Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Travis Douville
3 months ago
New Years Eve, driving home from the mountains and alternator goes out intermittently. Limped into Sisters for the night and then on a prayer drove to Rollins the next morning. Jeremy happens to swing by the shop on New Year s Day. They are supposed to be closed. Parts stores are closed. It s terrible timing. Calls me back later that morning, finds the part, and offers to put it in that day so he doesn t have to worry about me getting stuck on the pass with my family in tow. I chatted with him while he put the new alternator in an honest hard working guy, carrying on his Dad s legacy in Sisters with his sons. I ll be back to thank the man who was the answer to my prayer, who bent over backwards to help me on New Year s Day 2024.
K Drake
4 months ago
Great honest service. Fair prices, wonderful customer service. Our go-to for over 20 years.
Chrissy V
3 years ago
Awesome place to get your car fixed, friendly/great service. I just Needed my truck's headlight replaced cause manufacturers have to make it sooo difficult , cost $60 total and got done in an hour.
kids funny channel Michael
10 months ago
They guys are great diagnosed my car and repaired same day and was the fairest price I got quoted any where. The secretary as well as mechanics were very friendly and super knowledgeable. I even learned something. I would send family here. Thanks guys
Mary Hemminger
a year ago
These folks helped me so much! They fixed only what needed to be fixed i asked them to help with some engine problems, with they fixed it within the same day. Rollins truly cares about their customers and don t want to do work that isn t 100% necessary unless asked. Love them!
Maranda Riboli
a year ago
The best shop guys I've ever encountered. Jeremy and his crew are more than fair and are willing to work with you in tight situations. Jessie is a master mechanic and I will take my vehicle to him any day of the week! Thank you Rollins automotive! . (They are busy at this time and scheduling appointments out a week or two, plan accordingly!)
A J
a year ago
Took it over to Rollins & Sons for an intermittent issue w/ my car. As the mechanics were diagnosing my car, I appreciated that they took time to keep-me-in-the-loop of what was going on - the communicate was very good and they seemed very knowledgeable. I felt respected as a person and strongly recommend them to family and friends in need of fixing a car.
Eduardo Pachuca
a year ago
Nice front desk lady, I told her what I needed fixed. They had it done within 3 days & told me what all they fixed. Asked me before hand to do certain work so they didn t charge me more then they said! Great work & staff overall!!
Craig J. Wessel
a year ago
As a low income individual, who has owned his first car for about a year, I have been very fortunate to do my auto work with Rollins and Sons. They are very affordable, and genuinely want to fix your car. I can tell they are not in the business for money, and genuinely want to help people. I have had them perform an oil change on my car and diagnose and fix a check engine light issue. The money I paid for an oil change was a far better value than a quick lube place, like Jiffy Lube or Oil Can Henry's, and done better by quality mechanics as well.Edit: They have proven themselves again. My AC Compressor has gone out, and they quoted me a new one for $600 including labor, which is super cheap compared to if I was to go through the dealer or just about any other mechanic. But since I don't have that kind of cash right now, they are out searching for someone with a used one so they can charge me "even less" for it. THIS is how you help your customers people! So lucky we have such a great crew here in Sisters.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Air conditioning, Oil change
Dave Pilarski
5 years ago
My family recently moved to Sisters from MN. I have been looking for an honest and down to earth company to help me with my automotive needs. Boy did I find one! Jeremy and his bride are great! They did great work and even gave me a welcome discount! Professional, fast and very reasonable. He has my business !!
spookienewton
2 years ago
My family has gone to Rollins & sons for years. They've always kept our vehicles going with regular maintenance to major repairs. They stand by their work & will fix it if something isn't right. Wonderful people that genuinely care. If my mom let them work on her Cadillac then that's a HUGE DEAL!!
Matt
a year ago
Sisters local for 20 years saying Tanya, Jeremy, & their staff are trustworthy, patient, professional yet personal. They ve been working on my various vehicles for years. They truly GO OUT OF THEIR WAY to help me out. When they say something is wrong & needs fixed, it s what s wrong & what needs fixed. This is 2nd generation business that has been working HARD on vehicles for what must be about 30 years by now. Use them, tell your friends.
Judah K
2 years ago
We switched to Rollins & Sons last year. I always reserve judgement until I go a few times. We been back close to half a dozen times for different reasons (oil changes, new car, I hear a wierd sound, etc) and every time has been a joy and honor.I have never felt they are doing a bad quality job. I have never felt they were price gouging. I have never been treated poorly. They have always been just good and straight with me.
Trent Walker
5 years ago
My truck started screeching and making all sorts of noises and there was no way I could make the long trip home. So I went to Rollins on a Friday morning and they were slammed with stuff, but he stopped what he was doing and went directly to my truck and fixed it immediately. They are amazing! Super nice family based and will do everything they can to help you out. I was in and out. Definitely come here!!
Stuart Docherty
8 years ago
We're from the UK and were towing a travel trailer, with a ten year old Ford Excursion, almost three thousand miles from Ohio to Oregon when we bust a hose in Sisters. We were lucky to find Jeremy and the rest of his guys, including Mutt the dog. They took care of everything despite already having a busy looking shop.He fitted us in first thing and we were back on the road in a couple of hours and able to complete our journey trouble free. Fantastic service and a great price too, couldn't have asked for any better. These guys are the best!
Nathan Conner
7 years ago
Jeremy was absolutely 100% helpful and professional. We had broken a U-Joint on our Jeep axle, and the parts were hundreds of miles away, not available for several days. After several people in town recommended Jeremy, we gave him a call. He was swamped, but agreed to take a look.This is a several hour repair, and even with cars filling his lot, he knew we were stranded. He said, "Well, you can't get MORE behind, can you?", and worked over his lunch break. Within 45 minutes, he had removed 1/2 of the axle and secured the other half enough for us to get home. We made it no problem, and couldn't have been happier. After all the work, he tried to under-charge us.If we have the need, we will always go back. Absolutely perfect service all around. Thank you!
Michael Reynolds
2 years ago
Had a leaking radiator, they were extremely busy but managed to take a look. Turned out the radiator had a hole in it and needed to be replaced.I was stranded in Sisters Oregon with a 32' travel trailer and was unable to proceed without repair.Even though they were booked up for days they managed to replace the radiator on Saturday, a day they are normally closed, and at a very reasonable price.Highly recommend them.
Celia Newton
6 years ago
Our truck broke down on the McKenzie Highway. After calling around, we ended up towing the truck to Rollins and Sons who were willing to replace the alternator within an hour after rolling it off the flat bed. I am very appreciative of their efforts to fix our truck quickly. Great service!
Wayne Chase
5 years ago
By the time I get done with this review you will swear they had to have paid me, but not true. After 6 years of dealing with Jeremy who is Rollins & Sons after following in his father's foot steps, there is no place even near that ranks higher in quality service and repair. The locals can attest to that. And it takes a crew of guys and gals to help get the job done and Jeremy has them in place. His lot is always full of vehicles not because he can't get to them but because he's so damn good at what he does. I and many others I'm sure would rather wait for him to do the work then look elsewhere. And even then he'll squeeze you in just to see if he can knock it out real quick and get you back on the road. The price is always right and the quality A number 1! You just don't find 'em like this anymore. I'm sorry I waited so long to leave you some feed back Jeremy, you and your crew keep up the good work. We don't want to go anywhere else!
Colby Faisst
2 years ago
I've come back multiple times to Rollins and Sons and will continue to do so. These folks will bend over backwards for you. Fantastic service, professional front desk and competent mechanics. 12 out of 10.
mikedelectric
3 years ago
They're really nice people, really fair, and Jeremy and his crew are superior mechanics. His wife runs the office her name is Tanya, truly nice people you can't go wrong doing business with them.
Chris H.
a year ago
Fair and friendly. Communicated very well and suggested alternatives for things they could not diagnose and didn't want to charge without knowing for sure. Integrity for sure!
donbonpoopon
2 years ago
Had an issue with my truck for several years. Took it to several mechanics without avail but these guys diagnosed and fixed it the same day! I just found my new local mechanics!!Service: Electrical repairService: Electrical repair
Tom Skinner
2 years ago
Really happy with their service and fair pricing. My new go to place for car repair/service in the Bend (Sisters) area.
Bob Davis
3 years ago
Fast and friendly service, employees very friendly and helpful. Definitely went out of the way to get the work done and at the best price in central Oregon.
bob wade
10 years ago
I had a great experiance getting my truck fixed here. Jeremy was professional and honest, with the repairs. I had my truck back the next day.
Barbie Jo
5 years ago
On our way to Bend for an overdue vaca, in an instant had car trouble, local parts were avail thank goodness.. what impressed us the most was Jeremy's customer service.
Tanja Maples
a year ago
Did a great job on my truck,and was tonally fair on the pricing
Dawn Dove
3 years ago
Changed oil rotated tires new front brakes checked out everything for me because I m moving t I Pennsylvania and he did a complete check on everything for me would highly recommend them
Tami Bunker
4 years ago
This place is Awesome. Tonya and Jeremy go out of there way to help. They take the time to explain the issues and what needs to be done.