Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Desiree Clark
a month ago
Paul is a rock star! I am from out of town and Paul jumped in my vehicle to diagnose the problem and he knew right away it was a plugged CAD. Paul called three different shops in town to try to find the part and was just so freaking awesome for trying to help! If my car ever goes out on the coast, I am definitely going to Paul!
Danielle Soohoo
6 months ago
We were visiting from out of town when our van's check engine light came on. Paul was so polite and professional, despite having a busy schedule he was able to take a look for us. Thankfully it was an easy fix and he and his son Carson (father & son buisness) got us in and out so we could get back to enjoying our family trip. We are so grateful for all their help and highly recommend them!
Jenny Jo J.J./ Jo Jo Gladney
2 years ago
After my 2005 Chevy Colorado was recovered by local Law Enforcement , I stopped by PMJ . It was the end of another busy day for them at PMJ, all I did was pull in there , explained the situation and as tired as he looked he smiled warmly and said , Sure , No Problem ! We will make sure your vehicle is safe to drive after something like that happening , you just never know ? I was still pretty shaken and the Guys at PMJ calmed my fears . I knew my sweet little truck was in good hands . I would send my family and friends here any day ! That's the love of a small town . Looking out for each other . Thanks again to the guys at PMJ
shanreid0427
6 months ago
We couldn t be more happy with Paul and the work he did on our diesel truck. Pulled into Newport towing our 5th wheel and having DEF system problems that were limiting our speed. No other mechanic would even see us because they were all busy but Paul made time and treated us very fairly! Fixed the truck earlier than expected and for less than originally quoted. We re back on the road and continuing our trip. We re so grateful! Thanks again Paul!
Food Share of Lincoln County
7 months ago
Very helpful and knowledgeable. Was willing to have a quick look even though he was very busy. He was able to spot a turbo boost hose without a clamp and fixed us right up. I appreciate the service and keeping our truck on the road!Services: Exhaust, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnosticServices: Exhaust, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic
Heather Holt
2 months ago
Paul went above and Bryson s for us. I will scream from the roof tops telling people to take their vehicles to PJM. Home town guy with great customer service .
Russ Sutliff
10 months ago
While traveling up the coast from CA, we suffered extensive damage when our water pump completely failed and broke into pieces ruining two radiators along with the pump and accessories! Amazingly!! Paul was able to get us back on the road in 2 days!!! I am a lifelong DIY guy and I m totally impressed by his integrity and honesty.I don t write reviews but I needed to support this outstanding repair facility PERIOD.Service: Engine repair
Sharon Biddinger
a year ago
We have been taking all our vehicles to Paul for years now. We've even had our kids meet potential sellers at Paul's garage for inspections before purchasing their trucks. More than once, this has saved our family from buyer's remorse. The staff is always friendly and we've always been able to get taken care of, no matter what our vehicle issues have been. We trust him and his crew and recommend his services consistently. It's a great family business to have here in Newport.Services: General repairs & maintenance, Auto engine tuning, Engine repair, Brakes, Brake service & repair, Auto maintenance, Oil change
stevensj88
7 months ago
Check engine light came during our vacation. Great customer service and work. Really appreciated how quickly the work was done. There is nothing like a family owned business.
Patricia Rios
11 months ago
Wow! We are so thankful that we found this place by reading all there great reviews. We broke down thirty minutes north of Newport on our F-350 Diesel truck, after being hauled into there shop we where in and out in less than 20 minutes! Back on the road like nothing ever happened. Service and honesty above our expectations, Thank you.
garry volk
10 months ago
OMG! Paul is all about customer service. What a wonderful mechanic and person. I was on vacation and my jeep GC started missing. I called AAA and they referred PJM. I called PJM and Paul diagnosed my problem and had it done the same day. He gave me a ride back to my motorhome and came and got me when he had it finished. I ended up having a fouled spark plug. He did a full tune up and I had my jeep back in the same day. Can't thank him enough to ask his local customers to wait so he could get me back on the road and enjoy our vacation. Paul is one of the last full customer service mechanics left in the business. You can't go wrong having Paul work on your vehicle. Thank you again PaulService: Auto maintenance
Garnet Toll
5 months ago
Paul is a great mechanic and I recommend him to everyone. He is honest and fair.
Lisa Marie Hyslop
2 years ago
11/2021: This is my second service from PJM and the work was just as outstanding as the first time. Fast competent service from honest professionals. I was kept informed at every turn and the work was done accurately and quickly at a reasonable price. No surprises. It means the world to know that if I have any issue with my vehicle there is an outstanding professional team ready to take care of whatever comes next. This is a place where it is safe to admit that I don t know what the issue is. What I do know is that I will be treated with dignity and fairness and my car will get the best service possible.My REVIEW from 7 months ago: Send your mother/ sister/ daughter etc here. These folks are remarkable. They are kind and professional. They don't talk down to anyone and they are more than happy to explain every step of the analysis and repair you need. They go out of their way to serve every client with integrity and dignity. I took my car in when the engine light came on and there was a stutter upon acceleration. They took great care of my car, diagnosed the problem quickly, answered all of my questions in a way I could understand without any air of superiority or subterfuge, then gave me a fair and accurate quote for the parts and labor. The work was done expertly, quick as a whip and right on estimate. There were no surprises. I completely trust these professionals to be forthright, deliver quality work quickly and keep me safely on the road.Services: Auto engine diagnostic, Engine repair
Freddie
4 weeks ago
They are great and fast got me back on the road fast.
Josh egner
a year ago
Brought in a dobisons suspension lift kit with upper control arms that I had purchased thinking I was going to do the work myself. The work was a little to much for me. had a friend and family member suggest going to PJM auto. The reviews seemed great, and the price was what I expected. Everything came out perfect and I couldn t be happier. There where a few small issues that where identified and fixed at no extra coast ( one being a sway bar bolt weld snapped off (( prior to me bringing it in )) not allowing it to be fully tightened, they removed the bolt and found a new solution) the guys there where super friendly and easy to talk to. I was able to get a few pointers on things I should think about upgrading in the future. Will definitely return for any job to large for me to handle!Service: Steering & suspension repair
Becca Collins
3 years ago
Paul is a kind, honest, and trustworthy man and he conducts his business as such. I was stranded a few hours from home but he got me in immediately when I really needed it, and he caught and fixed mistakes that others had missed. He was incredibly transparent and efficient, and he did everything he possibly could to help me. I would recommend Paul s service wholeheartedly to anybody!Service: Brake service & repair
James Davis
2 years ago
My 2003 F250 with 321k miles had subpar repairs in the past. I was having trouble with no stars and rough idles. I tried to repair it (YouTube), but nothing worked. Paul got me in and got right to work. There were many issues; 2 injectors, oil rail, water pump, etc... Paul informed me before the work and gave me estimates as he went, and held to his estimates (rare). When he was done my truck ran like a 100k mile rig again. Very happy. The shop is extremely well equipped for any job and is very clean. I'm sold and won't go anywhere else.Service: Engine repair
Mark Van Drunen
3 years ago
Best place around! Paul saved us the other day. He fixed our problem in 10 minutes, when somebody else said we needed a new oil pan, and that wasn't true. He saved us $350 .PJM is honest, informative, kind and Paul went out of his way for us. Very thankful.
Suzanne Robertson
11 months ago
We will always depend on Paul for taking care of our Truck. It's nice having someone who you can trust under your hood! Lol
SevenYearSacrifice
a year ago
Absolutely wonderful human with a heart of gold. Paul helped me get back on the road in no time at all. 10/10 would highly recommend!Service: Engine repairService: Engine repair
Suzanne Rucker
2 years ago
We were in town visiting and our Landrover starter went out and not just out cheered the bolts off the engine, they were very friendly and didn't charge us to tell us that they couldn't bore out the bolts and helped us put it back on out tow trailer to get it home!! They were very nice, it was like being at my own home town mechanic shop our shop was able to get it done and thank God there was anything else wrong with the car. Thanks Agian for your hospitality.Walker familyService: Engine repair
james thomas
a year ago
Had a check engine light come on in my vehicle he was swamped busy had no room was booked solid for the day but made time to get my vehicle in told me it would be approximately an hour had my truck fixed and on the road in 15 minutes I would recommend this gentleman to anyone very professional very clean shop neat tidy organized also awarded best mechanic for 2022 thank you for your awesome service
Daniel Dutch
a year ago
Came in with no appointment with my 2017 Jeep Rubicon making a squeeking noise from right front wheel. Talk to the owner who doesn't hesitate to take it for a test drive to diagnose the problem, them puts it on the rack and checks and test wheels and brakes and drive line. Finds no problem, lubes the drive train. All looks good. Squeak went away. Didn't charge anything. What a blessing this mechanic is. We need mechanics like this in Cali. Take your vehicles here.Service: Brake service & repair
Mike H
4 years ago
Passing through on vacation and my diesel just didn't feel right. I didn't know anyone in the area. I took it to Paul and had a great experience. He looked at it quickly, honest review of the problem and very reasonable fees. Think this is a guy you can trust.
Jeff Kopp
3 years ago
I was 7 hours from home towing my rv and my diesel needed help. I found these guys and Paul jumped right on it and figured out the problem and worked till midnight on Friday night AND came in on Saturday to finish up to get me on the road. Paul is a good honest guy and good think outside the box mechanic. He will figure it out, find solutions and get it done. Highly recommended. Did I mention he is closed on Saturday and came in to finish up!! Very fair and honest, a mechanic with integrity is nearly impossible to find. I'll be going back and I live 7 hours away.
Aaron Waldier
3 years ago
The lift pump in my dodge pickup went out on Sunday while on vacation with the family. I was fully expecting to be stuck a few extra days waiting for a mechanic to have time to get to me. Paul not only had it diagnosed within an hour of having it towed, but had me back on the road by noon on Monday. I am very grateful and highly recommend PJM.
Marilou Gauthier
a year ago
We were stuck while traveling back home and they were able to help us with the front breaks of our truck the same afternoon. The bill was very reasonable. Thanks Paul!!!Carswell familyService: Auto brake repair
Jaden Kell
9 months ago
We broke down on the side of the road, PJM fixed our truck first thing in the morning. Super helpful. We are so grateful.
Linda E.
3 years ago
Highly recommend! Customer service was waaay above and beyond. We broke down while vacationing. The Team at PJM had us up & running in a matter of hours. Made our bad day so much better to have caring honest people go out of their way for us. Thank you again for everything!Service: Electrical repairService: Electrical repair
Terri Fritcher
a year ago
Paul and Todd are absolutely amazing. They are trustworthy, honest and great at what they do. If your looking for a great mechanic shop I highly suggest PJM.