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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cynthia Heath
4 days ago
Wow! Where to start? From the very first appointment Steven and Alisa have only done right by me.My rv has had many problems. Steven has tackled every single issue professionally, knowledgeably, with attention to details.I am so very happy with his work, rates and with Alisa s work on the office side of the business. I have found them both to be very easy to communicate with. He s done electrical, installed new refrigerator, removed a terrible and uncomfortable chair and a nightstand, reconfigured the bed, resealed, winterized and dewinterized, upgraded my tv antenna, installed a window blind, repaired the generator, repaired the side mirror, moved electrical (for shore power) from inside my trunk to the outside! He discovered an electrical issue that could have caused me some damage and he repaired it.Hiccups are kindly and professionally remedied. He doesn t just DO the job, he does it right, not cutting corners. I will call on them many more times, I m sure.
Stacy Gates
a month ago
Steven is a very knowledgeable repair man, super honest and reliable as well! I was very happy with the service and got an extremely fair price. Alyssa was great at communicating scheduling and arrival time. They re a great team and truly provide exceptional rv services :-)
John Chancery
4 days ago
It's refreshing to work with a company who actually has the old fashioned customer service we were used to years ago! Cannot recommended them enough. Punctual, courteous and knowledgeable!
Bob Baldwin
9 months ago
I m very pleased with the workmanship and especially the service that was provided. My only reservation was that Stephen did not check the main calendar for the date and time of our appointment. He forgot about me, missed the appointed time so it forced us all to scramble to still get the job done in a timely fashion. His wife was very helpful by calling several times throughout the day to keep me posted on progress. Both Stephen and Alise were very apologetic and friendly throughout our process. He did a great job on my project, was fair priced and fair minded. I WILL call them again for my RV repairs.Service: Electrical
Real Talk
4 months ago
Update - Thank you for squeezing in me on 12/4/23 for an unscheduled repair.Amazing customer service, knowledgeable skill set, professional, and priced right for the current market conditions. I've been using this company (Stephen) for 3 years. Honest and passionate. I use Stephen for all my 5th wheel needs.
Gabriel Del Valle
11 months ago
Steven is hands down the Best rv repair guy I ve ever called. The guy is honest and the price is more than reasonable. They keep you updated about the status of the job when is a multiple day work and you can tell Steven cares about the quality of the work he does. Also the only service guy that was not scared to fix a slide out at the park. Great service!!!!
Jeff Graves
9 months ago
This place is awesome! Staying at the Albany motocross track and fridge was out. Called and spoke with the wife and she was very honest about if they would make it there. He showed up about 6 on a Friday night and ran down the problem. Very far on price and very knowledgeable about explaining what was going on. Would recommend with 10 star review.Service: Electrical
Greg Vandamme
10 months ago
My name is Greg Van Damme and I m taking the time to write this review because for the first time that I can remember I am totally happy with the service I received on my RV. Stephen and Alisa treated me great. Customer service as it was meant to be. There aren t very many people that I would recommend to others and feel totally confident that they would be provided top notch service but Exceptional RV is one of them.I am thankful that a friend of mine recommended them to me.Services: Electrical, Body & Trim, Battery
Andrea Schink
11 months ago
We called Exceptional RV repair on a Sunday to schedule a repair for Monday morning early. We are traveling from Southern California to Washington state and heard a loud noice coming from our water pump in our travel trailer. Steven came out as he said early and replaced the water pump and found one more problem he took care off as well. He was fast knowledgeable fast and we thought the price was right. We wish we had a guy like him in our area.
Marc Tucker
a year ago
Great experience working with Steven and his team. They are transparent with pricing and VERY experienced. I would recommend their work to anyone who needs ANYTHING done on their RV.
Jon Walls
4 months ago
Great outfit to work with. They definitely have the knowledge required and above that, are honest as well.
Mason Woodyard
a year ago
Not only was the over the phone customer service fantastic, but the owner made quick work of fixing our brand new fifthwheel for an affordable price, and he even fixed our door afterwards. My only problem is Google won't let me rate him an extra star.
Theresa Wagner
a year ago
He knew exactly where my leak was coming from as soon as he got here. And gave me a free estimate for resealing my roof. Will definitely use him again if needed.
Alex
4 months ago
These are the most honest people in this business by a mile - I can t recommend them enough!
Erica Plumb
a year ago
Very happy with the service. He was on time and honest. I've had an on going issue for several seasons he was able to fix right up. Highly recommend
Bambi Lynn
a year ago
Used this company several times and very satisfied with the work that has been done . Reasonably priced for a mobile rv businessServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil change
avery gonzales
11 months ago
Friendly service and easy to work with, plus they seem very knowledgable in the field of rv repair!Services: Body & Trim, Air conditioningServices: Body & Trim, Air conditioning
D W (RedRum)
a year ago
Showed up on time and very communicative. Happy with the serviceServices: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic