Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
leland hilarides
3 months ago
It was my first piece o' business with Brooks, and even though it was very busy in the shop, two employees, Randy and Jim, helped work through my wheel/tire issue, for a great price, and gave me a valuable bit of knowledge about wheel measurements. Great business, friendly,helpful people.
M Looper
a year ago
My Experience at this place was absolutely terrifying. Do not ever go here. They took my car for four months before it was done with engine replacement. Every week they tell you it will be done they continue with this for months. When asking when they are gonna start, the employees say "the owner doesn't really car about customers cars." Three days after picking up car the lower radiator hose comes off because they didn't bother to clamp it or do any number of other things. Buyer bewareServices: Electrical, Auto engine diagnostic, Engine repair, Vehicle Inspection, A/C installation & repair, Oil change
Gin Bailey
7 months ago
The new mechanic is incredible. Really knows his work. Gets it done right the first time. Respected my time and no b.s. Hope he sticks around.
Antoinette Cooper
a year ago
Me and my mom live an hour away and went grocery shopping and stop in downtown Eugene. We had to find a restroom and after walking a long while and finally finding one on the way back we couldn't find where the car was because we are not used to being in this area. So come to find out there is an after-hours phone number which I think is super amazing. And after calling and talking to someone on the phone they were actually able to bring us our car. Because our license ID and everything else is in the car as well as several hundred dollars worth of groceries that can't be replaced anytime soon. Also did I mention we live an hour away we would have been stranded until Monday have they not had an after hours number and on top of that we would have had all of our food go to waste. These guys are really awesome. Able to make the best out of a bad situation and that's always appreciated
usiel cuevas
2 years ago
I was building the suspension on my 2014 focus st. Needed to get the front control arm bushings pressed out. It was a custom job. Dave did great job at getting the job done at a timely manner and at a great price. Thank you. Definitely recommend.
Royalty Autowerks
8 months ago
I get most my machine work done here. Experienced machinist Dave comes through every time.
Mel Sargent
a year ago
Had an appointment set up for a pick up of my car just after 5pm because as I had explained to him when making the appointment I live and work an hour away from where the car is stuck but on the day of the appointment as I was on my way I called to confirm we were still on and he says "yea about that I was gonna call you I don't think I can do it" at 15 mins till the agreed upon time knowing full well I had to come from so far away even taking off work early to be on time to meet him .... When did u plan on calling ,when u didn't show up?
Kel Schrader
3 months ago
Fast and expert service. Everything you would hope for.
Shayne Robinson
a year ago
Such a awesome team! Great and reliable and quick service! Will be always calling them for a tow
Christian Welburn-Ornelas
a year ago
Tj helped me out and gave me a deal where I could get my car back, he was very understanding and willing to help
Chris S.
6 months ago
Great work excellent turn around time
Micky Freeman-Miller
9 months ago
Awesome service. Fast and friendly.