Power Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Metta R. Hashenberger
a week ago
Power Collision/ CarStar is the only place I trust with my auto needs. Professional, courteous, friendly and always keeps you informed as to the status of you vehicle. 5+ stars. My car looks like it just came off the show room floor!

  BUFFY RHINES
3 weeks ago
Car Star was amazing to work with. They helped me navigate a challenging situation with a warranty. They were very professional, and I m pleased with their work. I would highly recommend them.

  Bonita Banfield
2 months ago
I was impressed the way they kept us informed about the progress of the service on the car. Their continued up-beat personalities made it a good experience.The car looks and runs great. It s nice to be back normal.

  J. H. Poggendorf
4 weeks ago
Premier service. Exceedingly prompt estimating, repair, return of the damaged vehicle and a near flawless paint match to a 20 year old vehicle, the original paint color formulation for which long ago went intro the history books.Without question, a stellar transaction from start to finish.OH....and there is a GORGEOUS, gentile and friendly malamute/husky dog behind the sales counter tp whom you really want to give a lot of slow, gentle scratches. BRING TREATS!!

  Rob Thomason
5 months ago
Amazing always been fearful of the day I would need a body shop.I am a tech geek, not a body guy. So trusting my daughter s new car to someone else is a huge step.We tried to use folks in Sherwood but .. they were out 2 months and would take 2 weeks to get it done. I had remembered Carstar, from my days living in Corvallis area. They were always top shelf. So I found these guys in Salem and everything was amazing. They ordered the parts ahead of time so when the car got there, they were ready for it. highly recommend and thank you Jake the GM for handling it all plus having I think a Rent-A-Car ready for us from Enterprise. Super great experience. Thank you sir!!Services: Painting, Body & Trim

  Brenda Guy
6 days ago
They were like family, made me feel very confident and comfortable in there service.The work on my BMW was perfect

  Josiah Garibay
3 months ago
They are under new name car star collision and this place was amazing they finished my car earlier than expected and did a fantastic job. They were very communicative and friend I will definitely come back if I ever need repairs done again

  Fran Poulin
4 months ago
Amazing service and they did an awesome job on my repairs! I would highly recommend them!!

  Steve Johnston
a week ago
I would recommend Carstar to repair your vehicle. Fitment and paint excellent! And completed a day early.

  phoenix 000033
5 months ago
I can't say enough good things about this place. They took care of the work promptly, they kept me informed of updates, and they finished my car a day early. I would very much recommend this place to anyone who needs work done on their car.

  Norm Persons
a month ago
We had an excellent experience dealing with Carsmart. They were extremely friendly and efficient. The quality of work was awesome.

  Debbie Gall
5 months ago
Luke James was exceptional at his job in getting me information and with updates on the work being done and complete. I appreciate the receptionist as well for taking care of getting me to my rental car company.Service: Body & TrimService: Body & Trim

  Lillythepanda 11
4 months ago
Everyone I dealt with was very friendly and helpful. They updated me every week via text. I got my car sooner than expected, which was great.

  Catherine Hollinrake
a week ago
Was great service, kept me informed as to what was being done and when car would be ready for pick up. Beautiful job done.

  Shauna Weiss
6 years ago
If i could leave negative stars i would may 26th i was rear ended we bought our car at power kia so figured we'd call and get a recommendation for a body shop. Well 10 weeks of my car being there its still there in pieces. Im a small agriculture business that relies heavily on my car as well as a cancer patient dealing with appointments. At this point i have no money for my car payment, no money for on going medical treatments and an unemployed husband. We keep getting lied to repeatedly by the Office manager Keith we want our car back we are tired of being victimized by you! No one will make this right by us Power Collision Center i hope your doors close soon you are a shady scummy hack shop with no respect for your customers.Edit today is wednesday still no car still in many pieces. Told by keith my husband should get me under control and that im a liar. The only lying being done is by Keith! Power needs to step up and rein in their out of control office manager.Still not fixed been in 3 times my ceiling is ruined the fabric still has black paint on it they scrubbed and ruined the fabric by making it pill and ball up. Jason matt and keith are well aware and to top it off the door came back dented.

  Kevin Ramirez
5 months ago
They did a great job with repairs on my vehicle. Kept me informed the entire process so I knew what to expect.

  Charlotte Parsegian
6 months ago
Luke was amazing, he kept me up to date on the progress of the repairs of my car and I appreciate that. The front staff was always Friendly and helpful as well.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Nancy Grass
2 months ago
Absolutely loved the experience, everyone was so nice, friendly and helpful start to finish. I would highly recommend them to anyone that needs work done.

  Judith Irene
a month ago
It was done so fast I was extremely happy

  Brandon Church
6 years ago
We are so glad that we trusted Power Collision center with our 2017 Acadia. They delivered! Prompt, professional, and quality service. We would highly recommend Power Collision Center for any small or large repair needs.

  Paul D
a year ago
Super nice customer service. Luke was awesome. 5 stars for service.Paint and body work I would give about 3 stars. It needs to be redone. See photos.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Cathy Larsen
a month ago
Not only efficient but they kept in touch every step of the way to keep us informed. Highly recommend

  Fabian Castro
2 weeks ago
Great place , great customer service. JAKE taking care of everything. I recommend this place. People are so kind .

  Rebecca Rosales
6 months ago
I had a stressful situation when my truck was stolen and Luke was very helpful with the process. He was great at communicating with me.

  kevin doerfler
a month ago
They were extremely professional, and the car looks perfect!

  Michael Nunn
9 months ago
Had to make an appointment to get an estimate. I thought that was weird but ok. I arrived at the appointed time today, 3:30pm and was told no one was around to do an estimate. Then I was asked if I wanted to make an appointment. Are you kidding! I won't be doing that again.

  Anita Felion
4 years ago
In June our parked Buick Enclave was sideswiped by someone who, unfortunately, was insured through Allstate. After visiting several body collision shops, we chose Power Collision to make the necessary repairs. Dave, the Estimator, was on top of things and submitted an estimate to Allstate right away. Allstate came back with an estimate that was half the cost because they did not want to replace the parts that were dented, only repair them. Dave spent a lot of time on the phone with the long-distance claims adjuster to explain why new parts were needed, and the repair was finally approved.We picked up our finished car yesterday, and it looks absolutely beautiful! The paint is matched perfectly, and you cannot tell that it was ever in an accident. In addition, whoever did the final detailing did an exceptional job--it looked better than when we bought the car! Special kudos also goes to Dave for the countless hours he spent on the phone with Allstate to make sure that the car was repaired correctly and for speaking with numerous long-distance adjusters who decided that they no longer needed to pay for our car rental, which they finally did after Dave's many calls. His accurate record-keeping helped to convince one of the insurance managers that any delay of completion was based on Allstate's refusal to okay replacement of certain parts. We feel like he was really there representing us to make sure the job was done right. We highly recommend Power Collision!!

  Susan Palmer
2 years ago
I can't say enough good about Power Collision. Shelly has been awesome keeping me updated on the repairs and been exceptional and professional all the way around. Based on this I would definitely recommend this repair center. I was very hesitant based on the Power Kia service department because I have had nothing but a problem with the service department there. We use these vehicles (bought 11 vehicle's in last 5-6 yrs. and referred add'l 6 sales) for commercial purposes and since last July the service and trouble with the newer cars has cost us 1000's in down time and service department has had vehicle for over a month and 2 tow bills of $400 each .Power Collision however has been AWESOME and the workers seem to actually care about the customer needs. Big thanks to Shelly and the team.

  Jill Fairall
4 years ago
I have all good to say about Power Collision. They have excellent customer service, and their technicians worked miracles on my Nissan. The building and grounds look very professional and top-of-the-line, so I assumed they would be way over-priced, but instead they did excellent work at very affordable prices. Honest and pleasant-to-deal-with staff.

  Kathleen Mendes
4 months ago
Great communication, excellent workmanship, done in a timely manner. I would recommend to anyone.