Viking Performance & Repair
3 (2)
3817 Crater Lake Hwy, Medford, OR 97504
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Denk
a month ago
Would give a 0 or negative if an option.I went in for a simple catalytic converter code that Ryan said he had handled before and he knew exactly what to do This guy took $1151 from me, took 2 weeks longer than he said without communicating, told me he was saving me a lot of money then did some questionable things to my car and gave it back to me with 2 new check engine light codes that popped on after driving 50 miles from the shop. When questioned, he yelled at me and told me I was 86 d from his property. Instead of diagnosing a problem, this guy just looked at his computer and attempted to trick the car into taking off the check engine light instead of fixing what was wrong and neglecting if his actions would make the car worse.I am paying someone to undo the work he did and get my car back on track.I was educated that any decent mechanic would go through basic checks on a car, especially depending on what the issue was. With this one, car code involved air flow, and it is clear that Ryan and/or his crew did not even check the regular air filter.Attached is a picture of a rat nest/other taken out of the air filter.There is another picture attached of what my rear O2 sensor looks like now and the spacer this guy put on it, which is a trick to get rid of the codes and created even more obstruction. This is after paying 2 man hours for the work he did on the rear 02 sensor. It looks like someone took a hammer to it or just clamped it hard enough so they could turn it (and break it).On top of it all, the communication was the worst I ve ever had with any business I paid to do work. Ryan s cell phone was down for over two weeks (and never came back up) and there isn t another good way to get ahold of this shop.This is the worst experience I ve ever had with a mechanic/shop. Complete disrespect and disregard for doing the right thing.
I5towing Llc
7 months ago
Very professional and good rates