Ho's Automotive, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jimmi jazz
5 months ago
I own an older Explorer that occasionally has emergencies. Mr. Ho always gets right on to fixing my car ASAP with amazing speed and quality repairs. He's priced fairly and offers incredible Peace of Mind.

  Lillyanne P
a year ago
My boyfriend has been going to Ho s for two years and I started to today for an axle repair. We live near by and have been in portland 6 years. This is the best place you can go to for honest, caring, responsive, and fairly priced work. My car was taken in at 9am and it was ready by 4pm and he already had the parts ready and called me to update me on every step of the way! His wife and him are really nice too. You can definitely see that they care about their customers!Service: General repairs & maintenance

  Your Mom
2 years ago
Shop is not thorough. Asked if a part needed to be replaced while fixing another part directly related to it, and was told that it looked good. I told him that I was willing to pay to replace the other part related to it, and he told me it was ok. Less than a week later, the other part was causing the same problem that I took it in for. Now I have to spend money to redo everything related to the original problem. Don't trust this shop. Go somewhere else so you don't have to spend twice the money to fix the problem twice. They also leave your car unlocked on the street. They also won't give you a quote on how much it will be to fix it. They just give you a bill at the end. Go somewhere else.Service: Engine repair

  Alex Starelli
6 years ago
This is the most honest and fair priced mechanic I've been to in Portland. The owner always treats you with respect and does his best to keep you on the road at a price that is fair and reasonable. It doesn't matter if you're paying out of pocket or if insurance is picking up the bill, when you trust Ho's Automotive with your vehicle, you'll be back on the road faster than anywhere else and you'll feel like they gave you the family treatment both with price and attention to detail. I can't imagine going anywhere else.

  Chuck Spidell
2 years ago
I have an older 2005 Mazda Tribute and today, the brakes went out. Called up Hung at 1pm about the issue and he said to have it towed over. He discovered the lines had disintegrated and replaced both of them with new hoses. The brakes were also bled. He wrapped everything up by 5:30pm as promised earlier for $300. He's always so quick, reliable, affordable and very communicative. Proud to be my go-to mechanic in the Montavilla neighborhood.Service: Brakes

  Chien Tan
a year ago
Engine light turned on as one of the cylinders was misfiring. Mechanic repaired my car with great service at reasonable price. Eight months later the engine is still doing well.Service: Auto engine diagnosticService: Auto engine diagnostic

  Devin
5 years ago
Sloppy. They might save you some money in the short term by cutting corners, but in the long term you will just have to pay someone else to clean up their mistakes.There was something wrong with my car's brakes, and I took it to Ho's on the recommendation of a friend. At about 10am I dropped off my car, they seemed very busy and hurried me out the door quickly after taking some preliminary information. They said they would call me in the afternoon for more details, and to confirm what work I wanted done. I waited all afternoon wondering when they would call.Finally, at 5pm they called and told me "we finished the work on your car, please come pick it up, we close at 5:30."I had not authorized any work, nor discussed charges. I was also a 45 minute walk away. They had an employee stay late so I could pick up my car, who acted very annoyed at having to wait. They agreed to charge me for parts only, not labor, since they didn't have permission to do the work, but it still cost me $450 I couldn't afford. I had to take out a short-term loan to cover the cost. This would have been poor enough service to earn a bad review.16 months later, my car began having brake problems again. I took it in to a legitimate brakes shop. HO'S HAD INSTALLED THE PARTS SO POORLY THAT THEY LASTED LESS THAN HALF THEIR DESIGNED LIFESPAN. Everything they had touched needed to be replaced.

  Danica Brown
2 years ago
Check engine light was coming on, took it to Ho's because he came recommended by friends. They were 30 mins late to open, I was told by an employee I would get a ride home, which was not true. Ho reprimanded the employee in front of me and did not give me a ride. Weeks later my check engine light goes on again. I take it to another mechanic, who tells me the last person who worked on the care left some rubber in the engine, which melted and that had damaged the the vehicle.Services: General repairs & maintenance, Auto engine diagnostic

  Neal Carr
5 years ago
I was referred to Ho's Automotive over four years ago by someone I trusted. He told me that Houng was the best mechanic he'd ever met and that he was honest. I found the recommendation remarkable and found Houng to be a really kind man and I knew I find someone I could call my mechanic. That's huge. You can find yours too. I highly recommend!!!

  Stevan Odeen
2 years ago
My son spent 2000$ here and none of the work was done . At least no car damage was done . I called to talk to someone about it . And was told to call back later and got hung up on. Vary quickly. I could of gave this shop lots of Mercedes and newer vehicle business. Unfortunately for them.

  Nader Absood
2 years ago
Hung Ho is a very reliable and trustworthy independent mechanic. I've been taking my cars and trucks to Ho's Automotive for more than a decade, back when I lived just around the block, and now that I've moved a few miles away and there are closer shops, I still go to Ho's.

  B R
4 years ago
Ho's Automotive is an excellent car repair shop.Mr. Ho is reliable, very competent and honest.2 years ago Ho's Automotive did fix my Ford Taurus (that did not pass the DEQ for 3 consecutive times, after taking it to different mechanics) for about half the price that was given to me by other shops' estimates. Since then my Ford had no more problems.My daughter's Volvo, a few months ago, became a nightmare with volvo specialists unable to determine what was the car's problem and changing the timing belt twice, Ho's Automotive was able to fix it and now the Volvo runs well. We live far from Ho's Automotive but it is worth to do some miles; this shop now is our family's mechanic.I would recommend Ho's Automotive to any one in need of car repair and DEQ independently from the make and model of the car.

  emile ward
3 years ago
Great mechanic, very reasonable prices, super friendly and easy to talk to. Hung Ho got my car back on the road within a day both times that I had a problem with it. I highly recommend Ho's Automotive!

  Jing Shifu
4 years ago
If you want a honest car repair, go to Ho's Automotive Inc. I spent thousands of $ on my Volvo and the check engine light kept coming back. He repaired a oil lick that a specialized Volvo place repaired 3 times with no success. He was very persistent when the check engine light kept coming back, and made me pass Deq. Most of Volvo places would not even repair a Volvo made in 2001. This guy doesn't just rely on computer testing as other repair shops, he actually test drives the car and makes sure that it works when he fixes it. He makes a point of actually repairing your car, unlike most of places.

  Christina Patterson
7 years ago
Our family mechanic for 20 years!!! That says,a lot. Honest, reliable and,cares about his customers. Thank you hung for not only everything you've done in the past to help me with my ford explorer, but the care and concern for my son Aaron's car. Your the best!!

  David Schumacher
9 years ago
After getting an estimate at Les Schwab I wanted a second opinion. He took a very casual look and listed everything he said I needed and since many parts were in the same area his estimate was "just come in and let's see what it takes". There were several parts he said I needed and it turned out I didn't

  Dave Yellowsheet
11 years ago
I am writing this review to tell everyone that this place is" AWSOME". I had been to several different shops with my 03' PT Cruiser ,because it would not pass DEQ. After one shop told me I just needed a new catalytic converter for $700 it would pass no problem, and another shop telling me that a tune up would do the trick for $295. I thought to myself wow no one can get my car to pass DEQ. Well a friend of mine told me about Ho's on Glisan st. & that he took his car in when his car would not pass DEQ. He said that these guys are awsome, and saved him from blowing up his Audi, after another shop quoted him $3500 to do all 4 of his catalytic converters and o2 sensors. He said that Mr Ho got his car to pass with flying colors without doing all 4 of his cats beeing replaced. So after I heard that I brought my car in to Ho's and he said I needed to do my timing belt , and maybe my cam sensor, and that was why my car was running rough and the check engine light was on. So I decided to take his advise and just do it because it was time to anyways by the mileage on my car. Low and behold my PT passed DEQ with no problem. He was right. He then told me that he noticed that my front passenger side fender was damaged, and that they do body repair also. So I left my car with them for a week, and when I got it back I could not believe my eyes. It was a thing of beauty my PT never looked this nice since I bought it. I can honestly say that I wish I would have heard of these guys sooner, and i wouldn't have gotten screwed at the other places I went to first. These guys are really great, not to mention that it is the nicest cleanest shop I have ever been to. I will definetly be bringing my car to them for now on. I highly recomend these guys to anyone!!!

  Adam Cornell
11 months ago
A relative from out of town was passing through Portland and needed wheel bearings replaced. Ho's, as usual, made time to get the job done and done well!

  donald wong
7 years ago
Hung is the most reliable mechanic I found in Portland. When the dealer quoted me 1400 to fix a sliding door, he searched the right parts and got it done for me for 650.

  Tuan Tran
6 years ago
I'm glad I found this place. Ho is a very honest mechanic and the price is very reasonable. It's nice to have an honest mechanic. I'll be back for any needed repairs in the future.

  Charlene Johnson
3 months ago
Very kind courteous good mechanics

  Daniel Friend
3 years ago
Came in from Seattle. Engine light came on. My guy fixed it for a good price, was quick and my car made it back to Seattle without having that pesky engine light coming back on. Dude came in clutch.

  Nate Curtis
9 years ago
Hung Ho is the best!! He's honest and reliable and a great person! His estimates were HALF of what Les Shawb was wanting to charge me! Go here!!!

  KIDLAOS
a year ago
He did what he did ... couldn't complain cost me more then what I wanted to pay but he take his time and effort on it everything work out great

  See Lee
2 years ago
Shop did not provide an estimate and just fixed the car. Repaired service broke within weeks and had to take to another shop. Do not use.Service: Engine repairService: Engine repair

  Brian B.
2 years ago
Great service, fair price, quick fix. Definitely suggest Houng Ho as a mechanic. Great guy!

  F.I.Y.A
8 years ago
I should have NEVER left Ho's Automotive and tried to support a so-called backyard mechanic I have not been happy every sense....I'm sho nuff coming back you have always done right by me I just thought I could save even though you're very reasonable I winded up lOSING BIG TIME!! Shame on me for going to someone else I MISS YOU Man...for real tho!!

  Patrick Beckmeyer
10 months ago
Very Nice, Honest, Respectable man , Very knowledgeable and Very Competitive. Great business.

  PDX Nickoli
6 years ago
Fantastic Mechanic.Always treated me fairly.Pricing is ok..He is Very honest.Won t try to upsell you

  Cassandra Salazar (Cassie)
4 years ago
Great place to get your car fixed! And cheaper than most places because they replace parts with good used parts!