TEC Equipment - Medford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Elena Mihai
a month ago
We replace our water pump here. The service was excellent. Stuff is very helpful, professional and friendly. Robin the manager was honestly in top of everything and found a place to help us as fast as he could also the mechanic was very knowledgeable.We really appreciate all their help and support. Highly recommend this place. Thank you for everything and we will be back for sure.

  Aliaksei Vasilyeu (Alex)
5 months ago
Was on the phone with them 300 miles away, they named the price but upon arrival price was increased. This is not a right place for your rig. There are a lot of places across the country who will help you in a professional manner. BTW if you need to change even windshield wiper they will not allow you to do so on their property such a joke. Stay away from this place or they will rip you off

  Joe Brandt
2 months ago
Andrea is always a pleasure to work with... great team, top notch mechanics, always going above and beyond

  Crystal Freight
9 months ago
They just do bad service it looks like they search on YouTube and then start working . too much time and money consuming for nothing positive

  Curtis Larson
a year ago
They were unfriendly and would talk down to me when I would call for something simple like an estimate. Their service is extremely slow. It took them more than 2 days just to give me a diagnosis. Their prices are extremely high. Not only would I not recommend them to anyone but I will tell others to stay away.

  Yilkal Assefa
a year ago
My experience here has been top notch. Very helpful staff and mechanics that knew what they were doing. Came here from roadside breakdown and a very knowledgeable mechanic diagnosed the problem quick and fixed it in right away. Thank you all here for the beat treatment of my truck and myself. I recommend this location because they understand urgency in this business and care about their customers. I will arrange return whenever I have issues with my volvo truck .

  Naveed Rakhshani
10 months ago
The best place to get ripped off $182 dot inspection of the trailer.$845 oil change and laborThey charged me $100 for environmental and shop fee

  Angela Hall
4 years ago
Great place to get your semi truck fixed. Nice bunch of people who got the job done and had us back on the road by the end of the day. Thanks guys!

  Cyndi Mandigo
2 years ago
This company was by far the best my husband and I have ever gone to for repair on our truck. They went above and beyond for us making sure we were able to avoid having to stay at a hotel. We have a Ari sleeper and were able to stay in it while we were waiting for our parts to come in. They made sure we were in a spot where we could get water for our truck, let us use a vehicle to got get groceries. I can't say enough great things about them. They worked as quickly as they could when it was time to repair our truck to get it done in one day so we again did not have to go to a hotel. Thanks guys so very much for your excellent service and kind hospitality. I would definitely recommend them to anyone needing repairs.

  HPrestonBrown
4 years ago
Need tire chains for your semi? Come here!! Don in parts sold me a set of 6 for only $181.56, an incredible bargain, 30% less than their nearest-priced competitor that I checked, and less than half the price the truck stop was asking. Next time I'm in town and need something, I'm calling Don FIRST!!! :-)- One VERY happy customer. :-) Thank you, Don! You done good today! :-)

  Becky Carte
3 years ago
We had an emergency while we were traveling with our Volvo truck and they got us right in, diagnosed the issue, fixed it and got us back on the road!

  Mujeeb Momand
10 months ago
Not recommending this Place. I was there and they charged me 3 time more than regular shop. Very rude and disrespectful owner

  Jugraj Singh
2 years ago
Service is horrible did not get my truck for 2 months and in Eugene Volvo we had payed money. When it was done I picked up the load and the same problem appeared again I'm tired of this. Now its still in Medford for 2months.

  John Herr
7 months ago
If you look.out back you will see a junk yard.. Go somewhere else.

  Don Clayton
5 years ago
Just Like the Poster Says.I m in the customer waiting area. Watching Forged in Fire while using the Wi-Fi for my Kindle. I called the local Enterprise rental in preparation to be stranded while the mechanics figure out what s wrong and how many days till any needed parts arrive. After I pick up my rental, I go back to the waiting area researching which hotel to stay at based on ratings from my fellow reviewers. Having made my room choice, I glance over to see the propaganda poster proclaiming how wonderful this place is to all their customers. Such empty words I ve seen before, every time I ve been in a shop waiting for my vehicle to get worked on . . . Except for this time. That is, I arrived in the afternoon at 2 PM. My vehicle is ready by 7:40 PM. Absolutely unheard of in the business of commercial vehicle repair. Even for an oil changed these days. At least in my experience. At most, in everyone s experience I ve talked to as well. And, especially considering the time of day I arrived. Whereas everyone tries for early morning arrangements, here I come 2 hours after lunch. The staff at TEC-Equipment, Medford, had the skills, service, and parts to get me in and out in an expedient manner. I ve never experienced this in all my years as a professional tourist. If they re not careful, they just might spoil customers into always expecting this. Excellent!

  Gulam nabi Sayedi
9 months ago
They did not let me have a service coffee inside bad place to go

  Brian Zuker
5 years ago
Fast work. Excellent service. Good experience

  Jag Mann
3 years ago
Had my engine rebuilt. Robin was rude the entire time. Charged me 39k. I drove it for about 20k miles and the clutch came completely apart from the transmission while I was driving (dangerous). I had a shop in my home town fix TECs poor workmanship and sent the bill to TEC. Robin was rude as can be and literally turned red. I was completely uncomfortable because of his anger and aggression. He had no concern for me. He was simply angry about covering the bill. In the end they did cover the repairs. But the experience was horrific. Idk if he had a bad day or something but he was a very large scary angry aggressive person. I would never return to this shop unless absolutely necessary. Cost is high, workmanship is low. And Robin is a time bomb. Good luck if your left with no other options.

  John Carter
4 years ago
I bought my truck at their Portland location but this is really my home dealer. Every time the truck has been in the shop here, Robin Duncan and his crew has busted their humps to get it back on the road. I have nothing but praise for both the service and parts departments here!

  shamim rakhshani
9 months ago
I had extremely bad experience here at the beginning they are rude and bad behave people not worth single penny services

  Zabiullah Atal
10 months ago
They installed my sensor on my truck on opposite directionAnd they charged 2000Also bad and rude people

  Chris Wells
4 years ago
Been here for servc work on my 2017 Volvo 780 3rd time and always et handled quickly , friendly shop service staff and friendly sales ppl an parts dept. CMX truck # 74 -- Chris

  Palminder Singh
a year ago
Wonderful amazing teamLet me in and out in couple hours great service got it fixed thank you guys

  Mr. v
6 years ago
I stop to get some seals for the flex pipe on the dpf... but they give me one wrong....Then I stop in tec portland and they did not want to exchange for the one I need... so I have to buy other seal and that I had to go back 300 miles for the return.... not good....

  Mark Jones
a year ago
Good folks.. they take good care of me and my trucks.. for past 7 years

  Alibek Kuchiyev
7 years ago
I had my truck in the shop i had problem with coolent system and they first called me and gave me the price for $2550 and i was happy... after they finished its end up $2936 and they said they never told me the price at first but i have my friends who was next to me and they all heard anyways i send my brother to get the truck from medford, Or when he came home next day i reliezed the coolent is leaking and when i opened the hood what i realized they never changed the staff what they charged me for i called and asked them because i spend another $156 to fix their mistake and what they told me email us the reciept and your account number we will refund the money you spend i havent heard anything from them its been almost a month i called them again and they told me service meneger is out he will be back shortly and he will call you never get that call... i dont thing they are doing their job we are paing them to fix out trucks but i dont see they fix anything.... negative for this place but i will still stop by your place and get my money...

  Bestphone Repair
2 years ago
Called the service department to find out history record they have done on one of the Volvo trucks I was buying ,The guy names Jason or James Rude answered and put me on hold for 5 min and asked for vin number and put me on hold again for 20 min , after he said they can t give any information and said : - if the owner of the truck saying so maybe it was replacedBad service , just wasted my timeIf you guys can t give info than just say in the beginning

  Martin Clark
7 years ago
Had a bad tensioner , the technician came out right away. Verified concern, had part in Stock. Professionally installed with fast and friendly service. 10/10

  John Ahrens
2 years ago
I wish their mechanics stood behind their work. When something isn't fixed right the first time, you shouldn't have to pay twice for it.

  Tom Wilson
5 years ago
I have to pay $735 For a warranty job. Actually the money was for the road service which they brought the wrong parts to the truck. But they still charge me all that money for the road service. I am not happy.