Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leah Boatwright
3 weeks ago
Very nice people. Took really good care of me when the other mechanics didn't. They took me in last minute and went way beyond to help me. Even came in on there day off to get the job done for me. Highly recommend this place to anyone and everyone.
Tevyn Spier
7 months ago
I went to pro auto because I ve heard they have done good work, I got a quote for $360 to put wheel bearings on. Something very easy to do I just didn t have the tools to do so. They call me and tell me my trucks ready to be picked up, so I leave work and go pick it up I drive 3 miles down the road and hear this awful grinding and squealing sound so I slam on my breaks and hear a snap and my breaks went all the way to the floor. I called pro auto back and said hey you guys didn t do something right, they did the right thing by coming out immediately to check it out, when they arrived they instantly said they didn t do it and got in there car and left. While I m sitting on the road with my dad. Awaiting a tow truck that we had to pay for out of are own pocket because they won t own up to a mistake they made which could of costed me my life or someone else s I had no control of the steering wheel at that moment or breaks, if I was on the highway somebody could of been killed. They have yet to contact me to try to make it right. One bolt makes a big difference.Edit: I just got my truck back from the shop, Costed another $650 dollars, that s out of my dads pocket because I m a 17 year old making 15 a hour so I couldn t justify paying all that. When the wheel bearing broke I figured out my break system is screwed up because of this incident.I will say this again I do not recommend pro auto for any of there service. Not even a stereo .
Andrew J Stewart
6 months ago
Been going to Jim for years for my stereo needs! Subs boxes and amps only place I'll shop at... Always makes it right if I have a problem! Much appreciate thanks bro!
michelle mulkey
2 years ago
Lesson learned....friends should never let friends work on their car stereos!!!! I made a couple of phone calls, and was referred to pro auto. They got me right in, and within about 24 hours they fixed all the wiring issues. Yes...the airbag wire was cut to power an amp...they were able to shuttle my vehicles back and forth. Showed a high level of professionalism. Charged a fair price, and were very efficient in their work. I have already made an appointment to have the speakers replaced in my car. These guys rock!!!!
Shelby Fink
7 months ago
Took my 2015 ford escape here to have a starter replaced, got a call from them stating the car was ready, 2 minutes later they call back with a power steering assist fault and say service is required. Prior to this I drove my vehicle all day Sunday, went to start it Monday to just a click (which was the starter) then after this shop gets my car started suddenly I have a much larger problemFurthermore; my grand parents brought their car in for a power issue, pro auto said it was a alternator issue and replaced the alternator and return the car, the next day they take their car to Albany and it is trying to die and sputter when they come to a stop. So they had to return the car back to pro auto for further work.This does not seem like a fluke thing that both our vehicles that we took to pro auto suddenly has more issues then what the car came in for. I m very suspicious that pro auto is purposely messing cars up to try to create more problems for them to rake in more money on jobs and customers who don t know any better!Do NOT take your car to Pro auto unless you want to be replacing more parts then your car originally went in for.Update: After towing the car to a different shop and having it diagnosed from them it was discovered it was a blown 80 amp fuse and the repair costs significantly less then originally thought. Pro auto said they checked all the fuses and they were all okay but apparently NOT! As this other shop found and fixed the issue. Pro auto would have replaced the wrong part and charged me over 1800 and not even had fixed the issue!DON T take your vehicles to pro auto!Service: Electrical repair
Kortlan Kolsen
8 months ago
Amazing service! Jim is a 10/10 guy walked me through everything priced everything out fairly and all around incredibly helpful. I would recommend them to everyoneServices: Exhaust, General repairs & maintenanceServices: Exhaust, General repairs & maintenance
Keith Roddy
a year ago
Jim and the crew at Pro Auto are true American Patriots. I highly recommend this shop if you re looking for honest prices, quick, efficient turnaround, and customer service that bursts with care and pride in a job well done. The crew at Pro Auto are weaved from the same fabric that makes up our great land, and if you believe like I do that good service comes from the heart, take your vehicle here.Services: General repairs & maintenance, Brakes
Brendan Trask
a year ago
My favorite mechanic shop! Jim has excellent service and does great work. I always recommend Pro Auto to people that need work done. 5 stars from me!
Didi C
a year ago
Really friendly and professional employees. They got my bug headlight connection fixed at a fair and reasonable price. Very pleased!
Paul Bloedel
2 years ago
I brought my son's car in for a new stereo. They did a fantastic job. The cost was very fair and affordable. A couple weeks later my son brought his car back in for a loose wire, this was not a result of their work but they hunted down the wire and reconnected it for FREE! Unbelievable! I highly recommend Pro Auto.
Ely Wheeler
8 months ago
Great work!!! I would definitely use their shop again. Thank you so much Pro Auto!Service: Auto water leak repairService: Auto water leak repair
Megan
3 years ago
Definitely my first choice next time I am in need of any type of auto repair! Good people who work fast and gave me an awesome price! Don't go to Les Schwab's before checking out pro auto you'll regret it if you do!
SanDee
a year ago
So helpful and awesome work. Fixed my tunes right up. Very friendly service too. Nice guys. Jamming out again driving down the road. I will seek their services again.
MrJtschulte
10 months ago
Serviced air-conditioning last fall, now spring no air. Says needs all new parts.1200.00. no thanks will get a second opinion.Service: A/C installation & repairService: A/C installation & repair
Denise Jackman
4 years ago
These people are such a rip-off. Before Christmas I called & was told they could install a new stereo in my son's vehicle. I asked if they could hookup all of his existing stuff, back up camera speakers etc. They said yes they had the correct harness to make everything work. $485.00 would be to make it all work. Well, $800.00 later & it still doesn't work. They want to charge him more to fix it right. WTFI would have given this place ZERO stars if I could. I just guess this is the only way they can stay in business is to RIP people off.
Mark W
10 years ago
I had taken my vehicle to another mechanic, and they couldn't figure out what was wrong with it. But at Pro Auto, they agreed something was wrong and kept looking until they found the problem. I thought they were very professional. It was a big relief to finally talk to a mechanic who not only knew what he was talking about, but took the time to explain it. I'd recommend them to anyone.
Gavin Franklin
2 years ago
After having a regular service to my truck watched teck who was in late 30s walk across street and suck face with high school girl not ok in my book. If that was my daughter I would have him put in jail. I will not do business with a place that employes someone like that.Service: Oil changeService: Oil change
Jason Fair (Nomadic Nerd Project)
6 years ago
I love this place! The service, pricing, and quality of care to the customer are impeccable. I've been to a lot of places and never have I felt so comfortable and reassured as I do when I'm here. I will only ever go here for any kind of service.
Justin Sims
8 years ago
Ive know the owner jim for many many years amd ive always trusted his work. Hes an awesome man and is allways willing to work with you. I would give him 10 stars if i could.
Michael Duncan
5 years ago
They did a good job and putting my Subaru motor in and at a good price will recommend them to anyone also they do stereos as well
Michelle Davis
8 years ago
I will keep this review short and sweet. I recommend them to all my friends and family. They are good at what they do and do it for a reasonable price. Whats not to love?
Douglas Mills
6 years ago
Great mechanics. Fast and courteous. They stand behind their work and will courteously fix any problems if needed on their work or products. Highly recommend
Cassie Foster
5 years ago
Amazing workers they got me in right away and fixed my car I am so pleased with there work will be going back for sure :)
Matt M
4 years ago
Jim knows his stuff and Kenny is on point always friendly with great prices and good work these guys got it going on thank you.
Jessica Kenney
a year ago
Install new stereo and back up camera. Hooked up amp and ran clean lines.
James Cavallo
2 years ago
Went there to get speakers for my truck. The guy was knowledgeable and professional
Timothy Baer
8 years ago
Don't let first appearances fool you, these punk kids know what they're doing. Honest. Dependable. Cheap. Highly recommended.
Justin Hostetter
6 years ago
They have been very helpful with my repair and communicated with me in a timely manner.
Byron Baker
a year ago
Amazing staff amazing ownership always up to date with things and knows their stuff
Darrin Black
3 years ago
Quoted a stereo installation for $200 . Charged me $439.