Action Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alan deMeurers
2 years ago
This shop is fantastic! They came in with an estimate under their competition (in some cases the estimate was less than half!) and they got me on their calendar right away. The car was ready a day before it was promised, was washed, and looked like new. The workmanship is highly professional. On top of all that, the owners allowed me to drop-off and pick-up after their normal business hours. This hard-working family has been serving Salem for decades. I could not recommend them more!Service: Painting

  Kyle Gray
a year ago
Joey is a great owner. He will do whatever it takes to make it right with the customer even if it involves him working later than normal or painting some things for free. His paint work is 2nd to none! Give him a call if you need something matched and see what he can do for you.

  Nancy Polley
6 years ago
This place is outstanding! The owners, Rick and Tanna are very caring and compassionate people. They are very understanding and will work with you and your budget. I had a sunroof leaking problem and Kyle went above and beyond to fix it. These guys are awesome. The work they do is definitely quality work. I would and have highly recommended them to people

  Queen Graham
3 years ago
Absolutely LOVE this shop and everyone who contributes to the business. Honest, reputable, reliable, efficient. I have taken my vehicle to action Auto body on two separate occasions and I have never been let down. I will continue to bring my business (which of course I hope I don't ever have to do again lol) and I will absolutely recommend Action Auto Body. THANK YOU!!!

  Nancy Almand
5 years ago
Professional, friendly and quick. The door lock had stopped working. They took a look at in case it was something minor at no charge. They ordered the part, which came in quickly and then they installed it at a reasonable price. Unlike the dealer who wanted to charge $120 just to "diagnose", what was a straightforward situation, and who knows what additional mark up. They are all very friendly with a sweet dog to boot.

  Dianne Mcgill
6 years ago
This is a FANTASTIC auto body shop! I backed into something and tore the bumper off my car plus dented the sides. They were so professional, courteous and nice to work with. They bent over backwards to help me and their work is impeccable. I'm so delighted to give them high marks and even happier that I found them. I'll never go anywhere else again. Thanks, guys. GREAT JOB!

  Jess Armas
6 years ago
JESS AND MONA ARMASWe write very few reviews for businesses we use. We had an older car we tried to keep in good shape. The body was in sound condition, but we needed a quality paint job. And did we get it! It's as good or better than when it was new. More importantly, this is a family-based business with each member eager to give prime services. The father doesn't tolerate anything but the best and the sons have adopted that attitude. We really benefited from their close attention to detail and beyond. The mother efficiently and cordially ensured our needs were met. If you want quality workmanship check out Action Auto Body.

  Heide Lisiecki
a year ago
Joey went out of his way to help me with 2 vehicles. I had no appointment and he still took the time to help me which saved me a ton of money! I will only do business with them! Thank you Joey.Service: Body & TrimService: Body & Trim

  Rosena Simon
6 years ago
I rear ended a nice older lady and messed up my 1999 Honda Odyssey. This wasn't the first time the Odyssey was damaged in an accident here in Salem. In 2008 my husband was in an accident which also caused front end damage. The insurance company we had at the time didn't give us a choice of where to get repairs done; so the shop in West Salem the van was towed to was the only choice. But the air bag replacement was faulty and had to be replaced soon after the work was finish. Someone even put a for sale sign in the back cabin space as if the collision shop had permission to sell our van.Now I would like to tell you, Action Auto Body lives up to their name. They are professional and trustworthy. They said they would be done with the repairs in the time frame they gave us. They also serviced our air conditioner which they didn't have to do. The front bumper looks better than it has since we bought our van fifteen years ago.

  R P
10 months ago
Had them paint a part, shade did not match rest of car.Also they left some dents without calling and asking if i wanted them taken care of.Signs of a dirty booth as well because finish was not smooth, but bumpy.Very rude to me throughout the process called me names belittling me.Made me promises then backed out of them.Worst customer experience Ive ever had.Use them at your own risk.Service: Painting

  Val Cooper
7 months ago
Great people with a heart for true customer service. In addition to that, they do good work!

  Eric Fuller
4 years ago
Just got my 89 Toyot Cressida back from having a complete paint job. It looks like it justy came off the showroom floor. I am completely impressed with quality of their work. Would not hesitate to take another vehicle to lthem.Eric F

  Justin Long
3 years ago
Everyone there was absolutely incredible, they dealt with my insurance company for me. And got my truck back to me much quicker than I asked....The quality of work was absolutely incredible....I will definitely be using them again in the future

  Krystal Day
4 years ago
I submitted 2 requests for a quote through their website, waited 4 days for a reply, then gave up and just stopped by the shop to get an estimate for repairs after an accident. Guy working wasnt happy to be interrupted but he took pics and told me his mother would get back to me with a quote but I never heard back.

  kyle fletcher
6 years ago
Horrible experience with Action Autobody. I had a tree branch hit the front of my car and unfortunately left small dents in my hood and right fender. I took my car to Action to get it repaired. When it was done, the car looked horrible. Their were multiple runs in the paint, did not get all the dents out, did not remove trim and other parts before spraying the paint, consequently now their is overspray on multiple areas of the car. Do not Recommend. Go somewhere else and save the headache.

  Carol Davidson
a year ago
We couldn't have been more happy with their service. We wouldn't hesitate to use them again and 100% recommend them for body work.Service: Body & TrimService: Body & Trim

  jeremy godlove
10 years ago
Great people, good vibes and the work they do is top of the line. They didn't try and hose me for money like most of the shops do. I'm recommending this shop to all my friends and family, TWO thumbs up guys!! I really appreciate it. :)

  Jim McKee
11 years ago
Great work. Speedy process. Great prices. Made my 2004 Hyundai look better than new. Highly recommend!

  Thomas Bates
4 years ago
Very nice people, Excellent work, and Fair prices. I will definitely be using Action for all of my auto body work!

  Marcy Hendricks
2 years ago
Very personable great customer service. Kept me updated on what was going on with my car throughout the process

  Michael ODonnell
6 years ago
Went ahead and got my car painted there they did a really good job on the prep and also on the paint the car car looks good I would recommend the shop to anybody thank you

  AJ
9 months ago
Great place to bring your car good job

  Ken Jenkins
4 years ago
Easy to work with and reasonably priced. They were recommended to me. Thank you Tanna.

  Alan Freeman
10 months ago
Great people, my 66 looks awesome

  Michael Jones
a year ago
The best body shop in the business. Family owned and operated. 25 + yearsexperience.

  Robert Lent
5 years ago
Amazing shop that goes above and beyond my expectations to make sure it s done right!

  Allen Santos
6 years ago
Fix my bumper and upgaded my grill. Quality work & Quality prices. We need more places like this.

  ron bleakney
4 years ago
Very Nice job!! Thank you, made my wife's day.

  James Wood
3 years ago
Great people who will do the job right!

  Marjorie Van Anda
2 years ago
So helpful. Ready when you are. Greatest.