Northwest Autoworks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Annabel Pirrie
2 days ago
Scott and his team are awesome. I ve spent almost a year trying to find a new mechanic since my old one retired, in the interim I ve been to countless shops with service that left a lot to be desired so I was incredibly relieved when a friend recommended NW Autoworks. Scott is always so welcoming and friendly, he is super knowledgeable and answers my questions with helpful responses, and he takes the time to explain what repairs/ services my car needs and why. I m trying to learn more about my car and it s maintenance so this kind of quality service is perfect. Additionally, Northwest Autoworks are quick and easy to schedule with. I highly recommend this shop.

  Angie Freyer
3 months ago
I feel so grateful to have found Scott and his team at Northwest AutoWorks. I recently had a pretty bad experience at another mechanic so I was feeling frustrated. When I called NW Autoworks, Scott was so kind and patient as I explained what was going on with my car (which I didn't fully understand). He got me in promptly, got my car fixed and ready to drive within a day and explained everything in a way that was understandable. The whole process felt seamless. I can rarely say that about going to the mechanic. Can't recommend this place enough!! Thank you!!

  S Thiele
4 months ago
Wilson was extremely accommodating by squeezing me in same day when I had a windshield wiper emergency. His price was more than fair, and he included me in every step of finding and fixing the issue. The shop dogs are also very friendly and cute :)

  Jillian Davis-Walters
3 weeks ago
Scott and his team will take great care to put you back on the road safely. Pricing is transparent and reasonable.

  irene britton
a month ago
Have taken my car regularly here for maintenance. Professional. Honest. Friendly. I trust them. Highly recommend.

  Blake Johnson
10 months ago
My Honda Element wouldn't start and had other issues that needed to be fixed. I asked to have multiple things repaired, but after the shop reviewed the issues, they actually talked me out of doing a few things because they weren't in as bad a shape as I thought. Whenever a shop talks me out of spending money I see that as a great sign that they are honest and reliable. My experience dealing with the owner was straight forward and he was very friendly. I would give this shop more than 5 stars if I could. I highly recommend it.Services: General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Oil change

  Dan Copeland
6 years ago
I recently moved to Portland, OR and have struggled to find an auto mechanic shop that cared. Scott and his amazing team have been so easy to work with and beyond honest. When a shop says "if you can find the part for cheaper, order it, and we will install it" you know they care. Any other shop would not allow that. I will be taking my Chevrolet Van and Volkswagen to Scott for everything.Scott and team did a killer job installing new shocks, lift kit, and all new wheels and tires. So pleased in how it turned out.

  Jessie Pike
10 months ago
If you're looking for an honest, reliable, friendly shop, look no further. This shop serves big dad energy--they explain everything in detail, let you make informed decisions, and make sure you don't get taken advantage of at other shops. As a woman, taking my vehicle into an auto shop has always been a cause for anxiety, but I don't feel like I have to worry here. I have now brought 3 vehicles into this shop. Every single visit has been easy and I walk away feeling confident about the choices I've made.Services: Auto power window repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Oil change

  Carmen
2 years ago
I love these folks! Scott and his team do an upstanding job. They have excellent customer service at their front desk and on the phone which is important and I greatly value when doing business and especially car stuff that is always money one doesn't want to spend. NW Autoworks assess your vehicle for what you bring it in for and they will check other things if you ask and will check that your car might have things coming up like how many miles before needs new brake pads etc. I always ask for them to check all the things. Then Scott calls and helps you decide which things to do first or must be done which I appreciate it. My car is pushing 120k miles so it starts to need fixing of all the things. They have solid follow through and I feel safe in my car when I pick it up and that I didn't get a big run around or over charged. So grateful to have found this business to fix all our vehicles when we need. If you're on the fence on where to take your vehicle call these folks you won't be disappointed!!Services: Tires, General repairs & maintenance, Engine repair, A/C installation & repair, Air conditioning, Oil change

  Adrian Levick
6 months ago
Best mechanics in town. Honest, quick, friendly, just everything you could ask for. Can't recommend them highly enough.Services: Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Oil change

  Mae Esquibel
3 years ago
These guys are total angels. I ve been bugging Scott and Jessie with my car drama for a while, and they always provide honest and above-and-beyond customer care. Aside from that, they never make me feel stupid, offer incredibly fair pricing, seem genuinely interested in helping, and will tell you straight up what issues need to be addressed with your vehicle. If you want stellar service from two honestly good humans, look no further than Northwest Autoworks!

  Nick C
2 years ago
Very pleased with the quality of work and the speed at which it is performed. One of our delivery vans suffered a mechanical failure Thursday afternoon and after speaking with Scott, they were able to get us squeezed in and our van back in under 24hrs. We're grateful for your help and look forward to being able to work with your shop again.

  Charlotte Hamilton
5 years ago
Scott and Jessie are the mechanics you are always searching for. Honest, fast, and they take the time to explain what is going on with your vehicle. They replaced my heater core in a jiffy, and it was cheaper than their own quote and the other guy s. There was no question of who I was going to take my vehicle back to in preparation for a long road trip. I hope I can find mechanics as good as these two wherever I live next.

  Jazmin Miller
4 years ago
Accommodating, honest, and super kind! I had a great experience taking a car there for a pre-purchase check (which they handle in a really helpful and professional way with both buyer and seller) and intend to keep taking my car there. Jessie and Scott are both trustworthy and super rad.

  Emily Van
3 years ago
I have had my Mazda worked on here a few times. I took my car in today because when I had the oil changed last, the place I took it too gave me that run down of "you need this this this this and this fixed." I took it in to NW Autoworks to have them look it over and get whatever needed to be fixed done and they called be back within just a few hours and told me that not only did the car look great, but nothing needed to be worked on even in the near future. I have been to mechanics that will "fix" something just to bill you. I really appreciate the honesty from these guys. Would recommend them to friends and family.

  Tommy Penrose
3 years ago
Scott and his crew, especially Jesse were very helpful and knowledgeable. They also showed integrity when they called thinking they had made a mistake. They didn't have to do this we would not have known any better. But they did call and confess they may have made a mistake (which they hadn't in the end).Prices seemed fair also.Bottom line is I would take my vehicle/s back again.

  Sean H
3 years ago
Amazing trusted service. I have been going to Scott for over ten years. He and his team have always provided honest repairs. The intelligence and skill level here is very high. You can have a high level of confidence using Northwest Autoworks!

  Craig Strong
8 months ago
I'm a high maintenance owner of high maintenance old cars. When Turton's auto repair went out of business and referred all their clients here I was nervous. In the ten years since, Scott, Jessie and team have never let me down and have dealt with me and my cars' idiosyncrasies with enthusiastic professionalism. They're in my neighborhood but, if I lived in Tigard, Molalla or Longview, I'd make the drive.

  Misti Murray
7 years ago
Scotty is very honest and always gives the best price. He works very hard and is easy to work with! Definitely the best mechanic I've ever had and now he's the only one my entire family trusts!

  Nikki S
4 years ago
I was able to get a quick appointment, drop my car off early and get a super quick diagnostic report! The estimate is very well priced and my car will be ready in one day. Very happy I was told about Northwest Auto works!

  J Myers
7 years ago
Originally referred to NW Autoworks by a long time shop our family had a business relationship with for more than 50 years, as they are no longer equipped with the tools for newer cars.We were so pleased with Scott and Jessie of NW Autoworks, that we stayed and as someone else already mentioned, most of our family now calls upon them for service, as well.Thank you Scott, for keeping your customers returning, again and again!

  My Self
8 years ago
The guys at the shop are absolutely amazing! Been going to them for everything since I moved back from Puyallup. Last night, my ignition coil threw a code.. which caused my engine to misfire. First thing this morning I called and got ahold of Jesse. Told him I needed it fixed so I could get to work at 2pm. I was in the shop at about 8:30am, out and home by 10! It's rare you find an honest mechanic! Everyone there are honest and damn good!

  Kate Polk
3 years ago
My experience (20+ years) with Scott and his crew has always been the best. They are thorough, more than reasonable, and do excellent work.

  Isaac Kendrick
8 years ago
No nonsense, honest auto repair is what I was looking for and I found it here. Had brand new tires put on as well as new brakes. Service is fast and I felt very confident that I took my car to the right place on my drive home.

  cindy dudas
6 years ago
This place is very professional, they are good at what they do and they are very honest which is hard to find in this business. We use them for our business fleet and also our personal vehicles. I highly recommend them for any auto repair needs.

  Damion Kirk
8 years ago
Very knowledgeable, they took to to explain anything I asked. Very genuine an friendly guys. They also did Alot for my mother when her car was blown an to expense to fix they helped her look for a new one. Couldn't ask for better guys

  Blaine Bartholomew
4 years ago
Scott and team are awesome! They helped get my food truck running and through DEQ. Fair pricing and super knowledgeable. Thanks again!

  Terri Eichorn
6 years ago
This place is awesome! Very nice, professional and honest. I would trust them to work on any of my cars!

  Camille Spink
3 years ago
My shop of choice. Always helpful, always willing to answer questions. Reasonable pricing, and I never feel like I'm being ripped off.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil change

  chris bloom
4 years ago
Great service. Speedy and fair. 10/10 would recommend. Scott and Jesse are cool dudes.