O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carlos Munoz C
a month ago
Place is clean , friendly staff . I buy basic parts for my bugs and van . I like their point program. But I can't ever use the 5 bucks coupon for some reason. I wish they were able to add to your account automatically and it would be a nice surprise

  Tim Natividad
a week ago
Good customer service and they will help u order anything not in the stor or point u in the right direction

  Juan Gonzalez
a month ago
Called just to see if they had a part in stock and male worker didn t wanna get off his lazy bum to quickly see if they were in stock. Worst location in all of Oregon full of tweaks.

  NICHOLAS Gifford
3 weeks ago
I'm on commercial account with them, and. They do a very. Professional job . Sontovo is great!. Keep up the great. Work men and women!.

  Jodi Trammell
2 weeks ago
I went in for a specific item and was offered friendly and useful help. Bonus that this item was on sale

  Elizabeth Johnston
4 months ago
Rocky was lots of help! He found the headlights/foglights we needed and even put our new headlights in. Now we can see Thanks

  Christina Pleasant
2 months ago
The crew here is always knowledgeable friendly and helpful!

  Jacob Wilson
10 months ago
I wish I could give them a zero star because I was on hold for about 5 minutes, which isn't much, then somebody came on the line and asked for a Chuck. When I said hello I was hung up on. Then I called back and someone named Michelle answered. When I inquired about a part I was hung up on. Then I called a third time, it was answered and immediately hung up. Don't go to this place. Their customer service obviously is horrendous, and they have lost my business for sure.

  Lisa Smith
10 months ago
Super super nice guy n very helpful!you just don t find customer service you know with any employees that are happy and enjoy their job anymore. It s a sad thing but it s it s reality. I appreciate it very much that I was treated with respect and just very very nice and I m gonna go there a lot more now instead of the AutoZone because they took the time to help me and didn t act like I was cramping your style not at all and I appreciate that very much. Thank you O Reilly s. Thank you

  Reginaldo Fernandez
9 months ago
In my expirance the customer service was terrible, I went up to the counter like always gave my car info for an oil change. The rep went got the oil filter came back to the counter and expected me to go get the oil. So as i walked to get the oil i realized i dint know what kind of oil and why am i doing his job. Without finishing help me he was already helping some one else so i left.

  Susi Pennington
6 months ago
Awesome, knowledgeable, friendly staff! The handsome guy at the front was especially great!

  John Albright
5 months ago
This is where I go to get rental tools almost always have what I need when I need specialty tools to work on my cars

  jesus Saldivar
a year ago
Great help! Good service, almost always got the parts I m looking for. Jesus is a hard worker and very nice even when he s the only one working there sometimes, that guy should get a raise for all the hard work he he provides to customers.

  Jerry Willoughby-Brown
2 years ago
These guys are the best. Not only do they have the best prices, but they are one of the few remaining auto parts stores that have employees who know a little about vehicles. Just the other day I heard Caitlyn (spelling?) Telling a client about the proper specifications for European vehicle motor oil. And Skyler is their resident Asian vehicle "Guru". Lacy is great work general automotive common sense (very impressive these days). Brian, well, what can I say, he's Brian ;).

  Jerry Gordon
a year ago
Good customer service ,I went in and out in 5 min,told them what I was looking for they got it and I was on my way.

  BRENDA J
2 years ago
I went here because my check engine light came on. The gentleman behind the desk explained what both codes meant and what parts I needed. We have the same truck so ge volunteered to swap the parts out for me He ended up not being able to as the model years were different but GREAT customer service!!!!

  Robert Greybar (Saint7)
2 years ago
Fantastic service. My favorite auto parts store. Getser done!!!

  Brian Focht
2 years ago
Nice store and its clean and well stocked . For the most part their prices are in line with the competition. The staff was helpful and there wasnt much of a wait in line. There hours seem to be different than they used to be and they have several locations in town that you can also go to. Its definitely wise to shop around for what you need because prices vary from one location to another.

  christine bay
a year ago
I went there yesterday for help. I had a check engine light on. The guy handed me a thing ( not sure what it was ) . He told me to plug it in my car ( I had no clue what the thing was let alone know where to plug it in ). He got a little frustrated at me but came out. After he scanned the car he wasn't much help either with explaining , he stated I should just go to a mechanic and went back inside. After that I called my son in Silverton, he told me to drive to that O'reillys and he would meet me there . I drove a hour hour to get there but the NICEST guy Corbin helped us and explained EVERYTHING to us. I wont go back to the Keizer o'reillys but defiantly will go to the Silverton one.

  Debbie Anders
2 years ago
Awesome customer service! I was there to get a bulb for my headlight. Brian helped me figure out what type of bulb I needed and even installed it for me! I highly recommend this store.

  Barry Williams
3 years ago
I was treated very well by the store associate that helped me! He went as far as to help me by replacing my wipers in the rain. He replaced the rear one as well! He even showed me the common mistakes people make when replacing wipers. I really appreciate business that will go that will go that extra mile to help you!

  Kivv
a year ago
Brian went above and beyond for us. Excellent customer service and couldn't be happier with our visit today. Thank you again Brian!

  Guppy Trash
a year ago
The staff has been very helpful and they always seem to have what I need for my rig

  Wayne Frey
4 years ago
Fast Service, I bought some wipers and they asked if I needed some help with the install. I said yes. He did in 2 minutes what would have taken me 30 minutes. Thanks Nick, Store Manager!

  Judy Durham
9 months ago
Easy in and out. Usually has what I need or can get it quickly. Decent prices.

  Christina Secco
5 years ago
The staff are always ready and willing to lend a hand with wipers, bulb replacement what ever you need. Thanks guys that's why I keep coming to your store. Customer service is everything. Sincerely, Christina

  Becky Stafford
3 years ago
I do not recommend this O'Reilly's the employees that work there...(as in multiple employees) are so incompetent It makes me sick, my three year old could have done a better job selling us car parts, not once but twice we were sold the wrong part... it doesn't take a rocket scientist to enter vehicle information into a computer, someone needs to seriously reevaluate the training they offer their employees. Not to mention when informed of their wrongdoing they had the audacity to try and say I gave them the wrong information about a vehicle I have owned for well over two years.

  Josef Gilliland
6 months ago
Not very customer friendly for when I was in there. More concerned about lunches and not the customer.

  Google User
a year ago
Skylor was awesome! Tremendously polite and helpful. This is the customer care and service that creates return customers!! Thank you much.

  S_to_the Dee
5 years ago
Juan helped me with my car that died in the O"Reilly store parking lot! He was so nice from start to finish. Great service, decent price for a new battery. So glad they were just down the road!