AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Wigfall
a month ago
I walked into the store in need of Windshield wipers, and had the best customer service experience I've had in a while. Evan greeted me upon walking in and proceeded to help me find the best wipers for my vehicle. If you ever go to Altoona AutoZone, Evan will be of great assistance. He was friendly, personable, and knew his stuff. I'll be back - thank you again Evan!

  Brad Miller
5 months ago
Great place to get Any and All of your Automotive Needs.Very Helpful and Knowledgeable Staff!My recent trip there was the Best Visit I had Ever in an Automotive Supply store.I was Greeted as soon as I walked through the door and had help from two Associates with everything I needed that evening; I didn't even have to carry anything to the register!It was like I had my own Personal Shopper Thank you for all of your help.This is just one example of the Level of Service provided at this Altoona location and I'll be back again.I Never shop any other Automotive Stores anymore; I have No reason to spend my money elsewhere.Thank you All once again,Brad.

  Patrick Steiner
a month ago
Call this place to see if they had 40:1 per mix they yes and I ask how much they told and I said I will be down be for hanging my Austic son had a melt down they said you need to tell you retrted son to shut up and I ask what did you say the person you hear what I said I ask the person there name they hang up on me so I went to Napa instead at Napa they were very nice and help me out.

  Michael Merschiltz
7 months ago
Fantastic customer service! I visited today with battery concerns. James the store manager took care of me personally. He tested my battery, made recommendations on what would work best, and made sure I understood everything. I also want to thank CJ for his enthusiasm and efficiency while changing my battery. I will definitely be back!

  Holly Getz
7 months ago
What a great experience! Got a battery replaced yesterday for my new-to-me Honda. A very enthusiastic young man, CJ, did the work ... And truth be told I went there because of the excellent way he handled my earlier phone call. While he was busy working on my battery replacement I had a very pleasant discussion with some other people there. Recommend highly.

  Geoffrey Palmieri
9 months ago
Have had good luck here. I bought some parts at advanced auto and they don't rent the tool to depress the caliper so I borrowed it for free from these guys. I'll buy my next parts from here. Customer service was good

  Jerry P
10 months ago
Amazing location..... "Motorhead"group (I hope that term is taken with absolute respect) meets here Friday and Saturday nights. A group of them jumped in to analyze my son's car problems and resolve the situation. Auto Zone made out with parts we purchased and the good folks working there couldn't have been any more helpful... Thank you!!!

  Matty Boston McDonald
6 months ago
Always helpful and knowledgeable employees.. Usually have what I need or can get it shipped from their warehouse.

  pa truck spotting
11 months ago
Guy named jayce great worker but super bad influence outside of work, definitely needs a raise to get him to that 4th engine for the Z.

  Cindy Mock
11 months ago
I absolutely love this store! The store manager is the absolute best at what he does! He needs a promotion! You need more like him!

  Betty Cavender
a year ago
I appreciate the help that James gave me at the Altoona store. At 80, with arthritis in my hands, I was unable to loosen the hardware on my old license plate to install a new one.James did that for me and even advised me about returning the old plate to the DMV. He is a very nice young man. Thank you, James.

  Joe Penguin
4 years ago
Not a bad place with decent prices. Retail clerks were very kind and very helpful even with classic/obscure vehicles with decent availability. However the manager does not seem appreciative of long stays and shoos you out the door. Otherwise worth visiting. Very clean and well kept

  DJ Miller
2 years ago
The one young kid who works Sunday mornings went above and beyond for me in single digit temperatures. I had my check engine light come on about weeks ago and came here to have it checked. Nothing came up. A week later I had the same thing happen and came here again for a code scan. We went back in and got the code. He showed me the part that was bad which I needed to replace. Helped me get the part and I had my car fixed the next day.

  cgsports12
3 years ago
I would like to thank the young man who helped us with our van. His name is Matt, and he was extremely helpful and professional and resourceful in taking the time to check out our issue on a cold and windy day. Thank you, sir. Our family appreciates your help.

  Ken Parks
a year ago
I went in there looking for spray paint to paint my motorcycle, I needed alot of how to information as well. The kid in there sold me raptor paint brand and gave me tips and instructions on how to sand prime and paint. The paint worked great and i followed his instructions and everything turned out well.

  Nick Telesco
a year ago
Friendly staff able to assist with parts and warranty info stored on the computer with recent purchases. Free testing of check engine lights on most vehicles. Bench tester for alternator. Save big and shop at AutoZone for quality parts. If you need to order in Spanish AutoZone has you covered and can get a representative to assist you. Wiring diagrams for firing order and belt routing available. Also spark plug gap and the tools as well upon request.

  Kristen Fedorko
a year ago
I was having trouble finding wipers and they helped me out within 5 mins and James and gene installed them for me and even filled up my windshield fluid. Such great experience

  Stausha S
a year ago
Most terrible customer service I have ever had to speak with in my life. They where cold, talked down to me and acted as if I do not know how to read a recit.

  Ryan Eger
2 years ago
The staff at this autozone went above and beyond for a very simple thing for me. Even when one employee was helping me another went out of his way to get what I needed. Not only did they show excellent customer service but they also showed that they were a team!! This day and age when customer service seems to be last in the line of services this team put me first!!!

  Jeff Good
a year ago
They will mess you around and not even order your parts even tho u tell them how crucial it is that you get them in time for a race even went out there way to tell me a time to pick it up for nothing