DTR Racing

4.4 (40)

  1810 Commercial St NE, Salem, OR 97301
  (503) 589-1300
  Claimed

ATV repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Darrel Worthington
8 months ago
I had a very bad experience with DTR. I don t know if it s because I m not 40 years old or what, but I was treated TERRIBLY and the guy was nothing but rude to me. I would NEVER recommend these guys to anyone. I then went to DW Powersports and was treated with nothing but kindness and respect. Would not recommend DTR to ANYONE

  Lee McMillan
3 years ago
This place and the gentlemen who work there are simply the best. I call the shop on average about once a week for all sorts of information. I'm looking at buying a 700 right now so I've been calling more frequently than usual. They always answer the phone (nearly on the second ring). They always answer my questions in a straight-forward manner, never trying to sell me things I'm not looking for. I've never had my bike worked on there but I have purchased parts from DTR. Its always a good experience. They know what you need and the price is fair. This is a business trying hard to be the best.

  Emilee Morriss
a year ago
if i could i would put zero stars. i took my atv here for an oil leak, they ripped apart my motor and said there was nothing wrong with it then replaced my water pump and said it was good to go i get it back and bolts are missing my exhaust was dangling off of it. i called and took it back in there and tried to charge me more for the labor i already payed for. i came and took it then took it to sand lake after i put bolts on it and fixed it up (tried and did my best) at sand lake, i left the parking lot and made it to the beach down on the beach one pass and the motor seized up. i took it back to the beach house we were staying at and my cousin helped me look at it and apparently DTR did absolutely nothing except broke it and didn t even try to fix anything. they changed me for things that were supposed to be done but they didn t do anything. i will NEVER take mine or my family s bikes here ever again.

  Banshee_cavaleir 515
3 years ago
It was an awesome experience, I m a 14 year old with a Yamaha banshee I ve recently bought, but was not to put together right and blew up on my 3rd ride. I took my cylinders and crank in and they treated me with the respect and helpfulness I wish some other places knew. I may be 14 but have been working on anything with an engine since I can remember. I wish more places treated me this good(with me being a 14 year old) and treated me like I am a human being and not just a kid. Would highly recommend and they have my business for the rest of my life.

  Sean Mcandrew
6 years ago
If you're just looking for a parts dealer this is a great place to purchase parts. I took my Honda 450r there because I was having a no spark issue. My 450r makes 61 horsepower and is far from stock. I am very good with engine work but I ran out of time to work on my bike. I called DTR and they told me they weren't busy and could get my bike in and get me back out riding. I spoke to the owner and gave him all the info (it was running then quit, recent valve adjustment, not a stock motor). I told him to cap the budget at $300. He told me they would look at it and give me a call. I waited for two weeks then called them and they told me they haven't started on it yet. I waited another two weeks and called again and they told me they ordered parts and would call me back. I never got any calls and when I called back they would tell me the mechanic working on my bike will call, after five calls over five days I still wasn't able to talk to the mechanic. I waited another week and expressed my frustration with not being able to get ahold of the mechanic. Finally the mechanic told me he couldn't figure out what was wrong with it. He said the wiring harness was bad and needed to be replaced, he said he adjusted the valves and did a leak down test. My bill was now at $455 and they suggested a total engine rebuild because of the leak down test results. I told them no and picked it up. The staff tried to tell me my bike had parts on it that weren't stock and that's why it was having problems. I told them it has been running great for years and the mechanic stated he wasn't aware of that. They told me they though there wasn't enough compression to start. I paid my ridiculous bill, which was $155.00 over budget and I got back my bike in the same non running condition and it took 60 days. I took the bike home and started testing the electrical components and found the stator to be bad. I replaced the stator and my bike runs great again. If you have a high performance atv do not trust this shop. They will nickel and dime you out of your money and take a long time doing it. They have terrible customer service, especially when they charge $100 per hour for labor. My plastics and seat also now smell like stale cigarettes, which is now stinking up my garage. When I picked up my bike, I was pleasant and paid the bill. They pushed my bike out of their shop and rolled the garage door shut. Leaving me to load it up into my trailer by myself in the rain. I will never use this shop again and will strongly urge my friends to no use DTR either.

  banditnsami
9 years ago
I have to agree this place is wonderful, My husband has a nice built lt250r that we had gotten that the clutch was burnt out. After getting a new clutch we had put it together and was not engaging. After a few day at the shop and continuing to figure out the problem was finally resolved just in time to go to sand lake this weekend. Yeah!!! Thank you so much Jimmy for your time you are a great person!

  Scott Elms
7 years ago
Matt and Jimmy are great! They have kept my old honda 250r's running great as well as my yfz 450 and raptor 700. I moved out of the county, but make the trip in from Dundee as I trust them with my bikes. I always get my questions answered and they will save me money by having me to do the simple stuff on my own if it is easy. Thanks again, you guys are great!

  Greg David
11 years ago
These guys are great!! I have been a customer for over 15 years. They have helped me build my 88 trx 250R, 2001 Banshee, 2004 Blaster, and help me located a low hour YFZ 450 when it was time too go four stroke. If you need an ATV or side by side mechanic or accessories give Matt Or Jimmy a call.

  Ryan Brown
5 years ago
If I could give 0 stars it would be for the people skillz this shop has shown me. This is not a Joke and if I see a worker or person who works there and says other wise I have no problem walking in their and laughing and showing them how to split a case on a motorcycle. 7 hours and 700 dollars just to start work on my bike. I am no dirtbike geniuse but I know mechanics. I would never let these guys touch my bike just cause the way they treated me on the phone. I get you guys are proud but wow 7 hours and 800 dollar quote just to split the case of my bike ha what a joke

  Kevin B.
3 years ago
Very knowledgeable,helpful,and fair priced I've been out of the quad game way to long.This was my go to store/shop 10+ years ago when all i rode was banshees and now it'll be my go to for all my four stroke needs.Great place and people keep up the great work.

  Rick Specht
2 years ago
Getting our quads ready for the season. Has had what we needed so far and if not can order. Very helpful and informative service.

  Ryan Marshall
5 years ago
Called during business hours and got no answer so I left a detailed voicemail.That was over a month ago and never heard back so I had repairs done elsewhere. Even if you did not have time to do the work .. a return call would have been courteous

  Tod Sprague
3 years ago
They always have time to talk and inform prices are good and part are available

  Jonathan Pranzetti
7 years ago
They tune and repair mostly ATV's but are pretty good at tuning Motorcycles also,

  Monica McEwen
2 years ago
Super helpful! They will definitely continue to get all of our business!

  Kenneth Munk
2 years ago
By far the best customer service you can get. Go here if you need parts or service done.

  Jim Donohue
5 years ago
Great place full of knowledge and great deals. They always do a great job!!!!

  Anthony Brooks
5 years ago
Always honest, can t wait to get my Grom tuned there.

  Jesus Sandoval
9 years ago
Did not like it. They charge alot and they dont do the work right and they charge for their mistakes

  Sarah Specht
2 years ago
Owner is very helpful and knowledgeable! Thanks.

  Dave byrnes
3 years ago
Good guys know their stuff fair price

  Rob Huertz
7 years ago
Grate people always very friendly A++ thanks guys u rock

  Steve Gutierrez
4 years ago
These guys can make your ATV purrrr

  Rapid Response Restoration & Construction LLC
5 years ago
Great customer service!

  Tyler Klopfenstein
2 years ago
Extremely professional!

  Christine Ruffolo
8 years ago
Great guys

  Opening Hours

Monday 10 AM-6 PM
Tuesday 10 AM-6 PM
Wednesday 10 AM-6 PM
Thursday 10 AM-6 PM
Friday 10 AM-6 PM
Saturday 10 AM-5 PM
Sunday Closed

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