West End Sales & Services

4.6 (50)

  2746 Walbert Ave, Allentown, PA 18104
  (610) 433-2661
  Claimed

Car inspection station

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Midnighttutor
10 months ago
If you want to drain your bank account, I highly recommend this shop. I took my car there for annual inspection, oil change, and to fix an intermittent fault with the cruise control. Technician suspected an EGR valve code was interrupting the cruise control. Bob the owner quoted me $510 for all work so although skeptical I consented to replace EGR valve. When I went to pick up the car, Bob said he made a mistake and I owe $760, which I paid. I would not have agreed to the EGR valve work if he had given me an accurate quote. The EGR valve replacement did not fix the cruise control problem.Then when I got the car home, I noticed a puddle of coolant under the left front. I took it back and $650 more, they replaced what they claimed was a radiator leak. When I went to start the car after that repair, the air conditioning would not come on. The technician had already left for the day. I brought it back the next day and they charged me $180 for a new vent door actuator. Then when I picked up the car, the radio would not turn on. Brought it back a few days later and they unplugged and replugged in the radio and then it worked. Having one thing break after service is a coincidence. Having three break right after service is not a coincidence. Do not take your car here.

  Mark Rasmussen
a year ago
I ve brought my car a number of times and have had nothing but the best of service. After I purchased a used car from out of state I told them I thought it may need new breaks or rotors. They shipped in new ones before my appointment time, but after they had a look at it they said it didn t need them. They could have replaced them and charged me for it but they didn t want to do any unnecessary work. They never charged me for shipping or returning the parts. There prices are very good and the service is great as well. For anyone looking for a good local mechanic to support this is the place.

  Joan Crowley
4 years ago
We have taken all of our family's cars here for many years. The very first time I went with my car, I was sure I needed brakes and brought it in for them. When they inspected the car, the breaks were good for another 6 months. Many other garages would have "fixed the brakes" because I thought they needed fixing. The honesty of this team is what keeps us going back. The mechanics are great at explaining what's wrong and they do their best to keep costs reasonable. It's a pleasant experience everytime we go. Bob, the owner-manager is very personable and funny. He keeps things moving and they always have the car ready when they say they will. It's a great place to go.

  Jennifer Lesko
2 years ago
Excellent service. They treat you like family here. They are very honest. They have only charged me for necessary services and nothing more. I am more than satisfied with my several experiences here the past couple years.

  Ejsfanatic1
2 years ago
Brought car in for slow leak in tire. Charged 25 to repair and the next day tire was losing air again. Found a nail in the tire and had to have it fixed. Went back and was to;d I must have picked up another nail . Sure I did. Didn t even drive the car after I picked it up and parked it on my driveway. Beware. Don t use these people

  Teresa Basara
2 months ago
excellent experience! definitely recommend.

  John H.
5 years ago
I'm from NY and was travelling to Allentown when I experienced a battery/alternator problem. Even though it was late in the afternoon on a Friday they helped me out. Bob and Scott make you feel comfortable from the minute you meet them. They were very honest and fair with me. If I lived in Allentown this would be my 'go to' service shop for life! It's hard to find nice, honest, old fashioned repair shops these days. 5+ stars!

  Justin Feeney
a year ago
Fair, candid, honest and they do a great job. They went the extra mile for me today on a brake job. Good at explaining things to the layman as well

  Sam Marks
4 years ago
Dont be fooled by bs reviews made up by this business. First of all use common sense and take a look at this place and how its kept. I made the mistake of thinking it would be cheap, which is exactly the problem.You might as well take your car to a junkyard for repairs. Poor workmanship and they will tell you one thing up front to get your business and then keep adding repairs as they go along. Go to a reputable place that has state of the art equipment or at least a place that is clean and organized if you are going to spend money. Just be smart and trust your instincts or get taken for a ride.

  Elliot Gluskin
4 years ago
Been going here for years to get my cars serviced. Bob and Scott are great, they really take care of you and your vehicles by providing superior service and fair prices.

  Jean Valjean
3 years ago
Honest mechanics. They don't make BS up to make money. This shop was referred to me by a neighbor. I have two cars, and as long as I live in the area, I will take my cars to this shop.Thank you for the honest work :)

  Emily Houck
4 years ago
Friendly customer service! Very fairly priced! A nice smaller mom and pop type garage they truly care about their customer not just trying to make money off of them!

  david kusko
9 years ago
My family has been using these guys for decades. Owner is a very funny guy aside from being a good manager. Never had any problems. Very reasonable and reliable.

  Mary Neshlee Miller
11 months ago
Great place for car needs and people here are nice and kind.they love to help

  willliam F miller jr
11 months ago
Very experienced Morpar shop, fast, efficient, excellent,service, fair prices

  David Fridirici
2 years ago
Called about getting a bike inspected, they got me in the same day. Great service.

  Dzung Nguyen
6 years ago
Bob is a very nice and friendly owner. His prices are fair and work is good. Satisfied customer.

  Blood Orphans
2 years ago
Fair prices, can usually get in within a week. Repairs always done well.

  Michele Fedorov Realtor
6 years ago
Easy to get an appointment, good turn around time on repairs and friendly, knowledgeable staff. Fair pricing.

  David Goldstein
6 years ago
Honest & Expert Mechanics. They have kept my cars running smoothly. Excellent at diagnosing mechanical and electrical issues.

  Stephen
5 years ago
Best mechanic best service great prices very fair and the most honest mechanic I've ever been to

  Tony Houser
3 years ago
Been going there for a few years they know what they're doing never had a problem fair price I will keep going there

  May Girl
a year ago
Good service.. you can trust Bob .. been going here four 5 years now.

  Joe Andrews
4 years ago
I literally do not take my car anywhere else. Lead mechanic has decades of experience and they always take care of me there.

  Meghan
6 years ago
Very nice, helpful, and seem to be very honest. They acted like perfect gentleman when I was there.

  Juan Dipini
a year ago
Great customer service, great personnel, would recommend to anyone, ask for Neil.

  Marci Karess
a year ago
Great service and reasonable prices

  Tim Gogel
6 years ago
This is my go to place for all my truck repairs. They know there stuff.

  charles borocci
10 months ago
Superb and timely service from Scott

  jonathan fuentes
2 years ago
Great shop.. professional and reliable..

  Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday Closed
Sunday Closed

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