Black Diamond Auto Spa and Tinting

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Orv Pickett
a week ago
Took my 911 in to get rid of the winter dirt. My car was pretty bad with swirls and de-ice residue. They did paint corrections and ceramic coating. My car turned out great! As good as when I bought years ago. Well worth the money!

  Ashley Valencia
8 months ago
I called and they got me in the next day! This may not always be the case,.. but thought i d share my experience. Fast, efficient and well done! Good customer service, and I love the finished project. Very affordable and I will be back for the windshield!Service: Privacy window filmsService: Privacy window films

  Jon Lee
3 months ago
Just picked up my car from being detailed. Carlos and his team did a wonderful job. I highly recommend checking them out.I am looking forward to getting my car windows tinted by them. If you haven't ever seen ceramic tint, you need to stop by and look at their demo. It uses a heat lamp to represent the sun and you can feel the difference for yourself.

  Roger Staples
5 months ago
Love the results from Black Diamond! I got DuraSlic ceramic coating and window tinting all the way around. The red paint simply pops! Excellent customer service--professional, friendly, and informative. Thank you, Carlos!Services: Sun control window tinting, Heat control window films, Paint protectionServices: Sun control window tinting, Heat control window films, Paint protection

  Kelli Burnham
a week ago
My experience at black Diamond detailing in Salem oregon was very good they did a great job tinting my windows on our new Acura rdx. I would strongly recommend them for all your detailing, work.

  Jodi Charles
4 months ago
Just Wow! Great customer service, quality work in a timely manner. Best price in town. We are so happy with how our son s car turned out. We will definitely be doing business with Black Diamond again.

  Sabrina Jane
9 months ago
I recommended! They were nice and got my car done pretty quickly today. So far no issues! Will likely go back for my windshieldService: Sun control window tintingService: Sun control window tinting

  Damon Jennings
a year ago
This is THE PLACE TO GO for window tint and auto detail. Hands down best customer service and exceeds expectations! Great job! Thank you Black Diamond Auto Spa. You all ROCK!!!Damon in Salem, OregonService: Vehicle window tintingService: Vehicle window tinting

  ECQ
3 months ago
Very unprofessional. I called to get a quote to tint my headlights, taillights, fog lights and vinyl wrap the front and rear bumper. the quote I got was great. So I made an appointment for my husband to drop it off Friday morning. Friday morning...my husband tells me when he dropped it off the office manager was obviously upset about the quote that was given to us...but proceeded to take the keys and said it would be done by the end of the day. Fast forward..hubby picks it up at 5. NOTHINGS BEEN DONE. Says the tech hurt himself and had to leave. ok. Made an appointment for the following Friday. Friday morning....shop calls....they can't do it today....makes another appointment for the NEXT friday. Fast forward...hubby drops it off friday morning....comes back at 4pm...its not done, they're still working on it. 1.5 hrs later...he finally says...i don't care if you're done, I need to leave. So they pull out the car....ALL that was done was they tinted the headlights and the fog lights. NOT the taillights, NOT the bumpers and to top it all off it looked HORRIBLE!! Bubbles...wrinkles...lifting...uneven cuts! Anyway...so...I try to get ahold of them...doors locked, the phone number just rings and rings and rings....there was a car out front with the window busted out. My husband told me when we was there the "shop" had a bunch of gym equipment and music equipment in it...just randomly? All around sketchy. I do not recommend AT ALL.

  Teresa Barbo
6 months ago
Best job! I recently had 2 car window tinting done. Excellent job, fast and very professional service. Best price too. Jason and his team are awesome and do a great job. You won't be sorry! Thank you guys and gals!

  Noah Buck
a year ago
The staff at black diamond is great. I got my windows tinted there. Not only did they do an amazing job on the windows but while they worked they let me watch and explained how the process worked. Enjoyed it so much that is the only place I will go now. 10/10 do recommend

  Walt Opiola
2 years ago
The staff at black diamond is absolutely amazing! I got my Dodge Challenger in and had the windows tinted, they got me in ahead of schedule and got me done before they said they would. They did a perfect quality tent job, and we re super friendly all the way. I will be bringing my wife s SUV in to get the windows tinted as well, I would never go to another tint shop!Service: Vehicle window tinting

  James Felgar
7 months ago
I had my passenger roll up windows tinted with ceramic tint. Quick and easy, looks great! Also had a mini detail done and was blown away with how well the interior came out.

  Elsilencioso Mendoza
a year ago
Black diamond , I went to get my car window tinted and the did awesome job , love it , I definitely recommend, thanks black diamond

  Tim Shady541
2 months ago
Then did a fantastic job on my ride most definitely coming back again well worth it

  Marcy L
4 years ago
We recently moved from Cali and were looking for a quality car wash. We got the Mini Detail package and it was fantastic! They fit me in, even when there was a car show going on at the fairgrounds and most of the shop was gone. They had just finished a tint job that looked gorgeous! I wish I remembered the guy's name that did our car, he was great and super knowledgeable when I asked about the other services they offered. Everyone was friendly and my Charger was sparkling clean inside and out. My husband was impressed when I came home. We will definitely be back for window tinting and a clay bar treatment.

  Jay Johnson
2 years ago
This was a worst experience I've ever had. These guys are not professional at all they will argue and yell and lie about the service that they provide they had my car for 5 days and still are not able to complete it they did a terrible job and when I brought the car back to them they argued with me and told me that when it left their shop it was in perfect condition. It was obvious that they had made a terrible mistake with the job that they did on the window tint I tried to work with them the best I could but they couldn't even find a date to do the repairs on the original tent job. Do not work with these people this is the worst business in Salem to not go hereServices: Heat control window films, Paint protection, Vehicle window tinting

  Scott schaeffer
3 years ago
DONT USE THEM!!! I had a quick return call when I was looking for a quote and they gave me a great price. They were even going to pick up and deliver my truck for me for a fee. I made an appointment for the next week and they were to pick up at 9 . I finally called at 945 after they hadnt showed and talked to a lady who said her installer usually shows up at 10 and then they would come get my truck.Still hadn't showed by 1045 so I called back and talked to somebody else who said the installer was missing and so they had somebody coming in and they would make my truck a priority and he was sending somebody right away.I get called 15 min later and was told they would be unable to accommodate me that day and they apologized and offered to waive the pickup delivery fee if I rescheduled for the next week. I was hesitant but decided to go ahead.so fast forward to today which they were to pick up my truck again at 9 ....I called the day before and was assured they would be there........its now 1030 no call , no show, no answer to my calls (over 10 of them) .However they now pick up and hang up on the 3rd or 4th ring instead of letting it ring and ring. i can't even get ahold of them to tell them they will never get my business and I will let people know how unprofessional they are.I never write reviews so for me to write one shows how disgusted I am with this place.Service: Vehicle window tinting

  Victoria
2 years ago
Took the day off cause I had this appointment for weeks to get my windows tinted. Showed up even 30 min early to drop off my car and find other transportation till it was finished. My car is push to start and I forgot to leave my key. I didn t notice and 3 1/2 hours into the appointment I called and left voicemail to see when my car would be done. Another hour later I get a call that I forgot to left my key and they ve been trying to get ahold of me Lies.. I had my phone on me the whole day waiting for the call. He said other cars showed up after u so we re gonna have to reschedule. he could ve called me right after I left to tell me he didn t have my keys but waited from 9:30-2:30.. So frustrated & I hate being lied to.

  Kristina Montoya
3 years ago
We have had so many vehicles over the last 5-7 years and almost every single one we have taken and had our tint done here. They do an Awesome job, they can take a while to get it done... hours not days - but the job is done RIGHT the first time. Will continue to bring all my vehicles here. They listen to what you as the customer wants

  Michael
4 years ago
Just had the car tinted but I figure I'd leave a review for the customer service side and update later on how the tint is holding up. I called several places in town before black diamond (I googled window tint and went down the list). This was the first place to actually ask me what i was looking for before giving me a price. In person it was equally as pleasant, all the staff was very friendly and inviting. If your in the market for tinted windows give these guys a call first.

  Jessi Shugar
2 years ago
They did a fantastic job detailing my corolla hatchback. There was TONS of dog hair in the seats and they got it ALL out. Yay! Very fair pricing too. The owner is a chill dude. Will be back.

  sara martin
a year ago
Never book with them they lack integrity!!!!! WAS going to use this business!!! I scheduled an appointment two weeks in advance as I live 2hrs away from them. Not only was I not called about the cancellation for the appointment, they didn't even reschedule me for another appointment. Won't be using a company that can't keep a schedule for a person who has to travel a distance. Terrible

  Diana Mendoza
4 years ago
Amazing customer service, the staff is super friendly and nice. Their job is incredible too, I was very satisfied and impressed with the results. I would definitely recommend this place to show your car some love.Way to go Black Diamond!

  CGomez
2 years ago
Had an appointment for 4:30 pm today for window tinting, when I checked in the front desk staff said we don t do window tinting at 4:30 . They did not want to do the service because it takes 6 hours to do . We have a txt reminder that they sent the day before and they still would not preform the service. As a business owner, I would have accepted the apt especially after they sent the txt reminder. We had to take time off to come drop off the car. I would definitely not recommend getting tinting done here.

  Clinton Etzel
4 years ago
These guys did a great job on my window tint!! The car looks hella sharp and customer service the owner gave was over the top. I will definitely return with more work for them in the future.

  Riley Zwicker
3 years ago
Great people and service at an affordable price. I will be going back to get my front, side windows tinted as well! Highly recommended to anyone in the area that wants to get a sick tint and save a buck compared to the other guys.

  EL Choles
4 years ago
Very very bad service and job. Went back in and spoke to the "owner" he agreed back window was a bad job, said he would call to set up a redo job for only back window never heard back. At the beginning when windows were getting tinted and paid for worker said lifetime warranty and when we went back in they changed it to 5 year warranty. There are light dots on some of the windows, and the owner said I am not going to fix that becauase no one is going to do a perfect job, you will always find something because we cannot control the air, so he will not fix any window except the back window. But I have never heard back from him.

  Ben Reddaway
2 years ago
Great job, accurate quote, professional customer service, explained difference between smoked glass vs ceramic heat rejecting film.Very pleased, we'll be bringing our cars back here

  Jeremy Paxo
4 years ago
Do not take your car here.I took my Subaru in to get an estimate for a scratch repair. I was quoted a price for the repair of one panel but then he claimed that he would need take off the rest of the existing finishing and treat the rest of the car to get a uniform look - he was unable to provide an estimate for that. I also clearly told him that I wasn't interested in this and seemed to be insistent on it. He looked around my car and kept saying "oh man, oh man" is what was almost certainly seemed like a faux show of concern. It's the oldest trick in the book - 1) make the customer feel like the problem is much worse than it actually is 2) charge them for work they don't want done. Unfortunately for him, I wasn't born yesterday Even for the initial estimate for one panel, I was NOT given the written estimate with a breakdown of costs unlike the other FOUR places I visited. This was another major red flag for me. Also, the other four places were pretty consistent with cost and work to be performed. Black Diamond's estimate was WAY off - far too low compared to the others. I have no doubt that the lack of a written estimate would give him an excuse to charge more and perform work I don't need. I work in engineering and it is INCREDIBLY POOR FORM to not provide a written estimate, a scope of work and work item list to the client - no one wants to see surprise cost increases later down the line.I went to a different place and they repaired my vehicle for well below their own estimate and did an excellent respray and blend (almost close to perfection).I also didn't like him calling me "bro". I'm not your "bro" nor am I your friend. Trying to be overtly friendly with people is a great way to raise their suspicions. If you want your car repaired, go somewhere else. The only redeeming feature was that this guy was available on a Sunday.