Smith Brothers Collision Center
4.8 (79)
900 Richmond St, Klamath Falls, OR 97601
(541) 205-4060
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jerrod Smith
3 days ago
All around great experience. Went above and beyond. Extremely helpful with dealing with insurance and everything else. Great turnaround. Repairs look great.Highly recommend.
Tanaya Young
3 months ago
These guys (and gal) were amazing to do business with from day one. Having to navigate car accident claims/repairs is stressful enough for someone, the Smith Brothers team made this process go SO smooth and my car looks great! I would recommend to anyone!!
Natalie Anderson
a year ago
I never thought I'd love my car again but when I turned the corner and seen her rear end, my heart raced and I had butterflies in my stomach! Smith Brothers did an excellent job on bring back her beauty! I highly recommend them, not only for the fine job they did on my car but their customer service was the best!!!! Hopefully I'll never need their services again but if I do...I'll return here always!Service: Body & Trim
Sydney Brogdon
a year ago
Amazing customer service! These guys are honest and they do everything for you I'm so happy I found them. Well it's been a year now and check out the paint job they did! 2 stars for this business. Still they had excellent customer service.
Pedrum Bahrami
a year ago
I drive a blue car and had to have my front bumper replaced, the paint looks great and their service is amazing. Extremely helpful, accountable, and kind. Trust them with my vehicle again.
Brandon Robertson
a month ago
Very poor communication. I live out of town and they have continued to lie about information on vehicle along with adding damages that were not related to accident. Will not be returning for service.
Chantel Duncan
2 months ago
they have fixed a few of our rigs and it looks good as new.very happy with there work.
Linda
10 months ago
10/10 Recommend Smith Brothers10/10 Don't recommend hitting deer.Impressive service and work!Smith Brothers came highly recommended from friends.Communication is always a plus for me and great communication will do wonders to build the delicate business, client relationship.Erika stayed in touch with us throughout the collision repair process after our accident, was able to answer questions knowledgeably.They were able to add a custom grill to our Ram truck during the process as requested.
Cooking at Fort Smith
5 years ago
Thank you Smith's brothers & Jr for a wonderful job now my vehicle looks like new!!Good job!
Phillip Smith
5 months ago
This place is awesome! Not only made my truck look better than before, they had it back to me weeks before the estimated time.Service: Body & TrimService: Body & Trim
Mike Egbert
9 months ago
We've had to use Smith Bros twice for the same car that my teen daughters seem to confuse with a bumper car. Anyhoo, their work is top notch and easy to use through our insurance company. Car comes out looking brand new. Can't recommend them enough. Highly impressed, great staff too.
David Unger
8 months ago
They were done with our company vehicle in 4 days. Ended up needing a passenger door replacement and that and the paint match is identical.HIGHLY RECOMMENDService: Body & Trim
Robert Barnum
4 years ago
Completely amazed at the quality of work these guys do, super understanding of what I wanted done with the car. Worked with my insurance flawlessly, had no hiccups, and made my car brand new after a deer strike!
Caila Huffenberger
a year ago
I used this company years ago (2014), they were incredible then and still are today!They took care of my husbands truck very quickly when he wrecked the side of it a few months back. Today they fixed up a sagging door that the wind ruined today for free. Ordered my touch up paint they I will buy when it comes in!They know where I will go again when I get into by accident!Service: Body & Trim
FLYn HaYn
3 years ago
Where to start? Obviously the most important piece, the finished product, was honestly better than new! How is that possible? Honestly the detail job they did was nicer than the one provided off the lot. Wow! This place was amazing all the way through. When getting hit by a deer for the first time and having to have a vehicle repaired, I had no idea what to think or where to start. To top that off it was in my brand new less than a month old 2020 vehicle. I was very worried what to expect with a new vehicle equiped with so many sensors etc... They came highly recommended and it was absolutely fitting. Right from the start they immediately gave me piece of mind and you could tell they were very skilled and knew what they were doing. Their communication and thoroughness was impressive. They were easy to talk to and get a hold of. The process was as quick as possible and painless. They are able to provide rental cars directly through them truly making it a one stop shop. They go above and beyond with all the little details. They truly provide an unmatched customer service! God forbid if you ever need work done on a vehicle you don't need to go any further, take your vehicle here if you really want it done right!
T
2 years ago
A couple of people recommended them and I see why. My vehicle was damaged after hitting a deer . They handled the process with my insurance company and did a great job restoring my car! MUCH THANKS to Jr. and the rest of the crew!
Azuri Earl (TinyDancer)
8 months ago
Best collision repair shop in town. Very helpful people and they did a wonderful job repairing both of my Vehicles!!Service: Body & TrimService: Body & Trim
Gary Penny
a year ago
Good as new results. My car was a wreck and I was anxious that it would never look good again. Body work and paint looks like new. Highly recommend smithbrotherscollisioncenter.Service: Body & TrimService: Body & Trim
TrailorParkGurl Mz. Della Rosa
a year ago
Very friendly and informative. Nice clean and inviting office space with comfy places to sit if your waiting! Great experience, I definitely recommend them!
Colin Covey
10 months ago
Friendly, knowledgeable, professional. We both felt we were at the right place for our car body repairs. Thank y'all so much!
Rick Hamilton
4 years ago
Very happy with my camaro repair, and John and Jr very easy to work with, outstanding shop with extensive experience. Not cheapest with reason, hope I don't need their services again but if needed will positively seek theirs. Encourage anyone in need to talk to them.
Stacy B
3 years ago
Smith Brothers was recommended to us by a friend, and I'm so glad we listened! They went above and beyond what they were supposed to do. Along with the car accident damage, they removed some small dents that were in the vicinity of the accident damage, then they cleaned the inside of my vehicle! I loved that I didn't have to worry about a rental either, they had it waiting for me when I brought in my car.I highly recommend them to anyone who needs any autobody work on their vehicle!Service: Body & Trim
Randy Ransom
2 years ago
John and the guys at Smith Brothers have worked on my vehicles for years and have consistently done amazing work. The pride they take in their work shows each and every time and the constant compliments you hear flowing around town mouth to mouth from current and past customers should give you all the reassurance you'll ever need next time your car needs body work.
Rebecca Garrett
a year ago
Smith Brothers is the best, they got me in right away and got me into a rental. Excellent customer service and now I have my truck back in even better condition! Services: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim
Jeff Wheaton
4 years ago
They fixed my mother s vehicle and she was treated very well. Repaired her car to pristine shape. Thank you so much for taking care of my mom (Dixie). Great people !
Lee Woods
4 years ago
Very experienced and capable stalk, including ownership. Be patient, your vehicle is in xlnt hands. Very happy with finished work down to the screws. Work areas not noticeable. Fit and finish superb. Highly will recommend.
Jessi
3 years ago
Thank you for your services after our car wreck in January 2021. Very friendly, honest, fast and excellent service. I would recommend this place for any towing services or road services in our area any day and to everyone.
Ron Walker
2 years ago
They repaired my vehicle to better than brand new status, Austin was a pleasure to work with and very understanding. YOU should bring your car here when you are in need of repairs!!!!!Service: Body & TrimService: Body & Trim
Sharon Poe
9 years ago
Absolutely the best service I have ever had at an Auto body repair shop! These boys know how to treat their customers and make them at ease when what could be such a stressful situation.Thank you to all the guys in the shop for making our car look like it NEVER happened :D
Francisco Mendez
2 months ago
10/10 they do a great job