Transtar Industries

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Burke
5 months ago
It took a lot of work to get my return money on the core for a transmission I had ordered for a customer. The process of core returns is a bit confusing and takes too long for the pickup and refund to be processed. Also, after receiving the refund from the core they then charged my debit card $220 which they could not explain why. I did not authorize that purchase charge!! It was fixed the next day after calling them but with no explanation or apology. Lacking accountabilty with these big mistakes. If I would've gotten a call from management with an explanation about the unauthorized charge I prob would've let it go and not wrote a bad review.

  sara
5 months ago
They do not respond to picking up your core after receiving a transmission. They also charged us more than the quote we were given but have not received the refund that they promised us along with the core money. I have sent 4 emails and a voicemail and have gotten one response from a suspicious marked e-mail. Lacking customer service and it's very disappointing!

  chris
3 months ago
Very knowledgeable people on transmissions and always have what we need at the shop

  Mike llc
8 years ago
By far the worst company to deal with, just be patient give them time to process the information and just maybe the'll sell you a transmission but don't count on it, they've been giving me the runaround for few months now so good luck.a simple sale is a very complex process here, they come out inspect your shop, even with proof of the business they still aren't satisfied, and make a meeting to decide if you deserve to buy.

  J M
3 years ago
Josh helped me locate my parts and had exceptional knowledge of the parts and problems I was dealing with. I called many places including the dealerships for help finding parts for my Toyota Matrix manual transmission rebuild and all were useless. Glad you guys are around.

  Joseph Caplette
6 years ago
My grandfather Gary Bristol has been doing business with this company for a long time ,has a great business relationship and reliable service thanks to Pat Dinkle for rebuild kits and whatever else you need ,including tcase parts. Thanks you guys your awsome

  kainoa pang
10 years ago
Great customer service, I was extremely pleased they helped find the parts I needed and for the parts they did not have they referred me to a couple different places and its a very clean and professional workplace

  Austyn Tarrant
6 years ago
They where all cool people to be around.And didn't make us to fast to slow and we always the hole time where doing something and it wasn't to bad Good vibes.

  Bill Combs
5 years ago
A small transmission rebuild and transmission parts company.That is down sizing in Oregon.Loaded my on time and quickly.

  Town Center Automotive
a year ago
Great parts and knows how to find the right transmission parts.

  Jesus Martinez
6 years ago
My experience and not place no very good they make you wait there for a long time and they don't splain you right I never go back again

  Juan Sanchez
2 years ago
Great guys.... They always have a lot of impatience

  josh gwynn
4 years ago
Cant get a functional transmission EVER! THIS Time they forgot the o ring on the valve body..

  P PUMP 24 VALVE
2 years ago
They do not answer their phone! Leaving a message does no good either.

  Ryan Sullivan
3 years ago
Really nice people & really know their products!

  Shane Luey
4 years ago
Excellent service, Excellent knowledgeable staff

  Jack Cox
6 years ago
Great place for parts

  Becky Cox
7 years ago
Really bad customer relations

  EALauto Lopez
a year ago
ExcellentExcelente

  Fernando Miranda
6 years ago
Excellent service!!Excelent service!!