Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeff
3 months ago
Jeanette Smith your review is not based on detailing your car. It is rather a bias review based on a false accusation of you walking here to pick your car back up. We stipulated that we would kindly come and get you. You made your own choice as to walk, which is not relevant to the detail and no mention was made by you relating that you wanted a rush job. Secondly, you clearly stated that you were embarrassed, due to your car being extremely dirty, on the inside. I am attaching pics of the interior which is in fact extremely dirty; an interior this filthy can NOT be cleaned quickly and allotting 2 hours to effectuate the job properly is not uncommon. You did in fact relate the car looked nice when finished. Based on your review, the detail of the car had nothing to do with your bias and unfair rating. This is simply an entitlement issue on your part sadly to say.
Jeanette Smith
3 months ago
I feel completely ripped off. Imagine my surprise when I showed up at 7:30 in the morning to get the inside vacuumed and the mud cleaned off the inside of my husbands vehicle to find that I m not able to sit and wait which is not something they bothered mentioning when the appointment was made. Now I will admit they were kind enough to drop me off at a Starbucks down the road since nothing else was open but that s honestly the only thing they did that I appreciated. I had a 7:30 appointment I was told it would take an hour to an hour and a half great. Well an hour and a half rolls by and I haven t heard a word. I give them ten or so minutes before I try calling them to see what s going on since dropping me off delayed them a few minutes I didn t want to be too pushy but I couldn t get an answer just their voicemail. Well at almost two hours past I still haven t heard anything so I start walking back through the snow on the side of Plank road because I have places to be and they still haven t communicated. I do finally get ahold of them and they aren t done yet. By the time I arrived back at their shop they were done but they felt compelled to comment that if they d known about my time crunch. I wouldn t have had a time crunch if what they d quoted me was accurate. And they also performed services we didn t ask for washing the car and cleaning the trunk area which I didn t appreciate as I then felt compelled to pay for those services since there were no signs up detailing the individual fees. Why would I want my car washed in this disgusting winter weather especially since I didn t ask them to do it! So 200 dollars later sure my car looks nice but was it worth how I felt about the experience along with the stress I felt due to their lack of communication and shady business dealings no not at all. Honestly, I wonder if my husband would have had the same experience.
Way C
a week ago
The guy working up front by himself early Saturday afternoon 4/13 did the best job on my truck that I've had there yet. I wish I knew what all days he works!
Kelli Reed
6 months ago
Took our mustang to get the paint corrected had alot of spots that needed fixed, and then to get the ceramic coating done. Owner promised it would come out looking like a new paint job...blah, blah. Picked it up and the paint was not corrected, and he ceramic coated over top of them (which was stupid decision) Then $2200 later, we have a shiny car, but all the imperfections are still there, and if the owner had any common sense he should of known not to ceramic coat over those spots if they weren't fixed, cause now to get the car repainted the ceramic coating has to be removed. Not very happy with his decision, a phone call stating that he wasn't able to take care of correcting the paint would of been nice.
Dave Hogan
a month ago
Went in to get my truck detailed . Had a gift card . Was some confusion about it. Talk with Jeff he got it all straightened out . Did an amazing job on my vehicle . Thank you !!
Shannon Mills
a year ago
Our cars ALWAYS look like we just drove them off the showroom floor when we leave here! They do the most fantastic job and couldn t be more of a pleasure to work with or accommodating to our schedules. Further more our vehicles are sadly pretty nasty when we drop them off, so they are getting a real work out getting them so clean. Thank you guys for taking great care of us!Services: Full body wash, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing
Shannon Mills
2 years ago
Thank goodness for Ultimate Detailing! They got our Yukon in at the last minute with zero hesitation and did an absolutely beautiful job on it! It looks like we just drove it off the car lot and it s 6 years old! Why didn t we ever bring our vehicles here before??? I highly recommend these guys to take car of your cars! They do a wonderful job. They are thorough and really nice to deal with! Will be bringing our cars here regularly from now on!Services: Full body wash, Auto detailing, Auto interior vacuuming, Car waxing
Crystal Fisher
2 years ago
AMAZING! The owner, Jeff is very nice, professional and courteous and............Zach (who did my car) was all the same----always smiling! My car looked and smelled like I just got it in from the show room ---------- show room condition when I picked it up! This is the first time I treated myself to this - but will do it again!!!! Would highly (without question) recommend this company - very satisfied!!! Thanks guys!Services: Full body wash, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing
April M
2 years ago
Great service! I called yesterday and they got my car in today. We've only had our car for about 5 months but with 3 dogs it definitely needed cleaned out good before we put our new floor mats in. It looks brand new like there has never been a dog in there. Would highly recommend and we will be going here in the future.
Christopher Klein
2 years ago
Owner is very friendly! Him and his team took GREAT care of me. Made my car look like new again!! Great work guys!! I'll be a returning customer for sure!
Chloe Diehl
2 years ago
I am in awe over how good my car looks. It looks better than whenever I bought it! The people were so nice and I couldn t have asked for a better service. I got the ultimate package and it handled everything, and was well worth it.
Scott Douglas
a year ago
Great place to have your vehicle interior brought back to showroom new. Thanks for the great job. Highly recommend you come here for your detail work.
Daniel Russell
7 years ago
I have been using ultimate detailing for five years. Jeff and his team are amazing. Never once have I been disappointed actually I am always surprised at the extra little things they do to my vehicles with out me even asking. They truly go the extra mile
Nick Lozinski
6 years ago
Ryan was very friendly. I paid $150 and my car still smelled bad inside (my daughter threw up, hence needing detailed), and the outside wasn't even washed. Will not recommend this company to others.
Richard Cascio
2 years ago
What a class act. At first, the "ultimate" package seemed a bit pricey but after seeing the results I can honestly say that it was money well spent. I will be going back and I will be recommending them at every opportunity.Try them out and see for yourself.Services: Full body wash, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxingServices: Full body wash, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing
aaron zimmerman
2 years ago
These guys always do a great job on my truck. Even removed a large surface scratch. Definitely recommend to anyone
Holly O'Connor
4 years ago
When I left there, I felt like I was driving my car out of the showroom. I have no idea how many packages they have but I got the best one. I feel like I have a new car. Go for the Gold.
Chris Winters
3 years ago
Please consider using this business for your auto detailing needs. They did an amazing job on making my car look like it just rolled off of the assembly line.Service: Auto detailingService: Auto detailing
Jennifer Myers
a year ago
Conner was a pleasure to work with. Professional, on time, and his work was high quality. Thank you, Conner!Services: Full body wash, Seat shampooing, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxingServices: Full body wash, Seat shampooing, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing
Julie Patosky
6 years ago
Very thorough detailing service. He made my car look like new! I highly recommend.
Brian Howell
a year ago
10/10 these guys are professionals. From customer service to the work itself really great job!Services: Full body wash, Exhaust tip polishing, Engine detailing, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxingServices: Full body wash, Exhaust tip polishing, Engine detailing, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing
Glenn Potts
2 years ago
Top notch! Take all my cars to Jeff.Services: Full body wash, Auto detailing, Wheel washing, Auto interior vacuumingServices: Full body wash, Auto detailing, Wheel washing, Auto interior vacuuming
David Walls
3 years ago
Good folks nice work will go back for sure
Nate Snyder
9 months ago
Totally awesome
Joe Holmes
4 years ago
Very good and attention to details!
Bill Mcdonald
5 years ago
Awesome service