Childs Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cortney Boone
a year ago
I absolutely love bill child's he might be the only honest mechanic I know of he does good work and is a hard worker. If u have the time to take your vehicle there well it's worth the wait he can fix anything and at an affordable cost. Also you can take any unwanted used oil here and he will dispose of it for u at no cost. I highly recommend child's Auto repair to anyone.

  Bill Krpalek
a year ago
Bill was totally dishonest about his work. Took my truck in for a head gasket job. Kept feeding me a line that the machine shop was way behind. Had my truck for 3 months and never touched it. Yet he told me that my heads were at the machine shop and that the block would need to be bored out. If in fact this was true he would of had my truck for 4 months. Head gasket job is about a 22 hour job. You do the math. Go to JB Power if you need your Ford worked on.Service: Engine repair

  lhcb
9 months ago
Mr. Childs is by far the most caring, knowledgeable person regarding anything with an engine. Willing to show and educate without feeding you lines. The only mechanic I go to. Always willing to help, whilst providing personable, kind service. A1+!

  Richard Blakeslee
a year ago
What a joke! I went in for a clutch inspection on my truck and a new one was recommended. I was told that it would be done by a certain time. Days later my truck still sat in their lot untouched and the clutch kit wasn't even ordered. The bottom line is that I was lied to several times. I wouldn't take my rig there even if it was for free because Bill Childs is untrustworthy as they come and you will never get what you were told you would. My buddy had the exact same experience here. Do yourself a favor and go anywhere else.Service: Vehicle Inspection

  Zoe Brady
6 years ago
I showed up with a car I wanted to buy. They got me in very fast and checked the car out thoroughly! They told me everything that I needed, how long it would take and how much it would cost. I felt totally secure purchasing the car. I'm taking it back there for the few items that need to be fixed. They were very thorough, very nice, very helpful and I totally trust them. It's a pleasure to be there chatting with them, they are super nice people! I got to hug them too! What a great place!

  Cameron
9 months ago
He rebuilt the transmission in my f350, very fair price and its working better than new!

  Faisal Albalawi
3 years ago
Bill was a really nice guy, very helpful, knows his job very well.

  Davis Goss
7 years ago
This company went above and beyond to help me.They gave honest recommendations, let me keep my car on their property until I sorted out my options and helped find options for selling my car. Honestly the most warm, open and kind employees in the industry work here and it's worth taking your vehicle to them! They treat you like family :)

  Tyler Graves
6 years ago
Child s really stepped up after my truck and trailer was rear ended.They replaced the rear axle of my dodge 1500, and numerous other repairs to the rear. Before I knew it. My business was back on the road. Friendly, courteous, knowledgeable staff made the experience easy..They also did 2 pre- purchase inspections of potential business trucks.. they were able to SAVE me from making a poor purchase. Today I have the right truck, and have had no issues with it.Very best,Tyler

  Dakota M
4 years ago
These gentlemen have repaired my vehicle twice. The first repair was minor and the second one was pretty major. The whole crew is extremely friendly and genuine. They don't rip you off on parts and they are honest about labor. You would be a fool for not taking your vehicle to this gem of an establishment.

  Lisa L. Burtraw
7 years ago
I totally trust the guys at Child's Automotive. They are safe, honest, and really there to help, and to look out for your best interest. They respect all people, and I highly recommend them to all my friends. If you've ever felt like you've been taken advantage of before by other mechanics, you will feel secure with these guys. I've known their mechanic, Josh Moses for years, and have had him work on my vehicles in the past. They know what they are doing, and do it well!

  Sarah Neslund
5 years ago
Childs auto Repair is a rare diamond in the rough! As I was passing through Eugene/Springfield area this place was referred to me after having car troubles. This crew of master mechanics gave me the best auto shop experience area. They were all exceptionally thorough, informative, peaceful, respectful and fair. They even drink the best strong, freshly ground, organic coffee ever and shared a cup with me. Follow your GPS to find them because this shop is truly a hidden treasure. Please take my word! I guarantee you will not be disappointed unless you are a Type triple A personality with a demanding bad attitude and I would then feel bad for this crew to have that kind of experience with you!

  Nicole Engstrom
7 years ago
Best repair shop around! They always take good care of us and make us feel like family! They did not rest until they diagnosed and repaired our truck. We trust them and have complete confidence to highly recommend them. We do not take our vehicles anywhere else. We have found the only auto repair shop we need.

  Alyssa Laferty
7 years ago
I cannot say enough about this establishment and the gentleman who helped me. I will never allow anyone else to touch my vehicles again. I had the pleasure of meeting Michael today, who was honest, caring and very knowledgeable about his work. After hearing a knocking sound coming from my passenger wheel, I took my Honda Odyssey to Les Schwab who "inspected" the issue and told me I needed to replace the right front lower control arm (and if I did not do so now, it was going to break and cause me to lose control of the steering and crash) and other various parts and that the total, with labor, came to over $600. I knew from past experience that they were over priced, so I decided to shop around, and I am so greatful that I did. After reading their 5 star reviews, I chose to call Childs automotive for a quote. Michael answered the phone and I described the symptoms that I was experiencing. He offered to have me bring it in for a second opinion, for as we all know, the other place is frequently wrong resulting in unnecessary and expensive repairs. I am so happy that I made the decision to take him up on it. When I arrived, Michael came out to greet me and my children even offering to help me with my son's stroller. Not even 5 minutes after he pulled my van in the garage and lifted it up, he brought me in and showed me what the real problem was. It was nothing more than a loose bolt! He tightened the bolt for free and inspected the control arm finding that it was a tad loose but nothing to be distraught over, and that it did not in fact need to be replaced any time soon. I was speechless. It is so refreshing to know there are still good people in this world who genuinely care about others and their safety, rather than making a buck. I feel so blessed to have met Michael when I did, as I was about to spend money that I do not have. Thank you again from the bottom of my heart. I have found my new mechanic!

  Mark Tiihonen
6 years ago
We were referred to your shop by Vick towing ... I wanted to express my gratitude to Bill and Mike for their quick efficient HONEST work on our truck. We are from out of town and they had our truck up in running w/ in hours and also when we went to pick up truck they fixed a oil leak we've had for some time with out charge... Thank you!!! You rearly find this kind of care for customers nowa days and this kind of upstanding customer service. We highly recommend this shop if your locals or out of towners... They did not take advantage of our situation and from not being from around here. Thanks again you guy's have been our Angels and now we can have safe travels back home !!!

  Friendsofdonr Mx-6
7 years ago
I've known Michael for a few years. At another shop I took my 2005 Grand Cherokee in to him and had him change the heater core. A dreaded job I didn't have time to do, nor the knowledge to complete.he was able to do it quickly and found a way to save himself and myself some time during the swap.Recently I was having trouble trying to diagnose what the problem was on my wife's 03 Acura TL. Micheal was able to quickly diagnose the lean codes to a Map sensor and have the part ordered and installed in a couple hours.So glad to have had the positive experiences with Michael and would recommend the shop to my friends for future services to their vehicles!

  Jonathan Wilson
7 years ago
i have to start by saying the staff is very friendly and very helpful on helping me understand my vehicle and any issues it my have in the future witch is really good!! if you break down they will help you with your vehicle and help you get it to their shop and will take very good care of it! when i was there they really helped me understand my vehicle and for that i will go back there when ever i have a problem in the future

  orygonian
3 years ago
Headed out for a camping trip and blew a fuel line on my truck. As soon as it was unloaded from the tow truck Bill was taking care of the repair. This was on a Friday and after normal business hours. Fixed in 10 minutes and we were back on the road. Saved my weekend.Thank you!!

  Seth Privy
4 years ago
Best crew of mechanics around. Everyone was very helpful and they not only did great work but have great prices. Will be coming back anytime my car needs work.

  Michael Hill
7 years ago
Childs Auto is fast, efficient, and trustworthy. Very quick turnaround on services done. Office staff is friendly, and helpful. I wouldn't hesitate to refer someone to this shop!

  Linnie Sickels
7 years ago
These guys were friendly, honest and professional, with fair prices. This shop was a true blessing to me and my family. If you are looking for prompt, honest,affordable service this is your shop!

  Peter Degner
7 years ago
I've been bringing my Diesel Truck to Bill Childs since 2009 and he's been the best at figuring out the problem and making the truck run great. I recently started taking my car there too and the service has been great!

  Patsy Cantu
4 years ago
Bill and Barry were just completely professionals and I actually saved money . Being a single woman and not really knowing anyone Childs was honest I will always be the first person to refer Childs Auto.Thank you for getting me back on the road.

  Alven Hope
7 years ago
The customer service is out of this world, the staff will go to the end of the earth to make sure the customer is taken care of and leave there happy. I personally know because I worked there for two years, the owner Bill has stayed many a nights and weekends just to make sure the customer comes first.

  d oco
7 years ago
So i just moved up here from southern California and needed an affordable diesel mechanic that i could trust and afford my truck was running terrible and have been to the point to just get rid of my baby...Well after Bill and Micheal both put time into my truck and diagnosed it properly my truck has never ran so good and i will always use them as our family mechanic because they are professional and have great prices for a hards day work....i get to keep my baby now and the wife is happy .....Thank you.

  Glenda Noble
9 years ago
I've had work done on several vehicles at Childs. They are always fair and reasonable, and have always done a great job. I very highly recommend this company.

  Chris Hinton
2 years ago
Bill installed a larger then stock aftermarket fuel tank on my F350 and did a great jobService: General repairs & maintenanceService: General repairs & maintenance

  Randall Hanson
4 years ago
Great place to get your vehicle repaired ive known the owner for years and its the only place I take my vehicles bill rhe owner is always fair and does a great job for me on my repairs i definately recommend this place

  Dustin Westover
7 years ago
As soon as I pulled in they were on top of it, got it diagnosed, fixed and back on the road at price you can't beat! Highly recommend them for to anyone in the Eugene/Springfield area.

  Tim Cain
2 years ago
I love this place because Bill is a honest exceptional mechanic. I wouldn't take my vehicle anywhere else.