The Auto Lab LLC

4.8 (59)

  1025 N Central Ave B, Medford, OR 97501
  (541) 245-6280
  theautolab541.com
  Claimed

Auto repair shop

Service options

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jaida Webster
2 weeks ago
Matthew at the auto lab gave me a very friendly and genuine service today and had me in and out in less than an hour. I took my new car in to get it looked at before buying and he gave me peace of mind at knowing that it is a reliable and good car to buy. I will DEFINITELY be coming back. Thank you Matt!!! :)

  Pamela Shinn
5 months ago
I have been to the Auto Lab several time's to have maintenance and other things done on my car. Matt and Nick are the most friendly and kind men. I've spent time in their office while they are working on my car. They are so kind to and respectful to the customers on the phone and when they come in. The patience that they show to customers is wonderful. They always tell you up front what the cost is going to be before they take the job on. Which I really admire. I would and have recommended their shop to several people. Keep up the amazing work guys.

  Renee Sharp
a month ago
Such a great experience when it was already stressful. This family owned shop is absolutely amazing! They do not over charge in fact the opposite. They will do everything in the power to save you money to get you back on the road!Thank you so much. From the owner to the young men working there they are nothing but helpful, kind, and professional we will now be using you for all of our mechanical needs and referring our friends and family to your shop. Thank you again.

  Jordan Wilson
5 months ago
Honestly, there's absolutely no point in ever going to another mechanic! Ive been here several times. Matt, the owner, doesn't scam, he's very authentic and genuine. Not only that, he's very knowledgeable, educated, down to earth and informative regarding your vehicles needs! Nick, his son, is amazing as well. The youngest son cones in and even helps sometimes. Very well rounded shop and I hope you decide to check em out!Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil change

  Tommy Fisher
2 weeks ago
These guys are the real deal. The only thing that surpasses their customer service is their workmanship and attention to detail. Go here for routine maintenance and souping your ride up, they can do it all. Top notch team of guys 10/10

  Santiago Raigoza
4 months ago
I had a great experience at The Auto Lab! They fixed my car quickly and the staff was friendly. The prices were fair, and they explained everything clearly. I definitely recommend them for anyone needing car repairs!

  Brian Sutherland
a month ago
Awesome service! Knowledgeable, friendly, helpful, and fast. Matt and his team walked me through whole process and made me feel at ease. I highly recommend!

  Corey Merritt
5 months ago
Great experience at the Auto Lab with Matt and his team. Very knowledgeable and positive team he has working there. Matt was upfront and honest about everything and would listen to any questions you had

  Larexcargone
4 months ago
Came in for a basic maintenance. Before leaving had a battery issue. They replaced the battery and had me on my way in less than an hour. Great folks. Always kind and professional. Will recommend!

  Kathy Raver
5 months ago
This place is old school. The treat you like family and they don't gouge you in price. I will definitely promote this family ran business. If you want to be treated with respect and have a great experience then go here. They represent integrity.Services: Tires, General repairs & maintenance, Tire rotations, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Auto maintenance, Oil change

  Hunter Servis
4 months ago
This hands down is the best place we have been to. Love Matt. Nick. And Nate. And Bryan. Absolutely no other shop is as honest. Dependable. And hustles as hard btw fk Ryan hubs.

  Brandon Matlock
5 months ago
That this auto repair shop is a cut above the rest, the staff was very professional not to mention were very fast and family operated. That I used to get my auto repair and intoxalock work done by other shops but they were able to help me fix and repair issues that the other repair shops had created that I plan on being a long time customer very satisfied and very affordable thank you again auto lab!!Service: Electrical repair

  Dana
4 months ago
I was having a stressful day before I showed up and for being my first visit, Matt made sure I felt at home immediately. As soon as he found out what I needed, someone was working on it and gave me updates every 30 minutes. Aside from being extremely busy!!

  Martin Hasslehof
3 months ago
We were in town on a real estate project and my GMC Denali Truck needed a basic maintenance SIMPLEPicked vehicle up after repair and now it s showing misfire on cylinder 7. !!!!What happened is The Auto Lab LLC stripped out the spark plug well and tried to add a heli coilBAD NEWs from the GMC dealershipAVOID THESE BOYS- they are playing grown ups and make costly mistakesMY MISTAKE. We will seek legal counsel

  Tommy Loftis
8 months ago
Great people. Honest as they come in my opinion. As the owner of Whips Auto Sales, I do a lot of business with these guys and have complete confidence in the repairs performed. They stand behind the work and only do what is necessary.

  Ellie Webb
2 months ago
My boyfriend took his car here with a blown alternator, great small business and honest people

  Durtie Sanchez
4 months ago
Matt made the mistake of using my Cash app card @ Wendy s when joy riding in my car that he failed to fix$12.67 in fraud on my cash app account and the video has you in the act!!!!Arrest warrant issuedServices: Electrical repair, TiresServices: Electrical repair, Tires

  Connie Himes
6 months ago
Matt and Nick do wonderful work , super friendly! They explain everything , that makes a non mechanic understand! Everything is done in a timely manner! Fast and efficient.

  Baby Lynn
a year ago
Matt and Nick really know their stuff. I originally started going here for an Intoxalock, and then had them do some maintenance on my older Infinity SUV. I couldn t be happier! Car runs beautifully now, I call them auto genius. It s nice when someone has enough experience to intuitively know what the vehicle requires. I trust these guys.Services: Transmission, General repairs & maintenance, Battery

  SacredGeoPinecones
a year ago
Just had the pleasure of meeting Matt and Nick. I had stellar experience with getting the interlock device installed in my vehicle. They provide amazing customer service and explained everything with exceptional detail. Matt also went above and beyond to make sure the correct paperwork was sent to the DMV, he was also able to troubleshoot an issue with my vehicle and was able to open space in the schedule to get me in way sooner than I expected! Thanks again you will be seeing me in the future and I will definitely recommend you to my friends.

  Matthew Cartmill
2 months ago
Seriously, very well at multi-tasking, honest, and great communication skills with everyone. Completed all that needed to be done with no problems.

  Tom Thomas
10 months ago
Solid place! Helped me out when my own cities place was booked way out. Accommodated me last minute too, which was beyond appreciated. Definitely would return for any needs if I were from the area and would recommend if you re passing through and need any services.

  Samm Damato
11 months ago
I first discovered Auto Lab LLC through the unfortunate event of a DUI IID Installation due to it being the Official Intoxalock Service Center , however, my service and hospitality with the owner and his two sons has been AMAZING! This is also my first car so naturally this is my first auto shop and I am grateful to find one such as this one. Thanks Auto Lab for making my experience so great. 10/10 Recommend!Service: Electrical

  Larry Safran
a year ago
Mathew is amazing. He really knows his stuff. We were traveling when our under carriage came loose. Mathew squeezed us in and did a very thorough job reattaching it. He was able to work around damaged connections allowing us to get back on the road and drive home safely. He was very friendly both on the phone and in person.Since it was an emergency visit I was expecting to pay a premium, but he charged us a very reasonable price.

  T R
a year ago
Took my 2016 Mazda in to fix my trunk latch. They did a great job; they also fixed my driver side door and updated my car computer. Great communication too! Definitely recommend!

  Robert Whittaker
6 months ago
Not happy with the price I was quoted vs what I actually ended up paying. Very disappointed. Would not recommend this shop unless you want a much different bill when it s all said and done..

  Loriann R
4 months ago
These guys Our excellent customer service. I would recommend them to anyone

  Jennifer Lyles
a year ago
The owner Matt is great very knowledgeable of the interlock device, very helpful and the installation takes no time at all. The auto lab is very affordable as well. I defentialey recommend going to auto lab you will be treated respectfully amd fairly.

  Brett Mattos
a month ago
These guys are top notch. 100% recommend.

  Jonathan Poot
11 months ago
If you looking for a mechanic shop with good prices, good service, and willing to work with your schedule, give these guys a call. It is hard to find honest mechanics like these guys today.Service: Oil changeService: Oil change

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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