Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jenelle Lyman
4 weeks ago
Great customer service. They contacted me with a diagnosis in the morning and answered questions in a clear and professional way. Able to repair my car and have it back that afternoon. Up front and fair pricing. I will be back and highly recommend!
Mo Jo
a month ago
I have been a customer for over 2 decades. I believe PDX Automotive strives to provide the best service and repair for my vehicles while exhibiting the utmost integrity and word of honor. For example, they have serviced and maintained my 1999 vehicle for 25 years and it shows some wear and tear and still going strong. I implicitly trust John (owner), Todd (manager) and the rest of the crew at PDX Automotive to do right in the best interest of myself and the vehicles I have invested my hard earned money in, and bring to place into their capable hands.
Tiffany Moudy
a month ago
John and Todd at pdx automotive have been my go to since I moved to the area.They are always so nice, and willing to work with me. As a woman who doesn t know much about cars, I could easily get taken advantage of, but I feel like they are totally honest with me and fair with their prices.I always appreciate that I can call them with a problem and they will give me an estimated cost. To be fair I never hold them to this price because they won t know until they get the car looked at, but i so appreciate the estimate. Thank with guys! Today I dealt with John and he got my battery changed and an oil change. I m so grateful.
Gabrielle gaines-liwaru
2 months ago
PDX Automotive has proven to be an efficiently reliable mechanic for our vehicles needs, with good business integrity that doesn t push for any additional expensive work that doesn t need to be done. They seem knowledgeable and thorough, and they keep the vehicles safe on their lot. We ve appreciated Todd s helpfulness and flexibility with getting us in and out for good service!
Jason Miller
a month ago
great service and communication. new to the shop and these guys got me in the next day. installed a bad part but replaced it the next week like they said they would. I appreciate the honesty and quick turnaround. I will be back and I will recommend it to friends.
ines beron
a month ago
I have been taking my car and van to PDX Automotive for the last 8 years with the maximun satisfaction. Excellent job, reasonable charges. Good customer service.
L. T.
2 months ago
Brought my truck in for front brake pads and to fix a single brake line and was told around $200.00, 4 days later my truck was ready and my bill was almost $1900.00. They did work I didn't authorize and didn't replace my front brake pads. $1900.00 for 3 brake lines and rear brake shoes, they marked up parts over 300%. Each brake line was around 26.00 and brake shoes were under 50.00. These guys are scammers and I wouldn't recommend them to anybody and they don't overlap labor. After I took my truck to another shop and they gave me a bid of just under 900.00 to replace all 11 brake lines, brake pads and brake shoes. Do not take your car to these scammers!
Alexis Galindo
5 months ago
I ve been going here for a year and a half now w my 09 Toyota Corolla. The work has always been thorough, done in a timely matter and the customer service has always been great. If you re looking for a trustworthy auto repair shop, this is it!
Hannah Stiffler
5 months ago
They were great. Even though they said they were booked up for a couple of weeks, they were able to squeeze me in between appointments and got my car back to me the next day. Prices seem comparable to other mechanics in Portland so I didn't feel overcharged. I'll definitely be coming back.
Julie Hall
a week ago
PDX Automotive is great! They repaired my car very quickly and the price is always reasonable.
William Bray
a month ago
Great honest mechanic. Todd and John are fantastic. We use this place for work vehicles and personal vehicles. They are not selling you things you don't need!
Lynn Bradach
6 months ago
This was my 1st visit and I don't think it will be my last. The customer service was excellent. Took my car in for an oil change and check over for long road trip. They call to inform me a couple of minor items needed to be taken care of and received my authorization. The price was less then quoted and all seems to be great! Very happy with the whole experience!Services: Air & cabin filter replacement, Oil change
robert atwood
2 months ago
The guys were really fast and affordable. I'll be going back!Just took my second vehicle here for a laundry list of problems. All taken care of quickly and very well done.Thank you guys!
Natalie Reilly
7 months ago
They are awesome! I had an appointment on Thursday, they said bring it in sooner and they might get to it earlier... it was finished and repaired by Wednesday!! A whole day early! I was very pleased with their speed & communication with me with what was wrong with my vehicle and how much everything was. I will definitely come back and recommend then as well!
thinkersguild
5 months ago
I've been bringing my cars here for 23 years. Always reliable, friendly, and most importantly in over two decades I've never felt like they tried to get me to get work done that wasn't needed, which I know is a common fear when dealing with mechanics. Definitely recommend you trust these guys with your vehicles.
Carol Pinegar
4 months ago
Went in for an oil change prompted by "maintenance required" msg on my new-to-me 2020 RAV4 hybrid. It's a much fancier car than earlier rides, so I'm getting used to the bells & whistles. Friendly, quick service w/ a little seating area. And near a MAX stop, so I could take train & bus for errands if the car has to stay for a while. Also, treated me, an old woman, with respect, no talking down due to age or gender. I'll be back. .
Steve Lionberger
6 months ago
John, Todd and the whole crew are the best anywhere. They fixed my 4runner super quick and I trust them more then anyone. I recommend them to everyone I know. This is the shop you need don't look anywhere else.
doug ironside
a month ago
On time or sooner. Fair and accurate estimates. Final tally less than estimate.Very reliable work to prep a 2004 van for extended road trips.
Janet Knipe
a month ago
The best auto repair shop I ve ever had. Honest, professional, skilled, timely, great customer service and lots of integrity about their work.
Stephanie Tull
7 months ago
Just worked with John at PDX Automotive regarding my Honda Pilot. I was given timely communication and an opinion I trust. So glad I have been taking my cars here over the years. I often recommend them to friends.
superswellsusie
2 months ago
What an awesome place to take your vehicle! Honest shop with excellent mechanics, and it's obvious they really care about their customers. Highly recommend!
Bucky Davis
4 months ago
Great service! The employees there are super friendly! They are transparent about their prices and will help you with maintenance needed on your car
David Grovic-Rauenzahn
6 months ago
I brought my car in because I thought my rear brake calipers had seized while I was trying to change my brakes. I'm very new to cars, and John (the owner) was more than willing to explain what was going on (parking brake is built into newer models, and you don't want it on, which explained the calipers), gave a fair estimate, and had it done the same day when I had dropped it off when he had one hour left. Highly recommend on all counts: professionalism, expertise, honesty and transparency, kindness, and integrity.
Krista Nelson
2 months ago
Love the team at PDX auto- they are always timely with their updates and great at communication.As a woman I always feel respected and that they are honest!
Ramsey Kimberly
a month ago
Great staff. Explained the process and issues with my car in detail. Fit my car back in when other issues arised. Much appreciated. Thank you
Laurie Fowlkes
7 months ago
I love the guys at PDX Automotive! John & Todd always tell me exactly what s wrong (in easy to understand layman s terms), and fix it right - the first time - at a fair price. I ve been going there for years. I appreciate their ethics and honesty.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Air conditioning, Brake service & repair, Auto maintenanceServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Air conditioning, Brake service & repair, Auto maintenance
D C
6 months ago
Absolutely stellar service. They were quick to diagnose the issue with my car and inform me of the issue. They were great at answering any of my questions and alleviating any stress I had. I can't recommend them enough.Service: Electrical repairService: Electrical repair
Kirsten Voxnaes
10 months ago
Have gotten 2 oil changes here and the service is always top notch. The prices are reasonable as well. They noticed things that other mechanics have missed (like loose lug nuts), fixed the issue, and made me aware of it. They are also very timely and let me make an appointment to be in and out quickly. My car was done 45 min earlier than expected and I got back to work swiftly. Will definitely use them again!
Brian Anders
8 months ago
I now live in Poulsbo Washington, but I still try to schedule some of the more involved service visits around when I will be in town. These guys are very well-versed in what they do and the owner is a very attentive, straight shooter; always very helpful. I ve had more than one vehicle serviced by them and I have been using them for about 15 years. If you spend a few minutes in the waiting room at the beginning of the day, you can tell they have lots of repeat business. Always a good sign. Highly recommend-Services: Transmission, Air & cabin filter replacement, Auto side window replacement, General repairs & maintenance, Tire rotations, Auto maintenance, Oil change
Ian Gustafson
a month ago
You guys are great. Friendly and professional, I always get the feeling the work is done right and at a fair price. Appreciated.