Drive Line Service & Radiator King

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Britzius
3 months ago
Horrible experience and work. Thought this place specializes in DRIVELINE work. Took my tacoma to get its original carrier bearing replaced. Was made to feel like I was an inconvenience for making the first call to walking in. Took my truck in and got it back, thought everything was good to go. Didn't make it far at all and it started howling loudly. Called em back and was told it was normal but they would look at it. Next day I didn't get it there at 8am on the dot as I have kids who need to go to school. Was rudely told they couldn't take it in as I was late.. it was barely 9am. Ok well Thanksgiving was upon us so I figured whatever maybe it will work itself out. I didnt want to go back as the front desk lady isn't pleasant and I shouldn't recieve attitude for their shotty work but I digress. So on Thanksgiving I go for a drive and feel an excessive vibration coming from the carrier bearing, but it was just replaced right ? (I've included a picture of what I found.) It was missing a bolt and driveline was sagging heavily in the carrier. I called and the owner I presume, was very polite and told me to bring it in the next day and I was told not to worry, they will fit it in between jobs. Cool! So I take it back in. When I go to pick it up I see it's got the missing bolt replaced but the drivelines sagging heavily still. So I go in and ask the front desk lady if that's normal. Got a irritated look and she went to ask if it is normal for the sagging. She returned and I was told yep totally normal by someone in the back. OK so I leave. Now it's been 2 weeks and I had to take it to another mechanic to get it redone. I was told it should not move at all inside the carrier bearing and that I was lucky I caught it before it caused alot more damage Its sad that I had to pay someone else to fix something as simple as a carrier bearing. I am highly dissatisfied that a driveline specialist couldn't do the job well, used the cheapest bearing possible and then lied saying it was totally normal when it clearly was defective. If I had left it as it was it could've done alot of damage. They shouldve replaced the bearing not loctite a bolt and call it good. Please, Avoid this place at all cost.** response back to owner:Not making the appointment was not the issue as I was able to return it to get it fixed.The issues are:1: the work wasn't done right the first time as there was a missing bolt on my driveline and my driveline was sagging and not center2: when I brought it back to you, it wasn't replaced and just bolt was and I told it was totally normal for it to be in the condition it was.3: your office Assistants are not pleasant when all I wanted was my truck to be properly taken care of.I was there 2 times and couldn't trust you to do the job I paid you to do right. I have the defective carrier bearing for you if you would like to refund the money I paid for it. I kept it to show how messed up it was. It was clearly defictive and you were ok with me driving it away 2 seperate times. You should have my number on file.

  Calvin Andrus
3 months ago
Great people, fast service, reasonable price. Rebuilt a front driveline same day and got me back on the road during bad weather so I could make it home safe..very greatful!!

  Avery Wylde
a year ago
Made an appointment about a week out to get a rattle in my Jeep's driveline diagnosed and repaired, within an hour of dropping it off I had an estimate, and within two hours I had a voicemail saying it was ready to be picked up. Cost me less than $300, has been running and diving beautifully since I picked it up. Staff was really nice too. All in all super impressed.

  Krstafer Pinkerton
2 years ago
Quick turn around. Always have been super busy but they also give us a high level of service that comes with the amount of business they provide for our volume. They are very knowledgeable and accommodating and I d recommend this shop to others. Their pricing is competitive. You get what you pay for and we ve never had to send a machine back for re-repairs. They do the job right the first time.

  William Maddalena
7 years ago
I have had my motorcycle tanks sealed and pressure tested twice from these guys. Both times they managed to fill the gas exit ports with sealant which added at leased two to three hours to the install. Not to mention all the near fatal situation I had to avoid to preserve the new paint... Thanks for the help?Would not recommend this non-customer centered, careless group. You would be better off going out of town.

  steven G
6 months ago
Larry and crew did a good job , very happy with the results

  Jim Melvin
3 years ago
We are on vacation in Klamath Falls and our radiator started leaking badly. Didn't want to pull a trailer back to California and wind up on the side of the road so went to Drive Line Service. They got us taken care of right away, the price was very fair and they went the extra mile by replacing all the hose clamps and fittings, not just the radiator. Great service. When we move here later this year this will be the place that works on our truck when it needs it.

  Frank Hess
2 years ago
Friendly fast service, had parts on hand and had my Jeep back the same day. Very good work and was pleased with the bill. I will return in future cases.

  Samantha Doig
5 years ago
This place doesn't deserve 1 star. The people are rude. Took a part in to have a piece installed on my driveline (go figure) and they wouldn't do it because "I didn't buy it here." Was willing to pay for it and was denied. Rather go to Medford!

  Mark Barker
3 weeks ago
Larry and his crew are excellent

  DON DEITER
a year ago
what service i was a walk in 11:30 am needed a driveline built had 1 that needed to be lengthened got a call at 4pm they were done what more can i say very nice people thanks

  matthew mcClelland
6 years ago
I had new drivelines built and installed on my jeep. Service was great and done on time. Having new gears and carriers installed now and wouldn't go anywhere else for this type of work.

  wendy Jones
2 years ago
We called down to see if they had a specific part, and they said they did. When we got there, we could not get the guy behind the counter to put down his coffee long enough to help us. Was extremely rude and unhelpful- "nope, we don't have both in like that". Don't shop her.

  bonnie davis
6 years ago
What an awful way to conduct business. Owner needs Xanax or Prozac. Short-tempered and likes to increase prices by 100% between quote and payment. 0/10, can't recommend this place.

  Wayne Bollinger
2 years ago
A shop of many talents, don't let the name fool you , they do more than the name implies. Great shop for 4 wheel drive repair , gear changes ( ring & pinions).

  Bill Jennings
7 years ago
I am very impressed with this shops diligence to ensure the job is done right and the customer is satisfied. I have been in for radiator and air conditioning work and been very satisfied.

  Jerry Meyers
4 years ago
Went in to get price, way over price and felt like i was more of a hassle to them than anything. I will never go back

  April Mayem
a year ago
Fast service, done right, thanks again!

  Victoria Nameny
4 years ago
I LOVE these guys!!! Great prices knowledge

  Ashley Quinowski
3 years ago
Best in the basin for agricultural drivelines-good and honest

  Travis Carpenter
7 years ago
Simply the best, better than all the rest