O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mlugo
2 months ago
Tim went above and beyond to make sure I got the correct wipers. Safety was truly a priority for him and I really appreciate that. Thank you to Matthew for helping as well.

  Kenny Davis
4 months ago
Wasn't planning on spending a bunch there today, but the gentleman working was calm cool and collected with a line in the store and seemingly working by himself. Was happy to get everything I needed there instead of shopping around.

  Monique Flores
a year ago
Never had a bad experience with these guys. Always superb and friendly. Above and beyond for problem solving and pricing. Even had them working together to help me solve some engine troubles. Teamwork at its finest. I literally don t find this ANYWHERE else. Thanks!!

  Ernie Birney
a year ago
I work in customer service, so I appreciate when I have a pleasant experience! One of your employees Robert answered the phone and from beginning to end he was professional , patient, and curtuious . I just wanted to express my gratitude for you guys !! thank you so much for making my day a little better! You guys rock !!!! Thanks Robert

  david hendrickson
2 months ago
Good customer service and decent prices for the area

  Ian Chambers
a year ago
Went by to buy a set of jumper cables to help out my son who s car wasn t starting. Robert at the O Reilly store offered to let us borrow his own personal batter charger unit to take home, use and return next week! I was totally blown away!! So wonderful to know that true customer service is still alive and well!! Thanks Robert.

  R Harbaugh
11 months ago
Robert the assistant manager was a lifesaver! I would recommend Hood River O'Reilly's to anybody knowledgeable or unknowledgeable of Auto parts as myself is very unknowledgeable and Robert was very helpful and price matched super easy no hassle no fuss and took no time at all! Thank you Robert for making my whole day!

  Nadda Nope
a year ago
10 out of 5 stars. I rolled in 30 minutes to close, desperate for a patch job. The heavy rain and standing water burned out a poorly-repaired 2-wire connector I didn't know about, leaving me without tail lights 300 miles from home.They got me a few loaner tools and some light, so I could crimp a new connector on, and stayed a little over to help me reset the antitheft that decided to trip when I reconnected the battery. All of this during heavy rain. It's not perfect, but it got us home, which was more than I and my family were expecting at that point.I was so stressed I forgot to get their names... but they went above and beyond and really bailed us out of an awful situation. I hope oreilly's appreciates them as much as we do!

  Stefanie Lowe
8 months ago
Always friendly & knowledgeable staff. Employees are willing to help you try to figure out what you need to keep safe out on the road!!

  D Wolf
a month ago
Great service!! Knowledgeable staff

  Kyle Stokes
a year ago
Called the store to ask a few questions and Adam tirelessly tried looking up my account, couldn t find it but still worked hard to help. Went in later Adam again nailed it by testing the battery, alternator, and starter. Then set me up with another alternator. The assistant manager Christian was very personable and accommodating. Both going above and beyond to help me out. Never go to the store down the road that rhymes with MAPA auto parts. O reillys is always the store to go to! Hands down, give those dudes a raise.

  Wendy Sewell
5 years ago
I had a horrible experience last Saturday when I went to try to pick up parts there was only one person working. The store was extremely busy the phone was ringing off the hook and the gentleman behind the counter kept making excuses. Then when I paid with cash he didn't even have a register and it till ready to go. And he couldn't even find the keys for the cash till and he was running around trying to find the keys customers are there. I was extremely disappointed beyond words at their customer service. On a Saturday they should never have only one person working. Management definitely needs a wake-up call on how many staff members they should have working.

  T. O'T
5 years ago
My Heros! My windshield wiper went flying off on the freeway when driving from Salt Lake to Olympia. After a terrifying drive through town and a walk to your store the staff was awesome. Thanks for making me feel better after that ordeal.

  Joe Wade
4 years ago
Very helpful staff! I needed a panel clip for my truck. Even though I didn't know exactly what it was called, the gentleman came out from behind the counter and helped me find the correct piece. Thank you O'Reilly staff. I'll be back.

  Gabe Judah
4 years ago
The employees here are great. The prices are pretty good. The location is good. Just be aware that, due to the size, this location doesn't have a bunch of stuff in stock.But the location is convenient for anyone on the heights or father south.

  David Sten
3 years ago
On Saturday, 3/6/21 between 2:00 - 4:00 pm. I found and grabbed the three parts that I needed and headed to the registers. When I neared the registers I noticed Beardface was behind the counter not wearing a mask. It is not that he was improperly wearing a mask, it is that he was not even trying to wear a mask. I then returned the parts to their shelves and headed to Napa where all of the employees were wearing masks.

  Kate Lundin
11 months ago
Awesome local service from everyone there, and especially Alfredo for replacing my batteries.

  JR Buxton
6 years ago
Employee's were very helpful. Wife stopped needing new windshield wipers, salesman installed them and then even waited outside until she was back inside her car with the door locked. A+++++

  Liam Kucey
a year ago
Christian was very kind and helpful to me at this store, even though they were closing soon. I am a very satisfied customer!

  aiden wagner
6 years ago
This is where we buy most of our little things like lightbulbs for our blinkers, windshield wipers, etc. Every time I go in, the staff is friendly, knowledgeable, and helpful. They are quick to offer things like "We can install that windshield wiper for free!"

  Dale Brooks
4 months ago
They seem to always have the parts I need and their parts seem to be a bit better quality.

  John McElheran (J-Mac Inc.)
2 years ago
5 people waiting and skinny.,tall and rude. He was with a customer.I asked if he was the only one working looks at and ignored me totally just wanted a yes or no

  Erik Wirfs-Brock
a year ago
Helped me out with a wiper emergency during a rainstorm free of charge, great service

  Jayson Mather
2 years ago
I would give these guys a zero if I had the optionI called head to check on the part make sure it was available he said they had it in their hand and then I drove 30 minutes to find out they lied they didn t have it. Napa is just up the street!

  Mark Crompton
3 months ago
Everyone was very helpful

  Marco Esparza
a year ago
great variety of tools and found all the parts I needed for my car.

  Snobunni
3 years ago
I bought a.diagnostic tool hereAfter NAPA wanted to charge me double for the same one . Plus I got a discount on top of what I paid for it at O Reillys. Yayayay!!!

  Vickie Gaines
4 years ago
The manager here is very helpful and personable. He made sure we had all we needed to get back on the road home to Goldendale.

  Robb barnett
4 years ago
The management took good care of me when i was stranded on the port, i needed a part got it, then it broke, and had to walk back up to the store, he made sure the next part worked as he replaced it for free, as well as returning my money, most businesses wouldn't have done that, but they did.....good job, i thank you again...

  anthony thomas
8 months ago
Always a good place to find what u need to do it yourself.