always had a kind disposition. Didn t rush you off the phone made sure that you were satisfied. I like that ! I would recommend C Harper to anyone.

  Unoefx
2 months ago
Service was easy to set up. My advisor was in constant contact. They went above and beyond to take care of me. This is one of the best service dept visits I have ever had. Great job

  jonathan visser
a month ago
It was a mixed bag. My salesperson, Kyle, was amazing. The manager on duty when I bought my truck and mechanics when I brought it in for service were wanting. I needed 1 thing to be looked at and waited 2.5 hours for a 30 point inspection. It was the most expensive carwash I've ever paid for.

  Quinton Reed
a month ago
Paid roughly $1500 for a single controller arm and rear ONLY brake pad and rotor replacement. Subtracting out parts, oil change, inspection cost, the labor came out close to $250 an hour.I understand the technicians don't get that amount directly, but that is high even factoring in overhead. Won't be back to any CHarper dealer for service or new/used vehicle purchase in the future.

  stellman teter
3 weeks ago
Bob, the service manager kept me very well informed throughout the service process. Im thrilled we found C Harper Ford commercial division to take care of our mechanical needs for our Class A Motorhome.

  Amy Scarnati
2 months ago
C Harper s employees were very attentive and the communication you get every step of the way was wonderful. Very positive experience. Loved having them pick up and bring back my car as well

  Jocelyn Frucella
a month ago
I just had my car inspected. I had concerns about my recently done breaks making a grinding noise and they checked that out too while my car there. All was good. They were very professional and efficient.

  James Schmidt
a month ago
CHarper auto service has been outstanding, definitely appreciate their work and customer service. And I feel they appreciate me as a customer too! 5 Stars all the way !!

  keith newcomer
2 months ago
Had to have my car serviced today. They picked it up, kept me informed and explained everything that needed done. Brought it back to me that same day. Great job!

  Bernie Miller
2 months ago
First visit to this dealership. So far I'm impressed with there care for your time and quality of work. I will return for my next service.

  Miles Goodwin
a month ago
Great to work with, they had my truck serviced in a timely manor, keeping me up to date along the way with its progress.

  Mark Rowan
2 weeks ago
Great experience for an oil change, no mess made and the service was quick. Communications was good as well.

  Geo Konton
4 months ago
Very happy with the service I received.Kept informed the entire time of the service. The pickup at home service is fantastic and would recommend to everyone

  Rodger Leasure
3 weeks ago
Service was performed quickly, myExplorer was washed and read to go within an hour. Waiting room was great.

  Jeff Bryner
a month ago
Service center kept me informed of what the technician found and what needed repaired. Everything was done in a professional and timely manner.

  Charles McCune
2 weeks ago
Carrie is exceptional. Very kind and attentive. Kept me informed all along the way.

  Carolyn Clements
7 months ago
Expedient and decently priced parts and maintenance for my focus. The shuttle service was able to pick me up to get my car once it was done. Highly recommend C Harper Ford in Belle Vernon!Service: Electrical repairService: Electrical repair

  Jesse Forcey
2 months ago
The service team here is great! They got my truck in and out for an alignment and for a recall!

  John Parsons
2 months ago
Great service, kept me informed at every step of the repairs process. Will use them again. Thanks RJ.

  Bruce Carson
9 months ago
We took our truck over because of it not starting. They called and told us it was fixed on Wednesday the 12 and today the 15 it broke down again. Bruce called the garage and they told us to have it towed back. Bruce told them what the problem was when we took it the first time and we paid the $100 deductible and now he says we may have to pay it again. We will not be bringing it back to you to be fixed if we have to pay the deductible again we will take it to another Ford garage that will fix the problem. Also I will seriously think about bringing my car back there also. The reason we bought my car at your dealership was I really liked your service and we got the truck serviced there instead of where we bought it because you were close and we were pleased with the service but we will not be coming back.Service: Electrical

  Rich Beranek
a month ago
Amazing service! Alex keeps killing it and making it so convenient to schedule! So knowledgeable!

  Kelly Valmassoni
8 months ago
After an unpleasant experience with the Collusion center at Kenny Ross Ford, I can not say enough about how incredible it was to have C Harper work on my vehicle.The service department and Owen and by far the best!! They were quick and efficient and communicated with everything!Services: General repairs & maintenance, Vehicle Inspection, Oil change

  Michael Kuritz
7 months ago
I received an extended warranty to replace the TCM for transmission in the mail. So I when I take it to the dealership to have it replaced they told me It does not need to be replaced. And then hit me with $177.00 diagnostic fee. Anyone who drives the car can plainly see that it shutters and hesitates as described in the warranty letter. Not only did they not fix anything and charge me, I was also forced to leave with the check engine light on. Which was not on when dropping the car off. So is this Fords way of recouping their money? Telling people to take their vehicle in and not fixing anything and then charge them. I find that very unsettling.

  David Herrington
2 months ago
I was happy with the service I received and I was in and out in know time an on my way home.

  Neil Green
2 weeks ago
Great service and service delivery managers. Always a great experience with C Harper.

  Cletis
a year ago
I brought my truck in for a water leak into the cab. It had leaked down into were the wiring harness was located presenting what could be a very serious issue. The customer service I received was just fine. I had to schedule an appointment with the leak specialist a few weeks out. Not a problem at all. I picked my truck back up and I was going to water test where the leak was to try to find it myself and when I pulled the door trim off the wiring harness was still submerged in water. I understand they couldn't fix it right away, but how could they leave it like that. It seems pretty critical. Would have taken them 5 minutes to dry that out for the time being. Very disappointed.Service: Auto water leak repair