Caliber Collision

4.6 (325)

  2475 Commercial St NE, Salem, OR 97301
  (503) 480-1159
  caliber.com
  Claimed

Auto body shop Auto bodywork mechanic Auto dent removal service Auto painting Auto repair shop Auto restoration service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jasmine Carlisle
a week ago
I took two of my cars here, and both were completed quickly and very well done. Great communication throughout, and fantastic customer service. Would highly recommend.

  Abigail Ledbetter
2 years ago
It took about 2 months, but they were great! We received texts from the company with updates keeping us in the loop. Once completed i got an itemized list of everything they did. My car is back and you cant even tell there was damage. Thank you!

  Carole Lockhart
3 months ago
Getting your car repaired close to the holidays is especial stressful. However I was very fortunate to find the Caliber Collision in Salem and Stephanie Sweet who made the experience seamless and stress-free!! 100% Customer Satisfaction!! Highly recommend this location!!

  Eric Vences
a month ago
As a business owner, I needed my vehicle as soon as possible Caliber Collision was on top of every detail kept me posted throughout the repairs, I highly recommend them if you are a business owner, seeking your vehicle to be repaired in considerable time and high quality craftsmanship.

  Stephanie Shambaugh
3 months ago
I hit a deer, and chose Calibur Collision through my insurance. My car got fixed much faster than expected and looks amazing. The staff were helpful and kind and I would definitely recommend them!

  Dawn Watson
2 months ago
A great experience friendly did a great job on my car informed me before with helpful info and finished up earlier and helped me get my car back home sooner. Awesome company.Thanks to all who helped me at Cabiber Collision. Dawn Watson

  Nicole Weiler
6 months ago
They were great, very friendly and helpful. They kept me up to date on how the repairs to my car were going and when I picked up my car they even helped me transfer my things from the rental to my car. Above and beyond service, totally satisfied. And my car looks beautiful!

  John Reed
2 months ago
Came in on the estimate, very friendly and pleasant, and they even were able to give me a ride home and then they had the car back two weeks early

  Nereida Brito
4 weeks ago
Super friendly, inviting, I got my car almost a whole week before the date given. I was kept informed every step of the way.

  Judith Widen
4 months ago
Our car was towed from Beaverton to Salem in order to expedite the replacement of the rear bumper. Brieanna did an exceptional job communicating the work progress each day. We are pleased with the final product

  K. Norton
2 months ago
I couldn't be happier with the work that was done on my car, they were fast and efficient and very friendly. Would recommend them to anyone.

  Melissa Classen
5 months ago
Exceptional customer service. Breanna was in contact with me the who time during the process. Friendly and eager to help. The work on my car is perfect! Looks like it was when I drove it off the car lot. Thanks Caliber !!

  John Bacon
2 months ago
The staff is top notch!!! They're very helpful and take care of everything from start to finish.Unfortunately, I can't say that about my insurance company...

  Kellie Norton
a month ago
Incredibly professional and my car looks great! Very friendly staff, HIGHLY recommend!

  Jennifer Dodge
3 months ago
Super nice and helpful. Want to do the best job they can. Always kept me up to date. Did a great job.

  Zack Zibrosky
5 months ago
I don t usually write reviews but even though I didn t buy anything Breannas customer service was amazing! She answered all my questions, was extremely knowledgeable and friendly, in the future if I ever need any body work done I will definitely be coming back here!!

  Amanda Velazquez
11 months ago
I am very satisfied with the work they did on my vehicle! It looks as good as new. I also love how friendly everyone was and how easy they made this process for me. Brian communicated with me throughout and even got done with the repairs sooner than expected. I will definitely recommend and will keep bringing my vehicles here for all repairs moving forward.Services: Painting, Body & Trim

  prad palan
4 years ago
It s taking for ever to get the car repaired. It has been over 2 months now which is extra cost for me for rental car . Left my car to get the dent in the side door repaired.Hope it s fixed to perfection for the amount of time taken to fix. Will update again based on job done.

  Nicole Vaughn
5 months ago
Brieanna was such a wonderful help! She kept me informed and was able to answer all my questions. Bonus: She was really kind!Service: Body & TrimService: Body & Trim

  serina chenette
6 months ago
I wrecked my car pretty bad and they fixed it up. It looks pretty much brand new when I got it back. They even went as far as cleaning the inside for me. Amazing work done.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Michael Jeanfreau
5 months ago
Insurance company recommended Caliber. They were friendly, communication during the work was great, and they did a great job on the repair.Service: Body & TrimService: Body & Trim

  Richard Giandana
5 months ago
The work was perfect, it was done quicker than I expected and the people interacted with, especially Brieanna and Stephanie, were terrific.Service: Body & TrimService: Body & Trim

  Nancy Neff
5 months ago
A.friend of mine brought her car there for repair. Her windshield washer was not working as they had not connected it's motor and then zip-tied the tube that connects it to the engineService: Body & TrimService: Body & Trim

  Elizabeth Gorski
5 months ago
All of these pics show the areas affected and fixed.

  Lisa Lloyd
7 months ago
Very satisfied. Dropped my car off on a Thursday and had it back the following Wednesday afternoon. A week earlier than they said it'd be ready.

  Natasha
11 months ago
Great service! Stayed in constant communication with updates and repaired my vehicle quickly despite having to order multiple parts. Have been here twice now and both times had a great experience.Services: Painting, Body & TrimServices: Painting, Body & Trim

  John Vaughn
a year ago
I had to have my rear door fixed after I was backed into by another car. Caliber did a fantastic job replacing the door and blending the paint to match! They were fast, efficient, professional, and kept me informed during the whole process! Thank you Jess and Joe!Service: Body & TrimService: Body & Trim

  Y K
4 months ago
Roman provided my family with great customer service. Was very helpful and professional.

  Sawil Galindo
2 years ago
Amazing! Booking was easy and painless. These guys are accommodating and were willing to listen to all my concerns without feeling rushed. Caliber went out of their way to take care of a disagreement I had with the rental car company.I am very happy with the repair. The work looks to be very thorough. We received the car back clean and tidy. Quality starts at management, whether its the work preformed or the customer care. I now know where to take and recommend any collision and body work.Thank you very much for making this a great experience!Services: Painting, Body & Trim

  Lindsay Brown
2 years ago
They do very good work here and make sure to keep you informed as to the progress of your vehicle repairs. I'll be honest in saying that I didn't really do much comparison shopping. My husband had a bad experience at a different location so I made sure not to choose the same one he did. They were all very friendly and sent me text messages everytime there was an update on a part or shipping schedule. It took a long time for all of the parts to arrive which is understandable. My car went in early November and I got it back in perfect condition as well as detailed at the beginning of this month, March. They assisted in covering costs of our rental vehicle outside if what our insurance would as well. I got a sense of pride the first time I walked into the office and the lady's were very welcoming. That is what you want from a mechanic and I'm glad that they take pride in their work,.. and so is my Subaru!!

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday Closed
Sunday Closed

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