Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adrian Nienaber
6 months ago
Over the Summer, halfway between New York and DC, right outside Allentown, my mini cooper suddenly died. The gearbox and transmission were both completely shot. Having never been to Allentown before, I towed to a completely random auto repair shop and thankfully, I landed at Otto & Son. I knew it was overdue for a lot of fixes, but the exorbitant costs quoted by my local shops had me balk at having the repairs done. After I got my rental and left my car, I fully expected it would be the last time I ever saw it.Edgar and his team went above and beyond. They called around and found used pieces for me and fixed my car for a mere fraction of the price I was initially expecting to pay. For anyone who drives BMW anything, you know this is likely never the case. They were also super communicative and would call or text me updates on the progress of the repairs. I was even incapable of getting back to the car for 3 weeks and they held onto it no problem. Suddenly, I was back in Allentown and as far as I was concerned, it was a brand new car. The repairs they did made me realize how bad the car had actually been in the first place.I couldn't recommend this place enough. Super nice guys who are absolutely going to go out of their way to do you right. If you're an Allentown local or a out of towner experiencing a bit of bad luck, this is the spot.
goldentoastcrunch
a month ago
Great place! Edgar and his team have always taken care of my car s since 2016! Always appreciate their work.
Asha B
6 months ago
Stopped by here today, just looking for a mechanic and this place made my day! I was out of town and my car was making a weird noise that I couldn t figure out and it was making me nervous to drive. These guys diagnosed and fixed my car without an appointment and I was so very grateful. Great customer service and great prices. I now have a new service shop for all my needs!
Rachel Inghram
2 years ago
My 2011 Nissan Juke had a broken air compressor and broken belt while I was visiting this area from out of town. Edgar and his team worked hard to get this repair done in a single day after the part arrived. Because the Juke has such a small front end, they had to do a lot of extra labor, and still finished the job SUPER fast. Check out the pics! Incredible service, price, and professionalism. Edgar was so nice to me and I can honestly say that this was one of the smoothest business transactions I've ever had with a mechanic. Stellar job!
Kat Fesen
a year ago
Cannot recommend Edgar and his garage more! Been using them for over a year now and they always fit me in, are really good at communicating, and have great prices. They really do a great job!
Cliff
11 months ago
Always fast quality work at reasonable prices. Honest recomendations, will not suggest something unnecessary or isn t an urgent issue.
Jessica Deshields
3 years ago
They have been my mechanics for 18+ years. They are very reasonable & can fix most anything. I had someone else try to fix my car 1 time when I lived out of state and ended up having to take it to OTTO & SON to FIX the "fix". NEVER AGAIN! I WILL ALWAYS TAKE THE DRIVE & CALL ON OTTO & HIS SONS FOR ALL MY REPAIRS!
Jeremy Frisby
5 years ago
Everyone here is amazing. I have had multiple vehicles thru this shop. I always have a good experience and they are straight up. If they quote you a price that's what you pay. Never ever had an issue. Def recommend their services!!
Cindy Claus
7 months ago
Very knowledgeable & skilled to diagnose & we won't go anywhere elseStratton Family
spaceystacy1111
2 years ago
We had an emergency and needed help last minute with a hitch install. We got in right away and had a great experience. Thank you guys so much for being so fun and friendly and coming to our rescue! Highly recommend this shop
John G
2 years ago
Otto and Sons came through for my family and I, we were on our way to great wolf lodge in the Poconos and my passenger front caliper was locked up, I limped the car to Ottos and sons, luckily I was able to rent a car just minutes away, the next day I showed up to ottos and my car was ready to go by noon with a new brake hose and caliper installed. I got the work done at a great price! Highly recommend Otto and Sons. Small family business, and it shows Service: Brakes
Michelle Mieses
a year ago
Trustworthy and reliable mechanics especially as a female is difficult to find good places for my car. This is definitely the place to go for car repairs.Service: BrakesService: Brakes
Kayla Micklos
6 years ago
I am a first time caller by the way and this is what happened -He answered phone, I asked him a question about the car diagnostics pricing (if any) for a either needing a fuel pump sensor or new fuel pump, proceeded to ask him another question about the car and ended up hanging up on me in the middle of my question, did NOT put me on hold. Did not like the poor customer service experience and will not be recommending friends and family to come here...
E S
a year ago
Honest and trust worthy every time, used theirs services for 20 years best mechanic shopService: General repairs & maintenanceService: General repairs & maintenance
Sandi Ashley
2 years ago
These guys are very professional outstanding in manners and respect and they were able to help us out right away I would recommend them to everyone we're from out of town and our CV axle broke and they were able to get us back on the road the same day
Sylvia Amador
2 years ago
Ithey did a great job on my truck. Something the insurance claimed would be $4,000 turned out to be $600A big thanks to the guys that worked in it!
heino koberg
a year ago
Have been going here for years they do a great job at a very reasonable price, highly recommend
Otto Rodriguez
11 years ago
We are in business, since 1986, I feel very offset with this customer, because we replaced the engine, also we are well known in this town, in still in business, I know this person has a lot of money, and he wants for us, a new car!, before we replaced this engine we did a diagnostic, engine was burning oil, there is not such of, wherever say the review, could fixed the damage, unless you repair the engine o replaced. I'm sad for this bad review that I have, because at the end say, like bad plague. Not, this is a family business and a have very good customer for years, and always faithfuls to us. to this customer that wrote this review, God bless him, from the bottom of my Hart. thanks again to all our customer, for all of this years, keeping us in business. Atte: Otto Rodriguez, President of Otto and Sons Auto Repair Shop.
Ty Bangs
a year ago
Always honest and professional. They have saved me in more than one emergency. Highly recommend!Service: TransmissionService: Transmission
Jesi
3 years ago
For 20+ years they have been my "GO TO SPOT" for vehicle repair. I moved states away and HAD to take my car to someone else, and ended up having to take the 10+ hr drive to Otto & Sons to have my car FIXED from the "fix" someone else did. I trust my vehicles to NOBODY ELSE anymore!
Karen Martin
2 years ago
We arrived with our Audi at 1:00 this afternoon and this wonderful team had us going in 2 hours...great job and thank you so much for helping usService: Engine repairService: Engine repair
Michael Butts
4 years ago
Wow these guys have been our mechanics for 19 years and they are still the best...its an official inspection station and they know how to fix your cars or minivans or trucks and they are great at proper maintenance...so I give them 2 thumbs up....
Cody Fair
2 years ago
Been going here for over half a decade the owner is a great dude, small family owned shop. Id vouch for this shop any day of the week.
Nerayda Fernandez
4 years ago
Edgar is a great trustworthy mechanic very reasonable and gets your can in and out! I ve been going Otto s 2005 I have never been disappointed
JOE RODRIGUEZ
3 years ago
One of the best mechanics in the area... ... very reasonable prices on repairs too!!! .. Very honest will not rip you off...
Shannel Fonville
3 years ago
Otto is the best and great prices he will work with you I use Them all the time small or big job they are friendly and try to get you back on the road ASAPServices: Tires, General repairs & maintenance, Auto engine diagnosticServices: Tires, General repairs & maintenance, Auto engine diagnostic
Marilyn Butts
4 years ago
This shop treats you like family....they fix almost everything and they have great prices. It's an official state inspection and repair shop....great workers great service..
Matthew Schramke
a year ago
Excellent service and a very friendly staff. Highly recommend.Service: Vehicle InspectionService: Vehicle Inspection
Chaty Morales
11 months ago
Very good people they work with you good job
Janet Lopez
4 years ago
This place is great. I get my inspections from here. Again I drive from Canadensis to Allentown. If the place is worth driving to. Then I do it.