Certified Power Systems

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steven Shippey
a week ago
Great work and great service. They have done a couple jobs for me and this one was spendy and involved, but it got done and done right.

  Ben McDaniel
2 months ago
The team at CPS is outstanding! They are as professional as it gets, they know my truck and what it needs to keep running! Their work is quality and done on a timeline that works around my schedule. I can't say enough about this shop, I send everyone I can their direction! They work on anything (but prefer no foreign cars like Volvo or BMW) if you have a car or truck that needs repairs please check them out!

  Dave Neff
2 months ago
One of my past professional scenarios was working as the Senior Corporate Trainer for a major national corporation. In that capacity, my job was to train trainers for the company. One of the classes I taught was called Exquisite Customer Service. I recognize Customer Service excellence when I see it.The staff at Certified Power Systems, both in the office, as well as the mechanics I ve worked with, have shown true, exquisite customer service. They have ave been positive, the work has been highly efficient, and questions have been answered carefully and clearly. Thank you, Zach, and numerous others at certified power systems!

  Re Gregory
2 months ago
I found good reason to convert the rear drum brakes to disc brakes on my 93 Dodge Ram 250. There were kits available but I had no confidence I could do the install. I asked CPS to do that job...thankfully they accepted the job which actually turned out to be quite a challenge...it was not just a drop and bolt project. CPS stuck with it and figured out what was needed and got it done. They handled the detours with grace and had mercy on me when it came time to make payment. Job well done and they stand dehind their work. Highly recommend this crew.Feb 2024, I had occasion to use CPS again. This time for when my 93 Dodge 250 was not shifting into 4th gear. They replaced the crank shaft position sensor. Their work was on time and well done. I appreciate their attention to keeping me on the road.Service: Brakes

  Tina Meyer
6 months ago
CPS has been so easy to work with. They did a great job giving us a quote on what needed to be done and not overcharging once the job started. I am 100% confident in the work they have done and that the price was fair. Thank you so much for everything.

  Todd Raddle
3 years ago
CPS has performed routine maintenance, repair and custom work on my Diesel as well as gas vehicles. Always done flawlessly, timely and with the Customer always in mind! Trust and care in the fact that they will treat your vehicle as their own.

  Randall Sheldon
6 months ago
Took my 2014 F350 N to get an S&S diesel disaster prevention kit on it fair prices. The guys are super friendly responsive when leaving a message callbacks everything it was a great experience.

  Daniel Bucknell
10 months ago
My truck's fixed!!! They did the VP44 and killer dowel pin for a super reasonable price too!Service: Auto engine diagnosticService: Auto engine diagnostic

  A TL
2 years ago
My husband and i have saved up to finally buy the truck of our dreams. A nice lifted diesel Dodge ram 3500. We have never owned a diesel and everyone was telling us horror stories of how if someone needed to change any sensor it would be at least $600 to $1,000 in labor, and anything anyone touches on these trucks the labor is ridiculously high. Well, let me tell you, we had an issue with it a couple weeks after buying our truck and we took it to Dodge in Salem thinking they specialize in Rams so they ll do a great job. They have sub par customer service, they tell you one thing and something else happens. I asked for one service and they did something else AND were going to charge me for what I had originally asked for. Not these guys, they make sure we understand each other. No gimmicks, no up selling, no pressure. They are reasonably priced as well. They do an awesome job. They make sure that what you go in for is 100% taken care of. They actually test drive your vehicle to make sure everything is in working order which is amazing to me. We did quite a few different things to our truck and we didn t feel like we had to sell our soul just to pay their fees lol my husband and I have had horrible experiences at many other places and are always weary of mechanics, but feel like we can relax a bit with these guys. Zak is great to deal with! Never let him go, seriously! Very honest and up front about everything.

  Patrick Chen
7 months ago
My truck broke down on a trip up the OR coast.The repair took a bit longer due to their current backlog and also the snow storm, but the team stayed on top of my fix and got me back on the road. TRCP did a great job and was very honest regarding this issue with my truck! Thank you guys!

  Jason Garsjo
9 months ago
This is a great business, always pleased with the service and pricing. Quick turn around on services and pleasant staff. I will absolutely keep doing business here.

  Rold Arnesen
2 years ago
We limped into town with a crippled F250 (pulling an RV), needing help. A friend who has had a business running a number of diesel trucks, recommended Certified Power. They really were a God send! They worked with us honestly in a situation where some could have taken advantage, and patiently in dealing with previous mistakes of others. They consistently clarified those things that did AND didn't need to be addressed. And they took service above and beyond, going out of their way to work with us in our temporary (transient) status.We are so appreciative of the guys at Certified Power (including Brad, who we usually dealt with). They have been truly amazing.

  Kris Fahndrich
4 years ago
I recently had the crew at Certified hold my hand after a bad experience with a different shop. They were extremely responsive and wasted no time getting to the bottom of it. That meant a great deal to me considering the other shop had the rig for two weeks before getting back to me. I appreciate their patience in dealing with me during a stressful situation. If you are looking for a no nonsense, top tier, highly professional shop Certified has you covered.

  Mr Pibbles
5 years ago
These guys are awesome!I've read a lot of bad reviews on CPS, which most of them are old reviews. I have been taking my truck in the past few months to get work done and these guys were nothing short of curteos, friendly and professional. I've had a new turbo installed, exhaust and now shortly a new head gasket will be installed. Hopefully with a fire ring if they are able. In my experience with these guys, if they can't do the work they will tell you up front and /or refer you to someone else. After my experience with mechanics of all sorts the last 20 years, I feel these guys do a wonderful job. I don't know the last techs and/or owners, but I also wouldn't have gone to these guys if I read reviews first. Q&A with these guys and their knowledge is what got me started coming here beside the other customers I've ran into who referred me to them and are also very happy with their service. I hope this helps anyone else looking for a badass mechanic to do work on their vehicle. Forget the reviews from 2-6 years ago. We are in the now2012 Ram 2500 6.7L diesel 700 h.p

  Jake Wilson
3 years ago
Was treated very poorly by these guys. I was told to drop my vehicle off to get exhaust work done and that they would keep the vehicle in overnight and it would only take a couple of days to complete the job. I dropped it off on a Thursday and was told it would most likely be done Friday afternoon. I called on Friday around noon just to check how things were going and was told they were still working on it and trying to get parts. They said if anything they might still have it until Saturday morning. Well, the shop closes at 5:30 and I get a call at 5:15 telling me that it's not done and that I need to come pick it up. The rig is running open headers and isn't even registered yet...not very convenient for me. 15 minutes wasn't a whole lot of time to get down there but luckily I was close by. I was told when I walked in the shop that they didn't have all the parts and that I should just drop it off sometime next week. Huh? 6 hours ago you said it would probably be done Saturday morning. I went into the service area and talked to Bill the owner and he was immediately rude about the situation. He said, "We have 24-40 hours worth of work here. You can't just drop it off and show up the next day and expect it to be done. We don't have any room to keep it in here." Really? I didn't show up expecting to pick it up. I'm only here because you told me I had to come get it. By the way, you also said you'd keep it inside overnight. I spent 21 months on a frame-off resto-mod and didn't necessarily want to leave my unregistered vehicle sitting in a parking lot right off a busy street. Bill backed my vehicle out of the garage, left it running, and walked away. He then started pulling other customer's rigs in the shop to keep in overnight. By the way, it's been a week and they still haven't called me back. Luckily, I found a custom exhaust shop that did a great job on my vehicle for a great price and they finished it very quickly. I wouldn't recommend CPS to anyone now just because of this incident. Very poor customer service. Everything they told me they failed to carry through on.

  Jordan Sessums
5 years ago
I ve been going to CPS for a little under a year now since buying my first diesel. I have had a variety of work completed from this team from severe failures and major performance upgrades. These guys always provide thorough work and excellent communication. Highly recommend this shop. Only place I will trust to work on my truck.

  Carroll Hall
5 months ago
Zack and the crew at Certified Power Systems is an awesome team. They have come through for me each time I had vehicle issues. Definitely recommend them for auto repairs of both old and new vehicles.Service: Oil changeService: Oil change

  Jodi Y.
6 years ago
Fair and honest!! My SUV was having intermittent starting issues and had to be towed to the shop four times in as many weeks. I finally had it towed to Certified Power Systems where they quickly went to work on diagnosing the problem. They narrowed it down to an electrical issue, and when the first fix didn't work they went back to the drawing board and worked diligently until they figured it out. The first fix was spendy so I was pleasantly surprised to hear that they weren't going to charge me anything additional for the subsequent parts and labor required to finally resolve the issue. I guarantee that I came out ahead on this deal. Rick and his team were great to work with. Keep up the good work!!

  Michael Vickers
4 years ago
So my beloved 2005 F350 6.0 got sick with the 6.0 head gasket bug. I contacted Zack at CPS to see what was wrong. They looked over my truck and found that it had Blown both Headgaskets. I asked if they would take my warranty, they contacted them and said they could do the work. Zack told me what it would need and how long it would take, they could get started right way on it. Zack and Matt keep me informed thouth out the hole repair. Matt answered all my questions about the repairs that he was doing and took great care with my truck. Zack, Matt and Brad did a great job on my truck. It runs like it did when I first got her. She has all her power back. They have contacted me after all the repairs have been done to ensure my truck is running properly and to my expectations. They have taken the time to check with me. That is something that no other shop has ever done. They have me as a customer for life. They have great poeple that work for them.The biggest thing is that they are HONEST, Fare Prices and stand behind their work and truly care about their customers.Great thanks to all the poeple at CPS. But mostly thanks to Zack, Matt and Brad.

  Michael
2 years ago
Really friendly group, they were able to get my truck in the next day (minor repair). In at 0800 out at 1300. After loosing trust in the Ford dealer this will be my go to shop. Thanks guys!

  Steve Jepson
2 years ago
Replaced my EGR cooler, Y-pipe, and installed a box of goodies I dropped off. Blue Spring kit, oil cooler gaskets, stuff like that It was not until I did some work on the truck myself (new front crank seal, front engine cover gaskets, LPOP, new glow plugs and harnesses ) that I noticed what a good clean job they did, and all the extra little things they fixed up for me while they were in there. No short cuts any where. Everything they touched is better than it was when I brought it in.

  Brian Griffin
4 years ago
Certified Power Systems did an excellent job on making sure my truck ran just like it did before a 7-Eleven employee mistakenly put gas in. Zach did an excellent job communicating with me and explaining things as the repair proceeded if you want your truck repaired right take it to these guys. Just a tip when pulling into a fuel station in Oregon if you're not going to pump your own diesel which is legal make sure they are pumping diesel into your truck do not assume they are putting in the correct fuel

  Kool Kat King!
4 years ago
Our company and family has gone to cps for years and years! ALWAYS great service, quality work, as well as very honest and up front! They don t try to up sell or rip you off! They take care of you and treat you right the first time! Top notch company!!

  Ed Allen
8 years ago
We were traveling through Salem experiencing loss of power on our F250 diesel on a Saturday. CPS was not only open Saturday but got us right in and diagnosed the symptoms right away. Service manager Ken Wagner was very accommodating to our needs, but couldn't get the Ford part till Monday. Allowed us to park our RV trailer along the shop while we waited.Mechanic Dave got on replacing the part immediately on Monday morning, finishing on time. While the repair didn't fully solve the loss of power, CPS was quick to make the necessary computer update to get us back on the road Monday afternoon.

  Wayne Stanley
5 years ago
I have had a lot of upgrades for my 2002 Dodge Ram done at Certified Power Systems and I am very satisfied with all the work that has been done. I highly recommend them.

  Sheli Spees
7 years ago
These guys are great. Ken was so helpful and caring about my concerns. They went above and beyond in getting our Tahoe fixed, their price was fair and they got the job done right!!

  Scott Smith
8 years ago
Took my diesel truck in because the turbo stopped working. They told me the turbo was shot and blowing oil all over. Told me it would cost over $3,000 to replace the turbo. Took the truck for a second opinion. That shop said there was nothing wrong with the turbo, the only code it was throwing was for a sensor that made the turbo function properly. The wires were frayed causing the sensor to short out. This fix only cost $893. Truck/turbo run great now. I'll never go back to CPS again.

  Will Haver
4 years ago
This Is the best diesel shop I ve been to. They alway do what I ask and they always let me know if there s anything that needs attention on my truck, and I never feel over charged. I won t take my 6.0 anywhere else.Thanks guys for the constant great work!

  Forrest Cameron
5 years ago
We have been using Cert Power since you were recommended to me 3 years ago. There has been a little change in staff, but the service always has rated 5 stars. See you next time!

  Ken E. Meek (bitters)
3 years ago
My truck broke down in front of truck repair certified power systems shop they were able to fit me into their busy schedule, get the factory parts and replace my radiator and throttle body within a week. Labor cost seemed a little high but worth it to have my truck up and running.