Transmission Exchange Co

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Larry Collins
2 months ago
We had them build us a NV5600 manual transmission that had a $1600 core charge. They knew that we were reselling this to a customer through our business and never warned that there could be a possibility that we would not receive full core credit, so when they dinged us $475 for "wallowed out dowel pin holes" it was a bit of a surprise. That took $475 right off of our bottom line. Perhaps you should do a better job of explaining this up front. We repair wallowed out bell housing holes regularly and should not have had to pay extra. Clearly they aren't worried about maintaining repeat customers.

  Kim Costello
5 months ago
I love this place knowledgeable helpful friendly staff I had my own auto repair shop for many years and we sent our transmissions here for rebuilds and also bought our parts for our own transmission work.

  Retrobrid 2
9 months ago
5 stars isn't enough ,, they saved me 1750.oo plus opened the path to complete my double drive zero steering twin engine untethered amusement ride.. let the spinout machine have life

  Racers Division
6 years ago
Transmission Exchange has been awesome to work with and have also been a great source for parts as well as knowledge. Danny and Scott will help you find whatever kit, converter or part you may need for your transmission!

  Frank Semonious
6 years ago
There's a reason they have been in business for so long. Great staff, Great prices. Bonus points for having a framed picture of their 1965 Chevy delivery van.

  Travis Herseim
a year ago
Had the parts I needed at a fair price. Also gave me advice in regards to work on my transmission.Good people that I will be ordering from in the future.

  denise arciero
7 months ago
Dan is very nice and is working very hard to take care of us. He is an honorable man that stands by his work.

  Adrian R
a year ago
Expertise, customer service, friendly staff. What more could you want from a transmission shop? I was lucky to find this local gem of a business through Google when another transmission shop did me dirty. Not only did these guys have what I needed in stock, it was professionally packaged and ready to be picked up in will call a few hours after ordering. The sale came with expert advise and tips as well as a free C clip these guys managed to find me after I managed to lose one in the shop during removal. That extra mile of service makes all the difference. I will be using this shop for all my transmission needs from now on!

  Damon White
a year ago
Came in to buy a rebuild kit for my nwc t-5 transmission, this is a good ol fashioned shop, like the ones your dad bought parts from, the guys are super knowledgeable and friendly I called close to closing and the conversation carried over closing time, he basically begged me to stay on the line to find the correct part, great service.Service: TransmissionService: Transmission

  Richard Moseley
a year ago
I called and even though they were extremely busy I was never rushed off the phone and All of my questions were answered. I felt bad after the call keeping the man away from his work even though I helped me tremendously! That's only their customer service so I absolutely will be a customer for life.

  Mike Y
a year ago
This is a tire shop not a transmission shop. Don't be fooled. This business is not trained in doing transmission work please be aware! They have strictly done tires and tested waters doing transmissions and failed. There has been multiple incidents where other customers came banging on the door and angry after they came to do work here after their cars still have issues.

  Hason Markel
3 years ago
They can be some of the best people on earth. One of the guys there behind the counter is the best he will answer any questions you have and not get short tempered with you. There's another guy he's not very nice but if you'll be quick with him you wouldn't notice.

  Andrew Drabo
5 years ago
Stay away! junk product, junk customer service, and even worse warranty!First time around didn t have correct mounting hardware, second time it didn t even work, legit zero miles on it, sent back, built a new one, reinstalled again! Then got hosed another $500 on labor via crappy warranty that covered less than half the cost of labor to swap out the broken unit.Vehicle was down months.....Terrible turn around time, very unorganized.....Top it off went with the heavy duty unit and at the end of the day the shop was not impressed at all with the qualityLook else where or have yours rebuilt!I consider myself completely wasted well over 3 grand

  Jim DeMarco
a year ago
Excellent work at a very fair price. The only negative is they are so busy, turn around time is slow. But still highly recommended.

  Michael Sibert
3 years ago
Friendly staff answered all my questions. I was looking for a bearing for my 99 Ranger 5 speed transmission. No one else in town (Portland) had it in stock. These guys had it on the shelf. In and out in less than 5 minutes. They sell parts, whole transmissions, and service manuals. The only hard part is getting there if you don't like driving in the city.

  My Google
4 years ago
ITS A SCAM DONT ORDER. HE WILL NEVER SEND THE TRANSMISSION! They when you cancel he charges you a restock fee. What he said on the phone is different then he uses his return policy to rip you off. Then he send you back bad checks as refunds. Do a search, do make the same mistake I did!

  Ky Crowe
7 years ago
The complete transmission, although only a few weeks old, seems to be working well. The people that run this place are unorganized and the communication among departments here is analogous to that of a zoo ran by monkeys.I was told to call Thursday to verify if I could drive seven hours to go pick up my transmission (I was taking my core transmission back and a new rebuild kit that I didn't end up using)the next day on Friday. I called 20-minutes before they closed on Thursday and they told me that they would dyno the new transmission in the a.m. (Friday) and that it would be ready to pick-up by afternoon. Getting this transmission in my work truck was imperative. I showed up Friday evening to pick up my new transmission and drop-off my core and parts kit. The transmission was not ready for pick-up, even though they told me it would be. I drove 7 hours up there for no reason. They told me that they would kick me down an additional $100 for my troubles on top of my reimbursement for the parts kit.A few days later another monkey, via email, told me that I couldn't claim that additional $100 and then quit responding to my emails.This is the price you pay for dealing with uneducated professionals who don't stick by their word.I am bummed out I have to deal with this company if in the event this transmission needs warranty replacement/repairs.It's worth shopping elsewhere if customer service and someone's word to you is important.

  Miguel Castillo
3 years ago
I bought from them one 4L60E with heavy duty add ons for my 1998 chevy tahoe, it's now 40000+ km and its running in excellent conditions. they make a great work, excellent quotes. Highly recommended.I am reading this review today oct 2020, transmission still running perfectly, more than 90000km

  Matt Moore
5 years ago
I do not recommend this company! 1st transmission slipped badly in reverse. 2nd transmission slips in overdrive. There credit for removal of the faulty product falls hundreds of dollars short of the actual costs. They claim to test all their transmissions and offer a great product however this is not the case. Their product is substandard, their warranty & service are very poor! They do not take care of the customer....

  Matt Sarkinen
6 months ago
Great job on the trans overhaul, would use them again.

  Diana Renison
4 years ago
First of all,I bought the dodge dakota , not knowing that the trans was bad. I went to my local transmission shop here in olympia, and they quoted 4 thousand for a rebuilt transmission. I called around a little and then went on to the internet and found these guys, in Portland with 50 years of history and they quoted 1850. For the same build and 2 years better on the guarantee. Since the truck is only a 3 thousand dollar truck, I was just trying to keep it in perspective. I have had it in and driving it for a month now, and it feels good.

  bob brennan
3 years ago
Transmission Exchange Co did an outstanding job on a difficult to build and find BMW transmission. It works well in a track application which is perhaps the most harsh environment for a transmission at a fraction of the cost of a race built one. They were timely and customer oriented, I appreciate them!Service: TransmissionService: Transmission

  Brian Wiggs
7 years ago
We buy all our reman transmissions from Transmission Exchange for our repair shop. 4 years and we've never had a problem. Great company, great staff. Highly recommend them! 3G's Automotive

  Larry Mortimer
2 years ago
Great place... Bad info... Did not tell us my have to use different Flex plate ... Put together then almost installed before we found out... Lots of Time Lost.

  Shawn Dove
7 years ago
I purchased a 46re heavy duty transmission from them for my 2000 dodge ram 1500. Its shift amazing and has the power to hold up to my lead foot. I will reccommend this company to anyone who needs transmission work done. Alot better than aamco. And Dan that works there is always ahead of schedule on getting ur transmission done

  Rachel Cooper
4 years ago
Bad customer service. Gave a time frame and it was a week later. Was missing a piece. Everytime we called for a update we got a different story and time frame. Ended up costing us more money than it was worth. Will never use again.

  Gregory M Hodes
4 years ago
WARNING - FALSE REVIEWS! there is someone selling transmissions on Craig's List using the transmission exchange name. This person rips off people badly!! TRANSMISSION EXCHANGE CO. does not sell on Craig's List. If you are not sure check the website or Google listing for the correct phone number and email! BEWARE OF FALSE REVIEWS

  Karl A
11 years ago
I would recommend this repair facility to anyone that needs transmission repair work done. I had previously taken my 1969 Ford F250 into an AAMCO repair facility (181st and Division) to have my transmission gone through, inspected, repaired as needed, and resealed. I thought I had a full rebuild performed after paying $1500. LONG story short they only did a reseal and in the process, AAMCO left out a component and did not sheave the main shaft correctly thereby causing failure of my transmission after about 800 miles of use. AAMCO refused to take responsibility to repair, so I took it upon myself to pull the transmission from the truck and bring it to Transmission Exchange for a full rebuild. These guys do QUALITY work. I had my transmission back in 3 days, and it works amazing. They were even kind enough to put together a list of why my transmission failed, essentially giving me what I will need to pursue retribution from the AAMCO repair facility. The unfortunate part about the auto repair business is groups like the AAMCO I worked with give the industry a bad name. Thankfully business s like Transmission exchange are the kind that you would go back to over and over again due to their professional, quality, good customer service repairs. Thanks Transmission Exchange!!

  Robert Levy
a year ago
I've been using them for years great place to get transmission parts

  Scott Dickinson
a month ago
Knowledgeable and helpful staff!