Integrity Auto Body & Full Service Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan L
6 months ago
Steve and his team did an excellent job restoring our 2013 Ford Focus Titanium with standard transmission to its former glory. They were quick to fix the brakes and rotors, along with a clutch replacement. The item that took longest was the repair for our rear end accident due to lead time on some of the parts. I am happy to recommend them, and intend to bring our other vehicle in for service here soon.Thanks Steve and Team!

  Destiny Johnston
6 months ago
These guys are so easy to work with. I had a mishap while doing a simple sensor change and called for help. Steve had me come straight down, Danny fixed my oops, and home I went in less than an hour and a very minimal charge.

  Micayla Land
4 years ago
Steve and Mark are the best! I've been rear ended TWICE in the last 8mo. They've taken care of me both times. Absolute best service in town! Prompt, friendly, professional and they my vehicle has never looked better.

  Symon Powlison
6 years ago
Let me first say that Steve for the most part was pretty accommodating. However that's probably where the positivity of this review will end.My car went into the shop on September 15th and was slotted for 16 days in shop and I was assured by Steve that this was doable. I also informed him if it took a little bit of time longer its fine as I was moving. Well it took two months for it to be completed and I was able to pick up the car on Monday. 11/13/2017. I would have been able to pick up the car on Friday the previous week, but Steve wanted me to drive out and pick up the new roof rack plastic guards that were being replaced instead of him because it was an inconvenience for him to close his shop for an hour or so and go pick up the part himself. This was frustrating but I wasn't too hung up on it because it had already been so long.Repairs got started and I was pretty exuberant to have my paint fixed, I took some photos of the car with the paint sanded down to base coat, and saw all the major dents that were covered and uncovered being filled and sanded smooth. Things were looking good, and I was beginning to feel confident that my car would come out looking brand new. However this started to fade away after a few weeks of calling and hearing no word or progress updates on the car I went down to see the car. So of the car was painted, I believe the hood and front fenders were first. As I began to look at the car, I noticed small bumps on the hood towards the front and sporadically through the rest of the hood. I brought up my concern to the tech on hand and was assured that these imperfections were normal want would be buffed out. Well they weren t, parts of them were smoothed out and others were still raised up, but all of them were noticeable on the final reveal.Before the final product was reveled probably a week in half before I picked up the car, I was finally called down to take a look at the car a final time to see if I needed anything changed. This is when I addressed some of the concerns I had with Steve, I would have kept going but he was becoming loud and more increasingly mad, so I let it be. I pointed out to him that there is swirl marks over the entire paint job including the gloss black accents and his response to this was, you will always have swirl marks in gloss black, no matter what, as for the rest of the car that will come out with wax, wax will Hide those. You will never be able to see them. Steve was not happy when i questioned him, so i backed off to avoid confrontation. Your right you should, and you should be repainting my entire car. Steve then reveled after all my concerns that, "this is why I never to full resprays because I can t get it perfect, I m not a professional, I m not perfect . should of told me from the begging.Steve had over sprayed my entire car it seems like, there over spray on the plastic piece on the hood were the wipers sit, on my intercooler, on my door weather stripping, on every window besides the windshield as it is brand new. There is now a residue stain in my front passenger seat there is wax residue from the buffing left all over my car inside and out.There is a laundry list of things wrong with the paint, I ll list some; dust and imperfection on hood, front bumper, mirrors, and front fenders. Swirl marks on entire paint job. He buffed over my headlight eyelids and ruined the paint so he had to remove all the paint and bring them back to an unfinished look. On the roof where a dent was filled, is still visibly seen, he buffed too much or didn t put enough paint on the car. He over buffed tons of places on the car to where the clear coat is gone and it s an ashy bland look, not vibrant like it should be. He said wax should make it shine. It doesn t. Hard paint line everywhere, residue everywhere. Over all a terrible job. Caps lock for emphasis: I DO NOT RECOMMEND THIS SHOP TO ANYONE, STAY AWAY, and PAY A LITTLE MORE IF YOU CAN AND GO SOMEWHERE WHERE THEY WILL TREAT YOU RIGHT. See Full Review in the images. Had to screen shoot it, too long to post.

  Beverly Holt
8 months ago
These guys are great. Efficient, reasonable prices and quick.I had an urgent need for one tire in the front. I called them and asked about two tires for the front, because I should replace them both so that they match.Not only did the quote come back $60 less then the other games in town, but they found me nearly new tires (90% tread) for the front to match the two in back, and I was in and out in under an hour with mounted a balanced tires on a car.

  Emily Swanson
a year ago
Steve and his team were amazing! They are knowledgeable about what they are doing and charge a fair price. We had some rust repair and a new windshield put on our vehicle and will definitely be back when we need to have more work done!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Chantica Lamson
a year ago
Steve is an amazing mechanic and person, we are so lucky to have come across him today! My friends and I were driving in Newberg and heard a horrible sound and the driving became unstable. After a quick google search we were grateful to see we were a half mile away from the shop. Steve welcomed us in immediately and jacked up the car to find the issue, which was a major safety concern. He provided a safe welding option for us to drive home and we are coming back this Saturday after he gets replacement parts! We will be recommending Steve to everyone we know!!!Services: Steering & suspension repair, Welding

  Anton Belov
2 years ago
We bought a 2011 Subaru outback from Steve. It's an excellent car and Steve did a great job fixing it. I would highly recommend his business!

  Kohler Johnson
5 months ago
Stopped by with a couple issues on my truck. Steve stopped what he was doing to take care of me. Thank you!

  Madferbie
a month ago
Terrible service. Didn't put new parts on my vehicle and tried to say they did.

  Chandra Gurel
2 years ago
Steve at Integrity Auto Body came very highly recommended to us by our friend. I found that her recommendation was very accurate. I was impressed with the timely service done with quality and kindness as well! He was empathetic to our story and I genuinely felt like he cared.

  Patricia Watson
a year ago
Steve and his crew are so good at tearing cars apart and rebuilding. They also do regular maintenance. They just gave my 2017 Nissan an oil change and tune up. Picked it up the same day. They also paint cars too. Great crew.

  Zachary Bibb
6 years ago
I would give this place more stars if I could. I had just gotten in a fender-bender which had damaged my radiator pretty badly. Integrity Auto Body was the only place I found that was still open. When I got there, Steve stopped what he was doing, took a look at my car, told me what was wrong, gave me details, and had everything fixed and running smoothly the next day. Very friendly, very reasonable prices, and very timely service. Steve is a hard-working, honest guy, and I would highly recommend his services.

  Method
a year ago
9/10! This shop is amazing and the only one that would paint my bumper stand alone, it's got a few small imperfections and a bit of orange peel near the bottom but for a daily driver it's spot on, even color matched perfectly!

  Chris Blomquist
5 years ago
My Honda Accord had significant front end damage. I was really nervous about the cost and process for repairs. Steve did an excellent job of informing me about everything that needed to be fixed and gave me several options for parts and repairs. After it was all said and done, Steve beat all the prices I had been bid and the results were outstanding. I could not tell that my car had ever been damaged. Integrity Auto is the best shop I have ever been to...they have my unconditional recommendation. Infact, I have refered friends to Integrity and they received the same great service.

  Bradford Steffey
11 months ago
They did a great job on my Lexus! Very swift, reasonably priced, friendly to work with.

  Anna Trump
6 years ago
Steve was so kind and helpful. I called him when my car wouldn't start so he rushed over and towed my car for free, then serviced it the same day. Steve was extremely helpful and gave me a great price! - Anna

  Harold Hayward III
6 years ago
Never, ever buy a car from this crook. We bought a salvage title Subaru from him on the recommendation of a friend. I specifically asked him about the head gaskets that are a known problem with this car and he claimed these were great. Had the car on a lift and showed me how clean they were. Within a week we started smelling burning oil. Took it back after hitting a deer and he did $3800 of collision repair with no paint. Just pulled parts out of his wrecking yard and slapped them on claiming that since it was the same color it s good enough even though that never matches perfectly. Pulled used lights out that don t match the ones on the other side. The capper was when we took it in for an alignment because it was all over the place. Turned out it had a smaller size tire on the back than the front. He had said the tires were new. When we called he acted like we were lying and then said it didn t matter that much as long as they were close. Subaru manual said they should be within 2mm tread depth of each other. As a Subaru guy Steve absolutely knows this and flat out lied. Then he never returned our calls.Steve was charged criminally for illegal shenanigans with his dealers license a few years back and now his wife has to do dealer business. Don t ever go there unless you want to get ripped off by a con artist.

  Laurel Connon
8 years ago
I've always had a great customer experience with Steve from Integrity Auto. I drive a Subaru and he's a Subaru specialist. Whenever I have an issue with my '96 Legacy, he's quick to help me solve the problem and reasonably priced to fix whatever issue. He's an honest and genuine guy that I trust working on my vehicle.

  Amber Maerz
5 years ago
Steve is extremely smart! His knowledge is unbelievable, & he is fair. Do not listen to any of the negative reviews. This man figured out & fixed what Newberg Dodge & Newberg Chevy couldn't. He had our SUV running correctly in 30 minutes. I'm impressed beyond words.

  Maureen Davis
5 years ago
Mark gave us a quote several hundred dollars less than another shop. They did beautiful work and even went the extra mile in fixing a piece. The car was cleaned inside and out. They finished when they said they would. I couldn't be any more pleased. I highly recommend this shop.

  Matasha Vexen
3 years ago
Ask for all quotes IN WRITTING. They charged me $45 to install a car battery that I purchased from them, installation took all of 5 minutes tops and they charged me for 30 minutes. The day previous, they told me they wouldn't charge me for the installation at all because "it only takes a couple minutes" and I was already buying a $230 car battery from them. I priced out the exact same battery at AutoZone for $160, but went with Integrity because I wanted to support a local business. Unfortunately they do not live up to their name, Integrity. Next time I'll go to AutoZone that not only has MUCH cheaper prices but also installs car batteries for free that you buy from them, and doesn't slip added fees onto your bill when you go to pay. Ended up costing me over $100 more than what AutoZone would have been. Not impressed.Service: Battery

  zbbz42
5 years ago
Steve sold us a car for 1500, instead of telling us there were any issues he concealed the issues, including by way of turning off the check engine light. When asked to do an oil change the day we bought it he said it had one recently but couldn't confirm when. We went and had one done. To find out that it needs a whole engine flush as the there is black build up on the cap, a radiator flush and seal of leak. There is a oil leak. Transmission leak. And the check light engine came on for the catalytic converter.. The day after we bought it there was a loose belt that he did tighten and then give us our floor mats. That we didn't get until we came back with that issues. When we called today about the other issues to see what he could do for us. He quickly shut us down saying it runs and drives and you dont get much car for 1500. Words from the mechanic. I wasn't asking for free work I was hoping for some direction as we just bought a car from him. Instead we will not be going through him ever again. He lacks profession, or care for vehicles that he is selling.

  Mari Martin
3 years ago
Absolutely loved this place. Got my car inspected and they were helpful, kind and easy to work with. 10/10 recommend and will be coming back when needed!

  Jason Audette
a year ago
Had a coolant leak and got there right before they closed. They stayed 3 1/2 hours overtime and got us back on the road. Very professional and friendly crew.

  Vahid Nuhanovic
4 months ago
Number #1 in town affordable and friendly

  Ethan Swihart
a year ago
You can't beat Integrity!! I've had only great experiences with these folks and they are my go to shop!Service: Body & TrimService: Body & Trim

  Mich Curry
2 years ago
Nice working shop with great service, honest, fair, knowledgeable, would like steve to be my go to machanic for all my auto repair needs.Service: Auto engine diagnosticService: Auto engine diagnostic

  Shannon Clapp
4 years ago
Steve is great, love getting our cars worked on here. We've been coming here for years.

  Kurt Clapp
7 years ago
Got a new starter motor for my truck and I didn't get screwed over. Most honest mechanic I've met definitely recommend