Badell's Collision Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Craig Snelgrove
2 weeks ago
Had the team at Badell s take care of a decent size hit on my kids car. They did incredible quality work and were on time and professional and kept me informed through the entire repair. Thank you for taking a challenging situation and making it great. I highly recommend Badells.

  Marsha Zisling
a week ago
5 Stars! My experience at Badell's was excellent. Their service from the moment I walked in the front door, until I picked up my vehicle, was 100%. My car was done in 3-days. At any other repair shop it would have been 2+ weeks. Each day I received email updates w/ the status of the repairs. They went beyond my expectations and used authentic brand-manufacturer parts and not generic parts as quoted by my insurance company. When I arrived to pick up my car it was sparklingly clean, inside and out. The Badell's Malvern/Frazer team even cleaned the inside of my windshield and washed my floor mats. Customer Service at it's very best. Thank you Badell's!!

  Kathleen Spingler
2 months ago
After an accident my car needed basically the entire front (bumper, good, grille etc) replaced, along with a paint job. Badell s has amazing customer service, updating me every step of the way. The fix took less than ten days, which I was very grateful for! Super quick service, and my car looks better than ever. Special shout out to Rick for the repairs! Will always come back to Badell s as well as recommend to others.

  Cassie Angelo
5 months ago
My car needed a whole new tailgate, back window, and bumper due to an accident. Badell s Collision was the place to go as my car looks brand new! Quick service and very helpful with connecting to enterprise for a rental. I could not be any happier with the work they have put in to making my car look brand new again!

  Amanda Greenberg
3 weeks ago
The service and communication was great. Even when there were delays due to part being on back order, I was informed. My car was not only fixed perfectly, it was cleaned inside and out when I picked it up.

  Michael Roberts
2 months ago
Awesome customer service at Badell s in Malvern! Pleasant informative staff. Excellent repair results, finished ahead of schedule. Clean organized facility. I will be a repeat customer (hopefully not )

  Jennifer Lynch
2 months ago
I've used Badells multiple times now for different vehicles and have been impressed with their professionalism, quality of work, quick turn around and communication.

  David L
2 years ago
Got rear ended a few weeks ago. The insurance company recommended Badell s and I certainly recommend them as well. Got the repairs done in half the time they said would have taken and it looks brand new. I couldn t be happier.

  Koen Verrijt
3 days ago
They were very helpful, fast, and nice with fixing some body work. I would recommend this shop!

  Pam Krajci
9 months ago
I was thrilled with the service I received at Badell s Collision! My car was involved in a motor vehicle accident. I chose this shop because they are a GEICO approved shop. I m so glad I did! Dale was very detailed in looking over my car to provide an estimate. He contacted me before I dropped my car off to coordinate a rental vehicle car. He made me feel at ease that my 2011 car would be restored to its pre accident condition. Both Dale and Shannon kept me in the loop with the status of the repairs every few days. The job was completed a few days before the scheduled end date. It looked beautiful when I picked it up! I left my keys for the rental with them. They handled getting the car back to Enterprise. Dale gave me a referral for some other work I was considering that was non accident related. If the need arises again for body work to my car I will surely be a returning customer. I would highly recommend this shop. They re friendly, professional and do excellent work.

  Pat L
8 months ago
My older Prius needed a face lift due to the clear coat peeling off the hood plus there was some missing paint in spots on the bumper.They did an excellent job. Looks like new and they finished the job on time. Everyone I spoke with was very nice, helpful and professional. Used them once before and would use them again.Service: Painting

  meghan Morgan
9 months ago
Would highly recommend!!!! This is the second time I ve worked with this company. Their work is impressive my car looked brand new when they were finished and they sent me email updates during the process. Also, the staff is very friendly and helpful. As a bonus they gave me a free mirror cause mine was missing!Service: Body & TrimService: Body & Trim

  Rebekah Ulmer
9 months ago
After the headache of being rear ended and dealing with the red tape of insurance companies and rental cars - Dale and Shannon at Badell s were the bright light through it all! Excellent communication and amazing customer service. And the body work? Looks like nothing ever happened! It looks great and I picked up the car sparkling clean. Thank you guys!Service: Body & Trim

  Katelyn Werner
11 months ago
Took my car in after a storm came through and large branches fell on it causing lots of damage. They got an estimate very quickly and shortly after started working on it and getting parts in. The car was finished in a week and everything looks perfect and back to normal. Rick was specifically great to work with and was helpful with all the updates needed.

  Matt Elliott
a year ago
Recently I used Badell's Collision due to a deer hitting my vehicle. They kept me up to date every step of the way in regards to what was going on, where they're at fixing the vehicle and the parts they were waiting on. Once they vehicle was completed they walked me through step by step the parts and process of fixing it. Even to a non vehicle person like myself they made it easy to understand. With their hospitality, professionalism and quick repair time, I could not recommend a better business than Badell's!Services: Auto engine diagnostic, Body & Trim

  Richard Muniz
a year ago
Rick and the folks here were amazing, had some front end damage from a deer and they had an opening the next day for drop off, from the beginning Rick was on top of it without any hesitation. Told me what their process was and how I would be kept up-to-date on everything going on with the vehicle, I received daily updates with the stages the vehicle was going through which is more than what most body shops do, our vehicle was a day behind the original estimated day of completion which was inconvenient at first but we understood that perfection takes time and when I saw our car today I could care less about the extra day, Our vehicle is absolutely IMMACULATE, hands down one of the best experiences I've had with any body and collision shops and I will continue to be a customer for future repairs and maintenance and will make sure to recommend Badell's to my family and friends. Rick is the man, no one else is touching our vehicles. Thanks to everyone at Badell's for making this as streamline as possible!!!Service: Body & Trim

  brianna fida
6 months ago
Absolutely amazing service! My car got done sooner than expected and when it was in the shop they sent me updates every time it move to a different area , or even to let me know what they were doing !

  Judith Cole
a year ago
Badell's did some body work on my previous car several years ago - they did an excellent job! So, I called them this month to take a look at the rear panel on my current car that had become separated when I taped something backing up. I was a little early for my appointment, but they took me right away. The technician took at look at my car and said he might be able to fix it on the spot. About 15 minutes later, he showed me how he got the area put back together and explained how it is structurally sound. There was no charge! The customer service was terrific and if I need a body shop in the future, I will certainly call on them again. Thank you!Service: Body & Trim

  Gary Noecker
a year ago
Amazing high quality work! Owner/Manager/Lead Mechanic was very helpful, considerate, detailed from start to finish and kept me posted throughout the full process of my repair. Went above and beyond and found parts out of price range but handled the cost of of his and his business s budget to make sure not only was my car fixed and equipped with high quality parts, but completed the repair in half the time originally scheduled.Services: Painting, Body & Trim, Welding

  Monica Marie
2 years ago
They did an amazing job with my car it looks brand new again, and I found them very professional and they send automatic updates to your email. It did take about 8 business days for my car, but I d rather it take long and be done right so that was absolutely fine. You can also pickup and drop off your enterprise rental right there. I am taking off one star because the location of this place is horrific and a death trap. Like you ll get your car back in perfect location but then you might get in a worse accident leaving here because the location is so bad.

  Shannon Michaels
2 years ago
I just picked my car up from here this week. The work is great, my car looks like it never went threw an accident. The only reason I give them 4 stars instead of 5 is because of the women Chance who works at the front desk was not very friendly. I work in customer service and I understand it can be stressful but after talking with her on several different occasions it made the whole process a lot more difficult. She seemed bothered when we dropped the car off and only gives the information you ask kind of rudely that as my only problem with this whole process. It took 2 weeks to get the evaluation and another 2 to get my car back. Not bad. But like I said the car look amazing. It could've only went better if the customer service was more friendly and nice.

  Louis F
9 months ago
Excellent work.. brought them a older model truck with lots of rust and they made the vehicle look new again.. highly recommend these guys for all your auto body needsService: Body & TrimService: Body & Trim

  Andre Reid
2 years ago
The workers are extremely friendly. I took my car in to get service on a Tuesday they told me it should be done by Friday. To my surprise I got a friendly phone call telling me my car was done. My car looks brand new totally satisfied with their work they did. They emailed giving me updates about the service being done to my SUV. Once again everyone who works there are extremely friendly. I will highly recommend anyone who needs body work to their vehicle I highly recommend these guys they are the best

  Pat Finney
2 years ago
We have used Badell s for a number of services. They are our go-to for collision repair - renowned for seeing your vehicle quickly, scheduling and repairing promptly, and communicating frequently on estimates, costs, and vehicle readiness. Most recently, we used them for a minor windshield washer reservoir replacement that a dealership couldn t seem to plan for and execute in a timely manner. We re tremendously pleased with their service, promptness, and the working relationship we have with Badell s.

  Andraya Early
a year ago
They are a busy shop, but they took good care of my vehicle. They kept me informed and got the necessary parts to fix my SUV, despite delays because of how new my vehicle was. Not trying to have someone rear end me again, but if I did, I would definitely use Badell s for the repairs

  Concetta White
2 years ago
Was in accident at the end of January insurance representative set up appointment at this shop since near my residence. My husband did prefer another recently used collision place as another vehicle was damaged & they were excellent. He saw reviews was good so said go ahead with appointment. I didn t get a friendly vibe from front desk female named Chance when speaking to her 2 times on that alone started to cancel.(as they say first impressions is the lasting one) My insurance agent set up car rental for me so go to appointment on 2/9 at 10. After young man from Enterprise arrived, I found out from Chance that appointment was only for estimate so no rental needed. Said they were 3 weeks out & told me was only for estimate as she explained on phone. What a waste of my time! Both myself & insurance adjuster thought both would be done otherwise would not set up rental for me. Even if we both misheard estimate only, I definitely know Ms. Chance never told me 3 weeks out as would ve declined appointment! Wouldn t waste my time coming in for estimate & then return weeks later! Will take business to previous collision place. Maybe this was a foregleam of what was to come in bad service. She did me a favor. Wish could give zero rating.

  Devon Boon
3 years ago
This was the second time we had to bring a vehicle to Badell's for service from an accident (neither caused by my family). Badell's is consistently friendly, punctual, and has stream lined their processes to get their clients in and out and back in their vehicles as quick as possible. Both vehicles serviced looked excellent after repairs. I would highly recommend Badell's to all.Services: Exhaust, Body & Trim

  Monique Speedy
3 years ago
I selected Badell's to repair my car because of their great reviews, and they did not disappoint. The shop clearly explained the process, timing and provided regular updates to me. The work was completed ahead of schedule and exceeded my expectations. I would highly recommend Badell's to anyone for their car painting needs.Service: PaintingService: Painting

  Christopher Lessig
a year ago
Great experience with Badell's Collision. The whole process was smooth and professional. Rick and everyone was friendly, professional and they did a great job repairing our vehicle.Service: Body & TrimService: Body & Trim

  Ronald Farina
10 months ago
Dale and his team could not be nicer !Great work car looks great done in record time for me .I highly recommend this local gem !Ronnie FarinaService: Body & TrimService: Body & Trim