Valley Auto Sales
4.5 (72)
995 S Main St, Lebanon, OR 97355
(541) 258-6950
thevalleyautosales.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan C
4 months ago
Amazing customer service, they even stayed after closing time to make sure I drove home in the car I wanted. 10/10 will shop here again and recommend anyone check out their inventory to see if they have what you're looking for. I know they did for me
Benjamin Schwarz
5 months ago
Purchased a vehicle here earlier this week. Scott and Luke were super knowledgeable with their inventory and very helpful with the purchase. Stress-free and easy process. Huge thank you Valley Auto Sales!
Trenton Koontz
11 months ago
Scott and Luke are two knowledgeable professionals who are easy to work with and respectful to their customers. I traded in my old car and the value assessed to my car was very fair. I ve been in several times since and had nothing but positive interactions each time. Definitely recommend!
Marta Bland
9 months ago
Great experience. I bought a Chevy Tahoe and it s been perfect. This is my second experience there the first time he had me approved for a loan before I even arrived. I ended up not buying the car, but it was very nice to know that I was preapproved. This time around he found me a good loan and I got a great car.
Erin Wells
a year ago
We had such an amazing experience, Clyde Bringham is the best he is straight forward and doesn't try to pull the wool of your eyes. He is an amazing sellsmen, and he made the whole process so easy and fast. If anyone I looking for a car Valley Auto Sales is the place to go!!!! Thank you guys so much.
James Brigham
a year ago
Happy with all my dealings at valley auto sales. I was treated good, I worked with Clyde and Luke and I had a great experience purchasing my new truck. I plan to do business again.
Robert Oar
a year ago
Would highly not recommend got my car almost last year and nothing but problems and Scott told me that they would replace the cats never did and now the transmission is going out what a wonderful experience at Valley auto s for my first car. Just sad!! I am honest with my review it should ve got done right. but for some reason it takes 9 months for one part or sometimes aftermarket does that cause it s been like this since I got it I ll I wanted was the cat to get done sorry
chelli bock
a year ago
Shopping for a used car would definitely be on my "Dread To DO List", but I had a great experience at Valley Auto Sales. I bought a nice car at a very good price. I love my new Toyota! Thank You Scott!
Karla Hammond
a year ago
Giving this place even a 1 star is being nice on my part. My son and daughter in law bought a Chrysler T&C from them. Over paid to begin with but they really needed a vehicle. Probably a month after they got it, they had to put another $600 or so in it. Then it kept having all sorts of issues. Not easy fixes. Major ones. It ended up being completely unsafe for them to drive with their young kids. They ended up putting another 2k in it. In the end, it needed another 3k in repairs. They had to junk it for $500. They didn't have the money to be without a car. IT WAS A LEMON!!!
jeff archacki
2 years ago
1. Take a mechanic if you can.2. Read the entire Carfax.3. The salesman did go out of his way to try and reimburse me for routine maintenance and getting a second proximity key.I had to amend this review as the dealership did in fact send a physical copy of the Carfax as well as a check to help cover additional costs.
K Olsen
2 years ago
Scott and his team are honest and straight up with no nonsense. Prices are fair market value verifable on Car Gurus. Financing available on Saturdays! Buying a vehicle from Valley was a pleasant experience and much easier than any other dealership I have dealt with over the years. If you clearly communicate your needs or wants they will help you
Briana Anderson
2 years ago
Scott is awesome. He was honest with us and made sure everything that needed to be done was before we took the car home. He honored the price that we talked about and was quick and easy to get through the whole process. He was also fair with our price for our trade in. Would definitely buy from him again!
Locolatino
4 years ago
Bought my 2007 Dodge 1500 from Scott. and now my wife and I are trying for the Audi... Didn't go anywhere or check anywhere else for a car. Went straight back to Valley Auto. I am a firm believer in if your taken care of with great service... loyal customer i will be. Scott has been great and we appreciate all he has done for us. I will always send people his way for vehicles. Thank for great service.
kevin ashley
a year ago
For the most part all the sales folks were helpful and the owner was prompt when it came getting us all settled around with paper work,,,where my confusion is is we traded the kia and noticed the RPod has been put on the credit Union account but the kia has not yet come off that same account ,other wise things are all good and we are pleased with the trailer, thank you to the owner ,Clyde and Luke.Want to thank Scott for calling and clearing up my confusion.all is great.
Matt Seaton
3 years ago
Far and away the best experience I ve had buying a car. I knew what I wanted coming in and no one tried to upsell me. I was able to get the car checked out by a mechanic quickly (great condition) and got more than expected for my trade-in. These guys got me a great deal on a car I really like and it was as quick and painless as these things can be. If you live in the area and are looking to buy a car, I can t recommend Valley highly enough!
Zachary Campbell
2 years ago
I bought my first car from this lot last week. Despite it being my first time going through this process, Scott made it very easy to do, and was not offended by my bad negotiation skills. He also promised to fix a pre-existing mechanical issue with the car I bought, and he followed through. I was worried about needing new tires for my rig and he offered to get dealership pricing on those for me as well (all though I ultimately decided it was not necessary). He even had his mechanic look at a few issues that we did not know about at the time of purchase, after we had already driven off the lot. At no point did I feel under pressure to buy. I give 4/5 stars because prices are fair but not extraordinary, and it does seem that some of the mechanical issues that appear could have been discovered prior to purchase (but again, he help with fixing these issues). Overall I recommend this car lot.
ArcherCaptioning .Quinn
10 months ago
They were very kind, fair, straight forward, and honest. We had a great experience and would make the two-hour trip again for our next vehicle.
Jenny Sweety Gummybear Berto
a year ago
I bought a car from this lot 2 1/2 years ago, it had a coolant leak right from the get go, I told the sales man and he said it was a glitch in the system, then I was forgot about or ghosted by their mechanic even when we had an appt set, I showed up but he "the mechanic" was not there, to which he works out of his driveway. I then took it to another well known mechanic and the named off a lot of issues wrong with the car, I had to get a large personal loan just to go to yet another mechanic and have some of the issues fixed last year, however my coolant is leaking yet again in two different places so I called my mechanic and he'll be here this late afternoon. I looked at the carfax and the previous owner kept all check ups and kept up on all dates to have everything checked and taken care of on this car, plus he was the only other owner of this car besides me. I have several witnesses and certified mechanics, " who actually work in bonified shops with excellent ratings" to back me up, my father loaned me the rest of the money I needed to buy this car. with all the issues that I had to have fixed since I have owned this car has been well over 5,000 dollars but after this afternoon it will increase. I feel that I was taken advantage of, scammed and treated like garbage. I want compensation and or I will file a law suit.
gypsy soul
3 years ago
Small father son team. Very friendly and helpful. Cars are marked at a fair price. Luke made the process quick and easy by being straight forward from the start. My family has bought a few cars from these guys now. And all have been great.
Nathan H
3 years ago
Fantastic local seller with a great selection and fair prices. The warranty package was more than affordable thanks to their financing connections with local credit unions. Scott and Luke did not waste my time as we did a test drive, trade in, and purchase all in 3 hours!
Marissa Boyd
3 years ago
Honestly, from the very get-go the service was horrible. Came down to look at a car with my friend & we weren t even greeted with a hello. The salesman didn t introduce himself & was incredibly rude and unfriendly the entire time. The coolant in the vehicle was very low & the salesman was adamant that there was coolant in the radiator despite us even checking. We wanted to bring it to a mechanic to have him check it out before a final decision was made & the salesman was blatantly disregarding our wishes & wants, which I mean, was understandable seeing as how her mechanic is in Vancouver, but even so he didn t seem to want to arrange something with us. It was very difficult to negotiate with him & it seemed like he didn t even really want to sell it to us, all because we re females & in our 20s. My friend ended up buying the car as she s had her eye on this one for a while & it does seem like a decent car that is still under warranty but even then the salesman gave her the wrong sales order & got mad at the bank guy when it most definitely wasn t the bank tellers fault. We came back two days later to pick up the car & he was much friendlier now that he knew she was really buying the car. However, a couple weeks later, there were issues with the title and Scott was not helpful or accommodating at all, so my friend had to figure things out all on her own. Overall I would not recommend just because of the rude and seemingly incompetent service.
Becky Lehr
3 years ago
Greg & I have bought several cars from Scott over the past 10+ years. He listens and has always met or exceeded our expectations. It was a pleasure doing business with both Scott and Luke on our latest purchase; we love it! Thank you!Greg & Becky Lehr
Barbara Lanz
4 years ago
Luke and Scott were very friendly, no-pressure sales, very relaxed atmosphere not to mention great deal on my 2012 Chevy Equinox!! The dealership is small but has a better than "Big Dealership " hospitality!Highly recommend them
Ryan and Lisa Trask
3 years ago
The guys at Valley Auto worked quickly and efficiently to get us into the vehicle we wanted with no hassle and a great price!! We would recommend them to anyone! Shop local, everyone! These guys are excellent and took the stress off us, and got it done for us!
Alyssa Cannell
3 years ago
I highly recommend purchasing a vehicle from Valley Auto! Everything on the lot was $10,000 or under when we visited and we picked a car within a half hour. It runs great, it's exactly what we were looking for mileage wise, and the whole process of getting a bank loan through the dealership, taking care of registration, and signing took about 24 hour. The guys that work there are super chill and help you find what youre looking for quickly (without trying to push a sale). Super helpful, quick, and affordable!
Kayla Smith
2 years ago
Bought a car from them and it turned out to have so many problems. I feel like they took advantage of the fact that I was a young woman who didn t know much about cars. I was told BMW s do not cost any more to fix then any other car and that it was an urban myth that they cost more to fix and I believed them. After buying the car I went back to the dealership to have my licenses plates put on and they put on my license plates but never gave me my registration. I called on multiple occasions and talked to them asking for my registration and was told they would give me a call back. It s been 2 years and I still have yet to receive a call back. So I just went and paid the money for a replacement DMV registration. Needless to say this was a lesson learned the hard way! Overall very negative experience and I am not one to leave negative reviews.
Courtney Woodel
2 years ago
I bought my 2005 Jeep Liberty from them back in 2019. It was an extremely painless transaction and I'm still very happy with it! I would definitely buy from them again!
Jay Thornhill
4 years ago
These guys went to the wall to find us a good deal on a vehicle. And to get it financed. They are awesome and go the extra mile to help you. They re honest and have a lot of integrity and do what s right for their customers
Joey Vogt
3 years ago
Scott was really great during the sale , and follow up details as well. Highly recommend him , and Valley Auto . Good selection and like I said , trusted salesman . Thank you again , God bless you and yours . Joey V
Z D
4 years ago
I bought from them a 2002 dodge durango. Scott was amazing and informative about every single little detail and was super friendly with me. If I ever buy another vehicle. It will be here.