All-Ways Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nat Clem
a month ago
All ways towing, are thieving liars. My car was impounded back in Dec, and constant communication was made to them. At no point in time did they bother to tell me that I had to get the vehicle in 15 days or it was going to be crushed or auctioned off. About 25 days after it was impounded, we were told it was crushed and it was gone, and then 5 days after that we were told that we were given misinformed information and in fact that it was not crushed.We agreed on a price to compensate for this mistake to get the car out of impound, when we picked up the car, it was discovered that some items were missing, this information was brought up to the attention of the employee that was still there before leaving their property, items that were inventoried by the police at the time of impound.These items were brought to the attention of All Ways towing, and the total amount to replace the stolen items (mind you, are reported in an inventory by the police) totaled around $1900.All ways towing neglected to inform us of any rules or laws regarding vehicle impounds, there offer was around $300 to replace the items that were stolen from the vehicle, on top of that, they did not know where the key was to the vehicle. They refuse to take any responsibility for one of their employees stealing items out of my vehicle, on top of that, they tell lies and have their information incorrect.Here it is two months after I have recovered the vehicle and they still have not found my keys that were provided to them at the time of impound.Beware of this company, if you have anything of value in the vehicle, it will most likely disappear and they won't admit fault, even when you have a police inventory sheet.It's these type of companies that give towing companies a bad name, no wonder people dislike tow companies so much.So I am not only out the amount to get it out of impound, but now I am also out the amount to replace the items that where stolen while the vehicle was in their possession.

  Autumn Hancock
a week ago
My kids and I broke down during our vacation. All-Ways Towing picked us up, took our car to a shop of my choosing and dropped us off at our rental. I appreciated the driver going out of his way to be kind and helpful. Thank You

  Max Fassett
a week ago
We broke down on our way to the mountain this morning. All-Ways Towing was able to pick all 3 of us up, deliver the car to a local shop and dropped us back off at our rental. The driver was friendly and kind. The truck was incredibly clean.

  Lynn Whitney
a day ago
Beware! Clean your vehicle out, or they will do it for you! Thieves! Crooks! Liars!Got an accident, they towed my truck, they took all my tools and jump starter tow rope chains socket set trailer hitch... and the list goes on.If these people show up, ask the police to phone for a different company!

  greg f
3 months ago
This company picked my customer s car from the accident site and wanted to take it to their impound lot, and gave him a bill for $350. Customer demanded to take his car to their preferred autobody shop, tow truck driver refused, for obvious reasons. Finally my customer convinced him to take it to our body shop. I met with tow truck driver upon arrival to my shop where I found out that the bill went up to $553.00, i asked: you said it s $350.00 when the driver responded, well looks like the car is a total loss so this is the final bill for $553.00Very dishonest and unprofessional service, ALLWAYS TOWING is a SCAM!!!

  Leo L�pez
3 months ago
Keep you out of this people especially pepe Peralta This guy sell equipment in really bad condition even they knowing, I bought a truck f650 from this guys the truck not even made 15 minutes driving. it broke down so I call pepe his plan was figured it out with his mechanic so far has been more than a month and nobody has come to check on it.So pepe gave me a phone number from one of his mechanic so I spoke with him and turns out that the mechanic had diagnostic the truck before it was selling it to me. So they knew that the truck had something bad. They ripped me off..I hope this helps more people..Just stay away from this guys !!

  Ruben Garcia
2 months ago
I was expecting nothing but bad service from reading all the reviews. But it was a complete 180 they were kind,friendly really helpfull and it wasn't bad at all. Thank you all-ways Towing for actually being helpfull.

  Kristy Dietz
a year ago
All-ways towing are not helpful Oregon law states I can get my belongings from my car in 15 days from tow before I am charged a gate fee I ve contacted Clackamas county sheriff for help with this but I don t know what my next steps are. They won t release my items unless I pay $200. The man who answer says he s been doing this for 25 years police officer said I wouldn t have any problem getting my personal property out that it was a courtesy tow at best but it definitely doesn t feel like it was a courtesy for me, but more like for their pockets. I m on a fixed income I can t afford that + I m still with in the 15 days of the original tow day as of the 1st of the year tow laws changed.Service: Car towing

  Amanda Nelson
a year ago
Receptionist is awful. I called about a vehicle that was impounded and I needed information on what I had to do to get it released. She wouldn't answer my questions. I called back the next day and I asked to speak to someone else and she was reluctant to let me. She finally agreed to have a manager call me. He did call, and he was extremely helpful and answered all my questions. I have no idea what her problem is, but that was easily the worst customer service I have ever experienced. Judging from the reviews, it seems like this is a common occurance.

  Erica Stupfel
a year ago
ODT called to have my daughter's car towed before we had a chance to handle it. All Ways Towing took it to their parking lot in Sandy...28 miles from incident. Charges $10/mile + $150 initial pull --bill came to $900 -- cash only. SUPER MAD. Total racket. Terrible advantage of people in desperate situations after accidents. Should be illegal.Service: Car towing

  Astro Assault
6 months ago
This towing company is thebwirst company I've ever dealt with. They hire felons that had guns and threatened myself and the girl I was with, and they operate under each others names. And permits.

  Patricia Kelly (Patty)
3 years ago
I was only there to pay the bill after the vehicle was impounded. The office staff were pleasant and cordial. I paid the cash and went back to get the vehicle. It was all very simple for $507. After that fee, I was glad there was no problem whatsoever. I gave them the rating considering their position--not my own.

  yongjie Chen
4 years ago
Unprofessional towing service, my GX460 was towed and broken, now it is being repaired. But no one took responsibility

  Julianna Manning
a year ago
They wouldn t let me get my kids backpack with her prescription medication out of the back seat. My truck was stolen, crashed & towed. Now I have to wait on the insurance company and pay for a new prescription. I hope that cute dog gets fleas. Ok I don t wish harm on the dog, but their company policy is highway robbery!

  Michael Falco
3 years ago
These people are amazing. Truck showed up super fast. Robbie our driver went above and behind. We broke down and couldn t find an open shop to help us get back on the road. Robbie took it upon himself to find us a shop that was open. Lindsey never skipped a beat. Always communicating super well and willing to help however she could. This is a great tow company that s kind, honest and affordable.

  Corie Traylor
2 years ago
Robby was very helpful getting our truck out of a deep snow trench. He went above and beyond- even having to work to get his tow truck unstuck TWICE! Our bill was shockingly expensive but it was the only option as All-Ways was the only company willing to get us!

  Pavlo Fedichev
a year ago
The worst service I have ever experienced. you better not to do any businesses with this guy!!!Extremely expensive, they don t help people they rip them offService: Car towing

  Stacy Fitz Gerald
6 years ago
This company was called 8/27/17 by a police officer to tow my dad's truck after a car accident. The truck was towed 6 miles and was stored at their facility for 48 hours. The bill was $902. I called a competitor out of curiosity and was quoted $400 for the same service. Call ANYBODY else!!!!

  Richard White
a year ago
Worst servixe.and attaudes I've ever experienced. On top of that they are thieves. Tools were missing from my truck when I got my vehicle back from them. No consideration, just plain thieves looking to make a buck at another's misfortune.

  Zarah Bee
7 years ago
The receptionist is rude. The drivers are all rude. If rudeness is their business model, then I would give 5 stars. Quoted $250 for wenching me out of a ditch, continued to be rude to the Sheriff involved, and then rude to me after a very stressful situation. THEN ended up charging us $300 a WEEK AFTER getting me out of a ditch. My husband called to check on the charges and the receptionist was, you guessed it, rude. The receptionist did not help us in anyway and they still owe us back $50. If I could have called someone else, I would have, but it was an unfortunate situation with people that could of made it better, but persisted being rude. Never using this company again.

  Cirence Buddy
7 years ago
The dispatch women was very helpful and kind when the accident occurred and we first spoke. But when I was charged more than I was told I would be, I called and she just must have been having a bad day because she was very rude and just seemed annoyed that I was calling. I wasn't rude one bit. Pretty lame. Towing guys were cool though.

  Maryann Drasbek
3 years ago
DO NOT EVER USE THIS TOWING COMPANY!! WARNING! If I could rate this LESS I would. Our truck was flipped on its side on Mt. Hood with our 2 dogs inside. The tow truck driver didn't hook it up right so when they flipped it back upright it went rolling down the mountain and the only thing that stopped it from going over the guardrail down the mountain side (WITH OUR 2 DOGS STILL IN IT) was when it hit a parked police car, then making my truck undrivable, so they towed it to their tow yard AND MADE ME PAY TO GET IT OUT. Oh yeah and the tow truck driver (who had brought his girlfriend with him [how unprofessional]) tried to steal my duffel bag with my gun in it too. They are garbage.

  harmony sturdevant
3 years ago
Trying to charge to get personal property out after a severe car accident. Rolled vehicle, in a ditch, caught on fire. Discussion of getting personal items out including a phone turned into "what you expect me to not get paid for providing you a service". Mind you, the police called for the tow, and insurance is still investigating and want to charge $300. Wow. Scammers!!!

  Drew
7 years ago
Crooks!!!!! These guys are in cahoots with their local repair shop, "Dean's automotive". I needed a tow for my 2005 excursion, and the driver talked me into taking my vehicle to Dean's instead of Ford. Before we left, I talked to the owner of Dean's over the phone and he told me $200 to get me running again (fuel filter change went wrong). The tow truck driver told me that he would give me a free tow to Ford if I didn't like Deans. Well, Dean's turned out to be a disaster in large proportions, and the driver from "All Ways towing" was never to be seen again. I went into the office and talked to those A-holes, and all I got was a rude "I don't know". These are the worst business's I have ever encountered. Stay away from this entire strip of repair and tow shops!!! Included shops are: Dean's Automotive, All Ways towing, The tire guy, Performance towing.

  Yvette Divers
6 years ago
2 1/2 hrs. Jenny won't answer her phone, left a message... no call backs. I guess the poor ratings are on mark. If they didn't feel like towing my car, or were going to be really late, they could of called to let me know. Now I wait ANOTHER hour+ for Northwestern Towing. I hope they are more reputable than ALWAYS Towing. . (or is it Always not Towing?) Hmmm, maybe a name change is in order.

  David Dixon
11 years ago
While driving down from Mt Hood, we hit a set of chains that lead to a huge gash in my tire. All-Ways Towing was the company that came out when I called AAA, and they did great work and were very fast. Changed my tire and got us back on the way. The guy who helped us was also very friendly.

  Alex Moore
6 years ago
Terrible, watch out for over inflated prices on towing. $900 for a 5 mile tow and 2 days worth of storage. What a rip off. BBB will be filed as well. Also if they see that your insurance is paying for your towing bill expect a fat one at the end.

  stefanie selseth
10 years ago
When I called to ask if my moms car had been towed there the "owner" of the company says "well I dont know I've towed a lot of cars today." OK first off use common sense and ask what the type of car was...... second don't start shouting at me after I ask a question of WHY it was towed. He told me he wasn't going to argue with me about it.... lets see you never answered the question so how am i arguing with you by asking the same question 7 times??? He then proceeded to yell at me stating he has owned the company 18 years... YAY gold star for idiocy!? I dont care how long you have owned it why was it towed!?

  Heather Myhr
3 years ago
Pat is great , dispatch person was rigid and lacking compassion. Pat stepped up along with driver to see that it was quick and done professionally.

  Eric Thompson
a year ago
Showed up quicker then they said when I talked to them on the phone. Then waited while someone else came to pickup the trailer we had.