Power GMC Chevrolet of Newport

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  HSN6592
5 months ago
I absolutely loved the service. The atmosphere was extremely inviting and friendly. I was assisted through the process and fully understood what was going on. I am very happy with my new car! ^-^

  helen bellemore
2 months ago
Just got my gmc Denali back after two months. I brought it in and told them to fix everything so I can drive it again. They made no attempt to contact me and let me know where we were at with my truck. I initiated every call and stopped in a time or two. $4500 later when I get it home and open up the hood my son in law noticed the serpentine belt is split completely down the center. How did y all miss that??? Honestly the customer service sucked. Hopefully I can drive her soon.Update three days after I brought her home the brand new battery is dead which was the number 1 reason brought it in. It would not hold a charge...

  Dalton Poore
3 months ago
*Update* 1/10/24 Absolutely disappointed and furious at the same time when they upcharge me for the original bid to do the engine come to find out they use my original spark plugs off a 89 Chevy. That's been sitting for 18 years. There are rusty and you can see the photos.They have officially lost my business, not having accurate quotes, their "technician" (Dustin) seeing a leak in my transmission seal (not letting me know or giving me the option to replace it while they just put a brand new engine in my vehicle quote from $7600 all the way to 10k, then week later oil sensor went out, they didn't replace, now my transmission went out 2 weeks ago and they finally replaced the seal but oh "that'll be about $4500 for a new one". They're a place where they secure they recurring business. Asking around everyone says the manager there is a dbag even when he worked at les schwab.

  Sharrell Boyer
4 months ago
I brought my daughter car in due to some ongoing leaking issues. Once I received a quote, I was shocked. It was over $3200.00 to have 5 things done. ($175.00 diagnostic fee, Transmission cooler line, timing cover gasket, and oil pan gasket, and $140 for an oil change.) It felt like such a dramatic price, so I started price checking in the area. I called 5 different shops in a 30-mile radius of Newport. All of them were much cheaper, almost by half the price. I decided to take it to a recommended shop with better customer service and prices. Power GMC was not happy to say the least. After having to pay $175.00 to diagnose the car, I had it moved to the trusted shop. Come to find out that they never used dye to find the leaks. I paid $175.00 for him to look at it with a naked eye and say this is where it's leaking. I called back concerned and asked for the detail inspection on how they concluded this diagnosis. There were no notes, expect located several leaks. The technician never called to talk me through, only was able to communicate with the customer service clerk. Overpriced and lack of understanding on how they come to their conclusion. Get second opinions. Call around! Be careful with them... they seem very shady!

  Linda Haynes
5 months ago
We had an old Subaru that I loved, but she was slowly ending her time with 170,000 miles. The crew at Newport Power Chevrolet GMC were so helpful and the trade was quick and easy. I needed a dependable vehicle immediately for work the next day, and they had a smaller SUV on the lot that would work for me, and the life experiences needed at this stage in my life. I love my new Chevrolet Trax and all of the features that I didn't realize that I didn't have before. Thank you!

  Kelly ODonnell
a month ago
I bought a 15 year old powerful truck for $25k, they showed me carfax, kelley blue book to justify the price... Only four months later and 1.5k miles they said it's only worth $15k. Do not trust these sales folks!

  Fred Hoaglun
2 months ago
Piss poor experience. My son bought a 2015 Chevy Colorado Z71. I warned him to not buy from here. He did anyway and pretty much had the same experience. I bought a 2007 Jeep Wrangler that just came out of the Service department. The Jeep ended up with a bad EGR, bad cats, and the coil pack was not bolted back on.My sons 2015 Colorado made it to Florence and started squealing and grinding when he stopped at a light. Checked it out and the brakes were paper thin. The calipers in back were bad. One side, the piston in the caliper was all broken and the other side looks like it was welded on. Also the AC doesn t work.Before my son bought it, the salesman promised it was gone thru. He also said they have almost all new more experienced service department. He would not sale a vehicle unless they throughly checked it out.My son is about to be a dad and wanted something he didn t have to worry about. I changed the brakes and calipers, because he was afraid to drive and had to be in Portland the next day.The lights a manger said they would reimburse for the coat of pads and the calipers but not the AC. I guess it s on my son for choosing a horrible place to buy a car.I really only like American cars, but I will give it to Newport Toyota. My dad had bought a new Toyota Tacoma and the sales misinformed my dad. They offered to take the truck back if he wanted. The salesman was honest and trustworthy unlike Newport Power Chevrolet. So disappointed

  Israeli Rothman
6 days ago
I have been involved in the auto industry since I was 19 years old, and I am now 70. This is the nicest team of people, and one of the nicest dealerships that I have ever encountered.

  Tracy Lehman
3 months ago
When I started looking for a new vehicle, Tige Davis was so great. He never made me feel rushed or pressured. He searched until I found exactly what I was looking for, and in my price range. He really made the process smooth from start to finish. I was so impressed and will definitely be coming back when I'm ready for another vehicle. Thank you Tige!

  john glaze
a week ago
Had my oil changed and tires rotated. Said it would be an hour. Done in 55 minutes. Outstanding service.

  Rachel Telfer
2 years ago
Had an awesome experience with Power Chevrolet!! This was our first time buying a car in another state and they made the process super easy and quick! Randall and Ken were such great help and made sure we were taken care of! Definitely recommend to anyone looking for a new/used vehicle! Thank you Randall and Ken for all of your support and help!! We love our new baby!!

  Brianne Davis
5 months ago
Ask for Tige Davis, he made my shopping experience a dream! He is very knowledgeable with all of the automobiles. The process was stress free and very pleasant. He even checked up on us afterwards. He goes above and beyond for his customers and tries to help as much as possible.

  Cori Deatherage
3 months ago
The sales team was fantastic. They made the process really easy and made the amount to where I could afford it. They were very friendly and overall it was a great car buying experience.

  Gracee Esquivel
2 months ago
Sales team is amazing. They go above and beyond for their customers. They have the best customer service I personally have experienced. Definitely recommend them for all your dealership needs and desires.

  Angel Sanchez
5 months ago
Excellent service. Every question I had was answered perfectly, responses were quick, simple and direct. Damian was very helpful and patient with me throughout the whole process and left me with nothing unanswered. Every other dealership I would go to would make things difficult. Thank you Damian!

  Yolanda Leveque
4 months ago
No one offered any saving incentives. It doesn t take 2 hours to put in a battery- yet that s what I was charged. I have NEVER dealt with a Cadillac dealership looking to rip someone off before. And I will not use your services again- I will go to Salem for all my services.

  marshell maudlin
5 days ago
Bought a mini van a little bit more than a year ago or so for 6k and after another few grand two radiator repairs and several other repairs it's been a head seal or crack in the head the head needed rebuild or a new motor and they sold it way over priced anyway not at all a satisfied customer total lemon .

  TheYellowfox220
2 months ago
Craig Ludwig was very helpful and knowledgeable even though I decided to keep my old car in the end. I will definitely look him up when I am back in the car market.Jesse K.

  Dianna McIntosh (Mac D)
5 months ago
A year ago my car was vandalized. Parts were taken off my engine.So I called my insurance company and had it towed to the Chevy dealership in Newport Oregon.This was the biggest mistake I ever made!My car was running and now I have a blown engine.I m posting this for one reason I want to make sure that nobody goes through what I did.If you want your automobile fixed, DON T GO to GMC Chevrolet dealership in Newport.The owner and the Mechanic supervisor are so disrespectful to women.I was a victim and I got treated like I was a criminal.Only way I can post this comment is by putting one star, but if it was up to me, it would be zero stars

  Rick Schatz
3 months ago
I called today 12/28/2023 and spoke with service writer Mark with concerns about a possible new oil leak on our 2021 GMC Yukon Denali. I had just purchased he week before Christmas taken it into Puyallup GMC for its 50-60k service so I was concerned the oil filter or drain plug was possibly a little loose. Mark had one of his master technicians diagnosed the leak and found both the filter and drain plug was tight so he continued his diagnosis and found two oil pan bolts were slightly loose. He took the time to tighten them up while another tech cleaned off the transmission fluid that sprayed on the exhaust and undercarriage. They all went above and beyond my expectations and hopefully fixed the issue. I highly recommend New Port GMC to anyone traveling thru New Port or residents of New Port.Thank you for your professionalism and caring to give me and my family peace of mind while we re vacationing in Newport.Richard Schatz

  peighton hansen
5 months ago
I went to GMC earlier this week to pick out a car for my daughters birthday and the salesman Damion helped me pick out something that should be practical for her and have good gas mileage because she's a student. I really appreciate his efforts in making this perfect!

  j
5 months ago
I was at gmc this week and had the pleasure of meeting their salesman Damian. When i came in i was looking for something older with a good price and he helped me figure out what would be best considering my budget. In the end he helped me figure everything out and made sure i didn t have any questions or uncertainties

  Mario Tazz
2 months ago
Want to thank salesman Mr. Craig Ludwig for an outstanding job and great customer service. If you are looking for a great deal and wonderful customer service I recommend this place definitely talk to Craig he does a great job.

  Janise Gonzalez
5 months ago
Tige was such a great help while looking at cars. I don t know much about cars but he knew everything I could have possibly wanted to know and he was very patient with me through the whole process. I ll definitely be returning and asking for him to assist.

  Myleigh Rosevear
5 months ago
Me and my husband recent crashed our honda and we were looking for something that wasn t gonna be to much out of our price range, and Damion helped us find something that was perfect within our range, and still felt like we were able to get something that will last us. Five stars!!

  gofgirl acacia
5 months ago
I was at GMC earlier this week looking for a car within my budget but I was unsure of exactly what I wanted, but their salesman Damian did incredible at helping me find something that would be perfect for my lifestyle.

  Jadyn Myers
4 months ago
The service was great. The staff were knowledgeable, friendly, and made the car-buying process smooth. Highly recommend! Thank you Tige!

  Aria Selah
5 months ago
This Gmc in Newport had a very well manored salesman named damian who took me through the process of financing so I could go home in my vehicle. Overall I had a great experience.

  Chris Borden
7 months ago
I was with a friend the other day getting work done to his truck and I ve been to a few different service departments over the years and seeing the way Mark did everything he was doing, yet still kept a smile on his face while answering question and question for anyone that walks in. Best Service advisor I ve seen. David working next to Mark was also doing a great job. Found out he was still brand new to the job and already handling the stressful job very well. David gets to learn from an experienced Advisor, they will make a great team! 10stars in service.

  Jesse Pearson
5 months ago
My car salesman Damian went above and beyond to make sure all of my car needs where met! He gave me a reliable car at a great rate, I couldn t ask for better service! Thanks again