Radiator Supply House / ICEBOX
4.5 (100)
1460 47th Ave, Sweet Home, OR 97386
(877) 615-3002
radiatorsupplyhouse.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Hill
a month ago
Check your charge air cooler if you get one for a freightliner flc120 or cabover , first one few years back fit but the warranty replacement is 1 inch narrower and brackets welded in wrong spot . Then they ghost you....
Ross Cyr
8 months ago
I ve had two radiators fail within 2 years both failing on the corners or the rails. Won t work with me to get a deal on a new one again saying it s out of warranty. 1 year is a joke DONT BUY FROM A COMPANY THAT CANT STAND BEHIND THEIR WORKMEN SHIP . I ll be buying from Detroit Radiator with a 7 year warranty..
Jesse Jernigan
a year ago
Had an awesome time at the Icebox Cook-off. The grounds were well kept, the competitors food was amazing, the bands were good, my daughter got her face painted and amazing fireworks show. The event is great promotion for our town. Thank you RSH and sponsors for making this happen!
Brandon Shattuck
a year ago
I've been a customer probably since about 1999 right about there whether it's farm commercial trucking roadside service everything I've done even down to being a loop technician whenever I pick the phone friendly fast service and when I broke up down today in my personal 2000 Ford diesel pickup that's got 444,000 on it they were very kind they random as fast as they could hell they didn't even offered to bring me cool and if I needed it I was very thankful thank you very much for your supply without your help today I'd probably still be broke down in that truck stop stewing about how angry I am even this 83 C10 got a high flow radiator from RSH
Casey Castle
6 months ago
Only the best service from these guys. I have been dealing with radiator supply house for years. Started in 2011 when my wife lost a radiator in her tacoma while at the lake with friends. They had the part in stock and at an affordable price. I have had them build multiple Icebox radiators since then for various custom projects. I run a repair shop and use them as often as I can.
Travis Brown
a month ago
Have worked with RSH for years now. Appreciate the support they provide for us. Big thanks to Nikki and the team!
Cary Richardson
4 years ago
I bought a radiator for my Jeep from RSH. Not only did Will (the owner) give me a great deal, he personally hand delivered it to me the day after I asked him about it!! How s that for service. Allowed me to keep taking the Jeep out to enjoy days like the one in my pic!
matthew staton
4 years ago
I wanted to stay as original as possible in a 40 year old pickup, and Radiator Supply House delivered. They did what they said they would, when they said they would, and for the price they quoted. The work they did is second to none, and I strongly recommend them!
Rex Rackley
a year ago
Amazing company to work with. They stand behind their products, and Marcus always goes above and beyond to make sure our shop is well taken care of. Thank youRexBruckner s Truck & Equipment
William E Hockett
a year ago
I bought a radiator for my CJ7 back in 2016. It failed about 3 months ago. It was a Champion Cooling radiator that has a lifetime warranty. The way RSH orders radiators from Champion there s no way to get your warranty. They just stopped answering phone calls. Just order them off of Amazon. You try and use a small town business
Kevin voss
a year ago
These are the worst radiators ever! Spent over 10k with this company every machine over heated ruining three motors. Called three time trying to talk to the owners about the over heating issue no call back at all. Bought oem radiators to replace Rsh ones back to normal temp problem solved! Call again still waiting! Theses were on Weiss mcnair almond and walnut sweepers for info.Don t buy from this company they don t stand behind there product.
Travis Flaherty
4 years ago
Vance and Derek at Radiator Supply House are freaking awesome! Will and Wes are alright too. They know their product. The quality is second to none. I am the sales manager at Conequip Parts and we source a lot of parts. This company is one of the best to deal with! Keep up the great work!
Kenny May
4 years ago
Honest, dependable, punctual and affordable......It s not often that you find a business who s core values are actually on display at every level of their processes. From the initial phone consultations to ordering and receiving these guys are top notch! The knowledgeable sales staff and the exceptionally friendly service that is provided are things not commonly found in business today. Through our business relationship with the Radiator Supply House a friendship has been created, and an understanding that when we need something done, big or small, they are the guys who will do it for us Every time
David Fulton
4 years ago
Been working with the team at Radiator Supply House for five years or so and I have nothing but great things to say. They are always knowledgeable and professional with quality products. Lots of stock on hand and great to work with for custom or oddball jobs too.
Jeff Helget
4 years ago
I've had many dealings with Radiator Supply House AND Icebox performance. I just wanted to take a moment to thank their amazing team and staff. What I love the most about doing business with them, and why I keep coming back for more, is the service. These guys are truly experts. They live and breathe the industry. They follow up. Their word is their bond. It's really cool to have someone in this space with such expertise, and most importantly empathy! I just can't say enough great things. To the leaders at Radiator Supply House: KEEP UP THE GOOD WORK! I'll be back for more, until then, cheers!
Chris Krebs
4 years ago
Awesome customer service and their craftsmanship is over the top. The crew built me a fully custom intercooler for my race truck and has seen 100+ psi boost. Looks amazing and works amazing!! Thanks for the killer product!!!
Joe Johnston
6 years ago
I had a radiator for my 2002 Cadillac DeVille delivered to Coos Bay. Through and through they were easy to communicate with and do business with. It promptly arrived two days later as promised at purchase. The threads on the unit they sent me didn't quite match up with the threads on my vehicle (neither did the adapters), upon informing them about the problem they were friendly and knowledgeable while troubleshooting the issue and exploring options.When I decided to go another route they had no hesitation paying for return shipping and issuing me a full refund. Here's where my experience really stands out: UPS reports that the package was never picked up, I don't know if it was lost in the mail or stolen off my porch but Radiator Supply House went the extra mile to take care of me and issued the refund regardless of the unit going missing.In my experience it is rare to find customer service of this quality and I will definitely be a returning customer. By the way they did not ask for a review, I genuinely felt they deserved one.
Bryce Brady
7 years ago
I had a Fantastic experience with these folks recently when my diesel motorhome needed a new radiator, charge air cooler, and hydraulic cooler.They had them all built and delivered within a few days time and the quality of the work looks great. Very friendly and helpful and went way above and beyond the call for us.
David Rea
4 years ago
I have personally done several builds that involved products from Radiator Supply House and the Icebox performance line, from radiators to heater cores. I am extremely satisfied with their products and most of all their customer service! They are my one stop shop for All my cooling needs, you are not going to find a better built product in my opinion.
Dave Orth
a year ago
Wow! What a cool place that I never knew about. Quite an operation in little old Sweet Home. I only needed a repair, but as far as I can tell, these are the only people that actually repair anything these days. They were able to patch up a small leak in short order. Really friendly folks!
Rob Cowan
4 years ago
Radiator Supply House have built two custom intercoolers and repaired a heater core for me. They have always done a great job. On time and good quality work, can't ask for more. I have referred a few friends to them and every time the friend has came back impressed. You can't go wrong using Radiator Supply House.
William Oleen Sr
3 years ago
The folks at RSP are very responsive, upbeat and helpful. It was a pleasure working with them from the very first conversation to the consumation of our transaction. They built me an entirely new radiator and replaced the plastic pieces with metal which pleased me very much. I HIGHLY RECOMMEND THIS BUSINESS!
John sniegowski
3 years ago
BUYERS BEWARE!! We had a a radiator and charge air built by these folks. we were told they will fit and work with our application. after installing we had to send it back to get reworked because the first design wasn't right, they were good up until this point. then it went south, they refuse to take back the CAC, the radiator was slapped together with 2 left over Charge Air Coolers which WILL NOT work as a radiator. I'd be very careful buying anything from here, they will not stand behind there work. Its all about the money with them. Very Disappointing.
Gary Fisher
4 years ago
Gary Fisher AK fish on! With Resurrected Rust Garage. I can't say enough about how Great this company is and their product. The Quality and craftsmanship unbelievable customer service outstanding. Thank you Radiator supply House. And icebox performance. The Best Radiators in the country Made in the USA
Samuel Evans
3 years ago
Excellent customer service. Couldn't be happier with their product and will be a customer for life.
Andy Hess
4 years ago
I have been dealing with Will for around 10+ years now, first in the RV industry and then with classic cars and hot rods. They build a quality product with exceptional service.
David Holguin
4 years ago
Radiator Supply House has been doing business for sometime. They are really good at what they do. It is nice to know you have product being manufactured here in the good USA. Thank you for the great job.
David Webster
4 years ago
I purchased a new radiator for my 2008 Ford F-250 6.4 from RSH in November 23 2016 for $750.00 and it already failed. I do not abuse my truck or take it off roading. I was told to remove it; bring it back to be repaired. I honestly would not trust that radradiator or their workmanship after that. I am not impressed with the craftsmanship. I believe some of the welds could of cleaned up. When I first purchased it; I had to return it to them to fix the neck of one of the radradiator hose outlets. After I installed it I found that the mounting points for the radradiator shroud on top of radradiator was to shallow to use the original screws; their solution was spacers. Other mounting points seem off as well. Overall, I am not impressed with the quality or craftsmanship of the radiator and will not use them again. I recently purchased a new one from xtreme-diesel.
Elena Buggy McGovern
4 years ago
Every time I visit to pick up or order over the phone.Its awesomeness!These guys and gals are on top of there game. There is not a radiator they can't build.There is not a radiator they can't find.I will leave the readers of this with...If your needs involve a radiator, better call the best Radiator Supply House , in the Western Hemisphere!
Casey Topp
7 years ago
I can't say enough good things about the crew at Radiator Supply House. I used to work for a repair shop and not only did these guys get us amazing high performance radiators for a great price but they also had an extremely quick turn around time. They are the only people I call for any of my diesel cooling needs.