Steve's Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vinny Greer
6 days ago
Young car owner without a ton of experience. I was lucky that this shop was the closest to where my Camry broke down. Super friendly and helpful, easy to talk to, and transparent about services and fees. Everything I could have hoped for! Cannot recommend this business enough.

  Ray Espinosa
2 months ago
First time customer.Was very pleased withthe team, George and Tom's proffessionalism, expertise and overall customer service. I am going to trust their shop mechanics are master mechanics, so I cannot say otherwise unless repairs were unsuccessful many years from now, honoring certain limited, reasonable warranties. Steve's Auto Services is apparently focused on providing customer satisfaction to first time, long time customers.As I full service vehicle repairshop, it seems they are unmatched, competitive.We will certainly continue in taking our vehicles to Steve's as long we are here in Mac. We are definitely recommending them to all we know or don't know.Thanks to them for being here!!

  Al Arguedas
a week ago
Outstanding service! Identified my Explorer s problem, gave me an estimate to repair, which is exactly what I paid, and delivered it on time. Well organized and professional outfit. Pleasure to do business with! Thank you! Al Arguedas

  Arin
4 months ago
I can't recommend George and Steve's Auto Service enough! Their commitment to customer satisfaction is unmatched. Not only do they excel in their work, but they consistently go above and beyond. Their expert advice on current and potential issues with my car has been invaluable. Trustworthy, reliable, and top-notch service they've earned my trust and loyalty. Highly recommended!

  Megs Harper
a month ago
My service was quick and under specific circumstances that were normally not a part of their policy they did allow due to the circumstance. I picked up my car same day and was able to pay in full and get on the road quickly!

  Korin Miller
2 months ago
Steve s Auto Service is great!!! The had really good communication with us when doing some work to our sons older truck. No surprises when it came to payment as they sent estimates out prior to doing any work for approval. Steve s Auto Service is our go to now! Best in McMinnville we highly recommend!

  Marcelle Christie
3 months ago
The service was excellent. They went over my car and checked everything during the oil change The price was excellent. And they were very friendly and fair gave me a ride home and picked me up. I recommend them to anybody.

  John Gallup
4 months ago
George was great in getting me just the right part I needed, then followed up with great service and double checked to make sure all was right. This was my first time doing business with Steve s. As an ASE certified mechanic, I know when the service and quality is good. This is a great place and I ll be back!

  garry hanna
a week ago
In a business like auto repair, the number of problems that could arise in the process of doing a repair is staggering. So when something doesn't turn out as planned, it is a part of doing business. It is the nature of the industry to have problems pop up after the bid has been made and the process has started.That said, I can say with confidence that Steve will do the right thing when faced with unexpected problems during a repair. In my opinion, Steve has distinguished himself by following through until the job is done right no matter how much extra effort is required.It isn't uncommon for things to go wrong in any business venture. It's what happens next that really matters, and this business does the right thing next, always.

  Elizabeth Britton
4 months ago
Everyone is knowledgeable and honest. Each time I ve needed a repair, they let me know what can wait and what needs to be fixed right away. They are respectful of budgets and time. George goes out of his way to make sure I have what I need. Thanks so much!

  stacie larson
4 months ago
I called on a Monday, brought car in on Tuesday evening and it was ready to go on Friday. Excellent customer service and reasonable rates. Customer for life!! Thank you so much.

  Wyatt Russell
2 days ago
Very helpful and flexible. Been going here for 2 years now and been nothing but respectful service and great people.

  Angie Meyers
5 months ago
No other way to put it: These guys rock!I worked with George and he is very attentive, smart, and gets his customers for sure!This place was recommended by an Engineer that I work with that lives in McMinnville, though my husband and I live in Dallas.I have not taken one of my vehicles to an outside mechanic in over 20 years due to past experiences, so I was somewhat apprehensive.We had two (3) main issues: 1) High frequency 'buzz' in the steering wheel has gotten worse over the last 12 months to the point that your hands can go to sleep if driving more than 10 minutes, 2) Nissan Versa SV just went over 100,000 miles and was badly in need of a full tuneup; gas MPG went from 40 down-to 36.5, and 3) Car wandering on freeway more than normal for a little sub-compact.Now the tuneup is simply: New plugs (taking the entire plenum off is a royal pain), new air filter, REMOVE and totally clean the throttle body cuz they get real dirty. Also, had them do an oil & filter change.Diagnosing the buzz in the steering wheel can be extensive down-to and including the rack & pinion, suspension parts, wheel bearings, tires and wheels, and even maybe the transmission.Now in the troubleshooting the buzz they did not find any issues with the rack or suspension parts (shocks, ball joints, cross members), or wheels/tires, so nothing stood out. At this point the Tech suggested that the vibration (buzz actually) might be getting transferred from the transmission and this is where the troubleshooting stopped.They did however find that the FEA (front end alignment) was out big-time in the toe setting. They fixed this and the wandering and jerking around the road is gone! Previous owner had hit a curb I'm sure, classic symptom is this metric.Results: The tuneup is fantastic! All the pep of this little car is back. My MPG went back up to over 40 MPG which is great.The troubleshooting could've been really started from the steering wheel, all the way down to the linkage at the firewall, and then the linkage down to the rack & pinion: I don't know if this was performed. And this is where the problem was however.This little Nissan 'does' have Power Steering, but not classical pump and reservoir type. It uses an ELECTRIC POWER STEERING COLUMN MOTOR and ENCODER just below the steering wheel behind all the plastic next to the Tilt handle on the column shaft.The motor is what was causing all the buzz by having problems with the encoder so it was going back and forth (lost obviously) at a high frequency. It was felt in neutral and even when the car was NOT in motion. Unplug this power connector to this motor: BUZZ is GONE! They missed this, but that is tricky to diagnose to make.My husband Richard is a Master Mechanic of over 40 years, so he found the parts we needed and is taking the time to swap them out, just don't need to change the entire steering column.Point Is: Will I go back to Steve's for more work? YES, DEFINITELY.They have restored my faith in a Mechanic shop that does what they say they'll do, at the price they say, and do high quality work, and so darn fast! They actually got it back to me when they said they would! Who woulda thought!I don't mind driving 30 miles from Dallas up to their shop.If you have work needing to be done, try Steve's.And thanks to Robert Myers for the recommendation.Services: Electrical repair, Steering & suspension repair, General repairs & maintenance

  jimdhmc
4 months ago
Friendly courteous service. My brakes weren t working now they are. They completed the work in a very timely manner. What more can I ask for.

  LuAnn De Young
a week ago
Yes I was happy with the service and the explanations of work needed to be performed.

  Jeff Cameron
5 months ago
Steve's Auto will not only make it right for you, but the service advisor staff, the mechanics and the service they provide is outstanding! Our Z28 has seen Steve's Auto many times throughout the last few years as they've brought it back to life for us. The latest service provided by Steve's team was absolutely awesome!! Ask for George or Tim and they'll get you scheduled...

  Tim Blackwell
8 months ago
We were very excited leased with the timely service which we received for our vehicle. Over the years we have come to trust & appreciate the knowledgeable, professional attention we have grown to expect from the staff. We would not hesitate to recommend them to others!

  alan lucas
7 months ago
Steve's provides amazing service. I come from a family with a brother who owns an auto mechanic shop back in Alabama. Steve's provides as quality service as my brother. I fully trust the recommendations from this shop and have always been dealt with fairly. We use Steve's for all our repairs.

  Shannon Bell
11 months ago
By far one of the best experiences I've had with any mechanic! They took care of everything; worked with our extended warranty, explained what all was needed very well, and kept us up to date as our extensive project was in progress.Highly recommend!Services: General repairs & maintenance, Auto brake repair, Engine repair, Vehicle Inspection, Vehicle safety inspection, Auto maintenance

  Karen Sears
11 months ago
Steve's Auto Service is and has been for many years my "go to" auto repair and maintenance shop. I have received nothing but the best service, always! Steve and each and every one of his employees are so very friendly, welcoming, kind, knowledgeable, and always doing more than 100% to help care for my car in times of trouble and to see about educating me with proper routine maintenance to help avoid any future problems. I trust this shop to work with me and to keep my car running smoothly and safely. I highly recommend them whenever I am asked "Where do I take my car?" They are the best!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Oil change

  Karen Hoffee
2 months ago
Best customer service and mechanics in town!!!! Honest, professional and a shop that really cares! I ve been going here since they ve been opened in McMinnville. THE BEST!!!!!!!!!!!!!!!!Steve ..what would you ever do without George!!!Services: Auto engine tuning, Oil changeServices: Auto engine tuning, Oil change

  Amber & Jon Nieves
a year ago
I was from out of town and my car broke down so I searched up who in Mac would be able to help me and read reviews. This place is AMAZING! Don t even hesitate cause they ll take care of you and keep good communication along the way. Tim was awesome and helped diagnose why my car did me like that and would start up, turn over, or fire the engine up. He got me in and out within a few days and I couldn t be happier. Great prices, great team, and professional. If you re on the fence, don t be. They are rockstars and have been around for 10+ years so they won t do you wrong or try to up charge or get you to purchase things you don t need. 10/10 recommend guysServices: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle Inspection, Air conditioning, Wiper blade installation

  Lori Day
7 months ago
Everybody at the shop was friendly and explained everything thoroughly. They stayed in contact with me about the service. Did a complete inspection of my car and created me a list of repairs needed. I will be using them for service on all of my cars.

  Amrita Marie
a year ago
These guys have got their hearts in the right place and will really look after you with care, even as a new customer. I live out of town and came in due to an emergency. I got an honest assessment from individuals who seemed to really care. Very grateful for the experience. I would not hesitate to use them again in the future if in the area, and would even go out of my way to bring my vehicle here if possible, based on the honesty alone. Very Grateful, Thank You!!!Service: Engine repair

  Gina Eggleton
a year ago
I love Steve's Auto. They are honest and thorough.I totally trust them.They have taken fabulous car of both of my vehicles. Some times even squeezing us when when they are busy.The staff are awesome, as they always go above and beyond in every situation for you, and have become like family..I recommend them to everybody.Services: Brakes, Air conditioning, Vehicle safety inspection

  James Williams
8 months ago
Had and unknown issue with my car right before I was supposed to go home. Came in first thing on a Monday and they were able to get me in for a diagnostic test and an oil change. Great service and George was super helpful. Made a stressful day go a lot smoother.

  Mike Jewett
7 months ago
I brought my vehicle in for AC repair and general tune up and car runs great! The only thing was there was a squeal from the new belt that did not go away. I brought it back to them and they put on a new belt from the auto maker and that did the trick! And they didn t charge me for that as well! This is the place you want to consider when you need any work done to your vehicle!Service: General repairs & maintenance

  Donovan Darling
10 months ago
Just got a balance, rotate, and align this time. But Steve s has done it all for me on 4 different vehicles now cat replacement and O2, window motors, tune ups, fluids, gremlins, you name it. Some of the nicest guys you ll ever meet work the front office, George & Tim. The mechanics do solid work and their rates are totally fair. I ve been to a ton of shops and this is my favorite. Thanks, guys!

  Mike Burton
6 months ago
The service I received from Steve's was the best I have ever received. The customer service team are very professional and work with my schedule to service my vehicle in a timely manner. They are very courteous and approach vehicle repair as if it is they personal vehicle. I would highly recommend Steve's Auto for your vehicle servicing and repair.Services: Air & cabin filter replacement, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Oil change

  Ben Crabtree
2 months ago
George shows tremendous attention to detail. He listens to the customer and follows through with the repair and respect for the customer.