Bump Parlor Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jodie Rosenberry
6 years ago
We had a miserable experience at this shop but ended not too badThey put on a generic bumper instead of the honda bumper that was quoted and the paint was poorly matched. Our van only had 16,000 miles on it so we wanted it as good as new.Then when we wanted it redone with the honda bumper. The manager crag called back and cussed my husband out saying it was our fault. He thought we wanted to save on our deductable by putting on a china made fender instead of Honda s bumper that was quoted and paid for by our insurance.Crag did apologize for how he acted and said it was a miss understanding and after another week we picked up our van. The paint matches nice this time but there was some waviness in the paint. He did give us $50 back for cussing at us and not being at the shop when we went to pick up our van Cause when he call to say the van was ready the second time it was 1:43 on Friday and we said we would pick up in about an hour At 3pm we arrived and no one was there. We called the shop and emailed them and finally left without our car at 3:15 and had to keep the rental through the weekend when it was only covered through Friday. It would have been nice to get a call they were leaving. They do not keep regular business hours even though they claim to be open 9-5 m-f on there web page. It wasn t the first time we went by and their shop was closed during normal business hours We didn t hear from them till my husband called Monday morning . I will update this post if the paint doesn t hold up but this is a picture today and it looks pretty nice. The clean up on the car was poor after the second time and the side slider didn t shut. they did come out with a rag to clean some and got the door to shut but the bumper was scratched on the skids on top and dirty underneath and quite a bit of dust inside just expected everything to be really clean.

  sunny pak
a year ago
First time I used service was when I had someone damaged my bumper at Fred Myer parking lot and ran off. I had to pay out of pocket.Craig did great job fixing my car and very reasonable. Second time I had to fix my son s car I damaged. Again Craig fixed it and did great job. I had dent on the side and damaged bumper and he fixed like it never happen. Again price was very reasonable too. He is very reliable and keep his word. Now days, trust worthy business is hard to come by, however Craig performed over and beyond. I recommend him highly.Services: Painting, Body & Trim

  Max Arnold
10 months ago
They did a great job rebuilding the entire right side of my Tacoma. The only problem is now the rest of the truck looks old and shabby! I highly recommend these guys.Service: Body & TrimService: Body & Trim

  Randy Philbrook
a year ago
Craig is very personable, and came recommended by my mechanic. This was my first experience with his shop, and I was not disappointed. In fact, the paint job was perfect. You could not guess where the former rust & scratches were. Nice!Service: PaintingService: Painting

  Kade Erickson
4 months ago
Stellar job and great prices! Is highly recommend.

  Karl jaenke
6 years ago
Been going here my whole life, the founder Henry fixed my first fender bender 15 years ago, and his son Craig and his crew continue to do great work. I recently had them fix my truck after a hit and run driver smashed in the front corner. They fixed it right, fixed it quick and took care of everything on the insurance side, making sure to call the adjuster back when they found more damage. Couldn't be happier with the work or the experience.

  Trever Modar
8 years ago
Craig was very helpful from beginning to end. I went down and checked on my rig multiple times. He always greeted me with a smile and a handshake. he also went above and beyond what you would normally expect. Not to mention the work he does is phenomenal. I would recommend this shop to everyone.

  m mit
a year ago
Craig replaced both my front bumper and also fixed my Driver Headlight for only $100 more than I got from a different auto shop, I m taking my business there again.

  ruthie curran
6 years ago
I've been in a lot of accidents, and the Bump Parlor is always there to help. The quality of the work is consistent and shows they really care about their customers.

  Alexis Washburn
7 years ago
I called to ask if they buff and wax, the guy said "were a little busy for something like that right now" so I said oh ok and he hung up. Really rude. I was calling for an appointment not for right then and there.

  Ian Itschner
4 years ago
After our Camry got hit Craig did an excellent job making it look like new! Highly recommend.

  Brock Rice
8 years ago
Craig does great work, always greeted me with a smile. Always going to take my jobs to bump parlor

  Kerry Lawson
4 years ago
They have been doing the body repairs on our company vehicles for years. Always great work.

  Coty Hammond
2 years ago
I've came to this place alotAnd I've always had the best service,This place is awesome and nothing but great work everytime

  Myranda Hastings
6 years ago
Amazing people who do amazing work. Won't take my car anywhere else.

  Martin Moran
3 years ago
Came here to talk to the owner and instead got barked at with the door immediately closed afterwards.

  Nick Goff
6 years ago
Great shop, honest and hard working people.

  Diane Dvorak
2 years ago
Love the place and the owner is great!

  Christopher Hames
5 years ago
Great experience no issues which is refreshing.

  Bridged Communications
10 years ago
this place is great for paint and detailing

  Scott Haggerty
3 years ago
Great service and experienced staff

  Kirsten Cole
7 years ago
They are awesome here!

  Jay LeDoux
6 years ago
Rude and crass on the phone.