Service Center at Stuckey GMC
5 (96)
808 Logan Blvd, Altoona, PA 16602
(814) 943-6181
stuckeygmc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Service Center at Stuckey GMC provides a range of auto repair services with a focus on accessibility, professionalism, and customer satisfaction.
Services offered: Auto repair shop, Auto electrical service, Brake shop, Car battery store, Car inspection station, Car repair and maintenance service, Oil change service, Tire shop, Truck repair shop, Wheel alignment service.
Service Center at Stuckey GMC Reviews Summary
Pros
- Professional and knowledgeable staff, especially Alana, Alisha, and Cody.
- Excellent customer service with a focus on making customers feel comfortable and valued.
- Efficient and high-quality service, including timely repairs and maintenance.
Cons
- Issues with communication, particularly in updating customers about the progress of their vehicles.
Suggestion
Improve communication with customers by providing regular updates on the status of their vehicles.
Positive Words
friendly, professional, knowledgeable, efficient, helpful, recommended, courteous, pleasant, quick, great service
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marguerite Walter
7 months ago
My 2018 jeep compass was towed there last Monday. They told me it was ready for pick up..Friday I went to get it they said that it was the batteries.both were replaced. I went to leave in it and torque needed serviced..waited til late afternoon to call to see what the progress was..it was still being worked on..the service department never called me to inform me..waited Saturday evening for a call..since I didn't hear from them I had to call again..very disappointed in the service department..no communication..and I'm still waiting for a call
Logan Brower
3 years ago
Had a great experience with Stuckey. Alana was a real pleasure to work with and she was very helpful for me. She made sure I was aware of my vehicle and I would highly recommend her again.
Lisa B
3 years ago
Wonderdul and efficient service! They went above and beyond to make me feel comfortable including shuttle service. The shuttle driver was so friendly and made me feel comfortable. Alana was so helpful and friendly!! She is the one that offered the shuttle when she realized I had no ride. Highly recommend!!
Ashley Harold
3 years ago
Alana was amazing getting someone to replace my tires and do an alignment in a timely fashion. She walked me through everything and was very professional and polite. I recommend bringing your vehicle here for top quality service and customer service.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment
D C
3 years ago
Alana was my service advisor and she let me speak with Bryan, the experienced tech who diagnosed and repaired the fuel pump on my 2000 Suburban with 309369 miles.They did a great job and make a great team. Professional, knowledgeable and experienced.They also easily repaired my exhaust manifold bolts, that other dealers had shoes away from, with absolutely no drama.My truck continues to run like a top, no check engine light, no oil usage. GM service only.Services: Exhaust, Electrical
Akaterine Ferens
3 years ago
Alisha did a fantastic job taking care of me. GPS took me to the wrong place. I was late to my appointment but her and the team got me out in time for me to make it to my Doctors appointment. Thank you!!! That kind of service can only be achieved through Great team work!Service: Oil changeService: Oil change
MrKenif21
3 years ago
Had a great experience at Stuckey Buick GMC yesterday. Alisha, Alana and Spencer were very friendly, courteous and helpful while my vehicle was being serviced. I will definitely recommend them to my friends n family needing any service work done to their vehicles.Services: Tires, Steering & suspension repair, Wheel alignment, Oil changeServices: Tires, Steering & suspension repair, Wheel alignment, Oil change
Ryan Burk
3 years ago
I have been using Stuckey Buick GMC service department for all of my repair needs for both mine and my wife's vehicles. They are always eager to help and very professional. Alisha Clouser is always smiling, pleasant, and extremely professional. I wouldn't hesitate to recommend this service department for all your repair needs.Service: Transmission repairService: Transmission repair
Samantha Wilt
3 years ago
I had to have my engine replaced, thinking it was going to be an absolute nightmare, I talked with Alisha in the service. Alisha and the parts department was able to find me a used engine with low miles and cheap, she got me scheduled in, and Bryan had it done in no time! I was shocked by what little time it took to have my car back. That was 9 months ago and I haven't had any issues!Services: General repairs & maintenance, Engine repair, Oil change
Brooke Abrell
3 years ago
This is one of the best services I have received in a while!!! Very professional, quick service, and will absolutely continue going back!!!! Alana is the best service adviser, highly recommend asking for her!Service: Oil changeService: Oil change
Chris Vogel
3 years ago
We went in for maintenance and Alana greeted us with the biggest smile. She was very knowledgeable about our car and she s got a new customer we won t deal with anyone else !!
Andy Mulhollen
3 years ago
Had my Yukon in for routine servicing. Alicia Clouser and the entire service department were GREAT! My family have 4 vehicles that we purchased here and we get them all serviced here. Wouldn't go anywhere else.
Justin Perino
3 years ago
Had my vehicle in today for an oil change and filter replacement. Quick service and really liked the walk around process before you start your appointment. Definitely will be going back for service in the future!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Sushant Mathen
3 years ago
Spencer, Cody and Ali were all great, gave me a great deal on tires, and excellent customer service along the way, will definitely be back!
Eric Black
3 years ago
Alana was great and helped me with my service. I highly recommend going to see her smiling and happy face!
Cristi Waltz
3 years ago
I brought my vehicle in to get an oil change, tires rotated, and detail package. Alana was FANTASTIC and they did a great job on everything!! Highly recommend this service!!!!Services: Tires, Oil changeServices: Tires, Oil change
Dawn Whited
3 years ago
The service at Stuckey's was outstanding. Everyone was super nice and helpful. Cody treated me fairly and was great to deal with. I would highly recommend Stuckeys service center!Service: Auto engine diagnosticService: Auto engine diagnostic
Animegail
3 years ago
Cody was great he really went out of his way to help and make sure everything was good,like the work they do on my suv.Services: Auto engine diagnostic, Wheel alignmentServices: Auto engine diagnostic, Wheel alignment
Nate
3 years ago
Service writer, Alisha Clouser, was very courteous and professional, she also explained everything to me in detail. Highly recommend her and Stuckey GMC.Services: Tires, Oil changeServices: Tires, Oil change
Lieesha Green
3 years ago
Alana was awesome at my appointment! Very quick and efficient! Would recommend to anyone!
Troy Radford
3 years ago
The Stuckey Buick GMC Service Center did a great job of getting my vehicle back on the road quickly. The service writers were very personable!Services: Tires, Auto engine diagnostic, Brakes, Oil changeServices: Tires, Auto engine diagnostic, Brakes, Oil change
Johnny o
9 months ago
Amazing place with great people always offering competitive prices and professional repairs
Zachary Ritchey
3 years ago
Alana Ritchey called me each day my vehicle was serviced and provided me updates, she was very professional and great full for the team working on the vehicle, it looks great!Services: Auto engine diagnostic, Brakes, Brake service & repairServices: Auto engine diagnostic, Brakes, Brake service & repair
Tyler DeWitt
3 years ago
Cody is the best! Easy to work with, knows his stuff, and always friendly. Thanks for great service Cody!
Tyler Frederick
3 years ago
Cody was super helpful on my recent visit. Knowledgeable and friendly. Definitely will be coming back!Service: TiresService: Tires
Tracy Nicholson
3 years ago
Ali was awesome! she gave us the 5 star experience we were looking for!
Mitch Saupp
3 years ago
Alisha was very helpful and informative. She was able to answer all my questions and provide excellent customer serviceServices: Air & cabin filter replacement, Wheel alignment, Oil changeServices: Air & cabin filter replacement, Wheel alignment, Oil change
Shawna Bumgardner
3 years ago
I really appreciated how friendly and personable Cody in the service department was. He very helpful with questions about my warranty.
brenda lingle
3 years ago
Cody was amazing want to thsnk all rhe service department i arrived earlier than appt time they got me in and out love service its amazing
Dean Dieter
3 years ago
Alisha is always very helpful and pleasant to work with. Service is always performed correctly and in a timely manner. Thanks.Service: Oil changeService: Oil change