Les Schwab Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rob Farris
3 weeks ago
Been using the Hood River store my entire life. While I can get tires cheaper somewhere else the service I receive is what keeps me coming back. PS they come and rescue you when you can t find the lug nut socket!!

  Alexis Carter
a month ago
We went into Les Schwab yesterday and I then realized my appointment was the following week. Jesse overheard me telling another employee I d come back. Mostly because it was my mistake and they looked busy. He told me no he would take my car right then because the 9am for that day had cancelled. He absolutely did not have to do that. Personally I don t think it took that long considering I ve waited much longer at other locations. Thank you so much Jesse!

  Julie Gilbert
4 months ago
Once again, I had a fabulous experience with Les Schwab in Hood River today. From the technician that met me at my car with a flat tire to the staff at check-in when I got to the store to the crew and manager, Mark, who helped find the nail and get me back on my way They all gave excellent service and were incredibly nice. The new building and waiting area are fantastic, too. Thank you again for taking such great care of me I m forever a customer!

  Tonia Frazier
3 months ago
I have been a customer for 30 years at the Hood River Location. They are always professional and go above and beyond to help. During the busy times ( winter and spring) they all work 10-12 hour days to keep up with the demand. They always smile and are friendly. I appreciate how hard they all work and still keep a level of customer service that is above most.

  Chad Chad
2 months ago
I bought 4 tires and scheduled an alignment and installation. When I arrived for my appointment, I was told the tires would not be available until later that week. But they could do the alignment. I told them to go ahead with the alignment and I ll buy the tires from someone else. Then the rep told me he could have the tires later that day. I got the alignment done, but never got a call from the rep. I came in to the store before closing and they told me the rep had gone home and they had no information about any tires for me. Last week the dealer told me my car had never had an alignment done. I need a new set of tires and an alignment. Called Les Schwab and was told alignments have a 30-day warranty. I m out $120 for the fake alignment and $1,000 for the tires. I was a fool to ever trust Les Schwab.

  SGT. Daniel Milam
a year ago
Had a tire start to lose tread on interstate 84 just west of Hood River. Called Les Schwabs and the came out and took care of putting the spare on my trailer since my truck jack could not handle the 13000lbs load. They had replacement tires with exact fitment so I tossed the 8 ply and had them put on 10s. Thanks team Hood River for the Excellent service.

  Ricardo Morales
a week ago
Awesome friendly people, I wasn't even buying I just needed help checking tire pressure on my trailer and truck and they came out and helped with that with a great attitude.

  Kimberly Babcock
4 months ago
Richard from Hood River came to the Washington side to help me six my flat. Very fast friendly and efficient service. Such a nice guy he deserves 5 stars himself

  Jill Szubski
3 months ago
I didn't have an appointment but was concerned there might be a safety issue with the drive train on my CRV. They fit me in last minute at the end of the work day and didn't find any issues. Thank you for the peace of mind and the friendly service!

  Lee Huckins
4 months ago
A big pat on the back for Jess. He fixed my hubs and the squeak. I'm going back to get shocks in March! A great place to do business at the Hood River Les Schwab Tire Center.

  Rev Mark Willems
4 months ago
I went in to get the winter tires changed on my car. The appointment time was 11:00, I was on the road by 11:30. Thanks again, Hood River Les Schwab.

  Philip Hill
6 months ago
On our second day of vacation from British Columbia to Newport Oregon we shredded a trailer tire in Union Gap Washington. We made it to Memaloose Oregon on the spare tire and the next morning I called Les Schwab in Hood river to see if they had a tire. They advised they had one and I brought the wheel in, went back to our campsite, hooked the trailer up and back to Hood River where the wheel was ready and in no time they had the new tire on the trailer and we were on our way to Newport. Exactly 4 weeks to the day we were back in Oregon and as we were leaving the camp site I checked the tire pressures and the tire behind the one that had previously shredded was now low. I pumped air into it but it would not hold pressure so took the tire off and there was a chunk of rubber out of the tread. Put the spare back on and drove the trailer to Les Schwab in Hood river and again they had the same make / size tire as the one they replaced 4 weeks ago so they replaced the tire, put it on the trailer and in less than 1 1/2 hours we were on our way home. The people on the phone and at the desks were helpful, friendly and the staff that put the new tires on the rim and mounted the tire on the trailer were helpful also. They even checked the pressure and wheel lug torque on the other tires to make sure all was good. Can't say enough good about the service and friendliness of the staff at the Hood River location.

  Scott McDonough
a year ago
I was traveling through Oregon and Washington when I got a flat on my Van. I stopped at the Les Schwab in Hood River to have them check it out. The fixed it fast and treating me like a local instead of an out of towner to take advantage of. Highly recommend this shop.

  jonnie weiss
3 months ago
My wheel bearing seized on a road trip. Not only did they diagnose it they gave me an honest answer and let me hang till a tow truck came. Wouldnt be going home without these guys and couldnt be more grateful. Thanks again!

  Scotty Gammons
a year ago
It was great doing business with honest ppl. The guys stayed past closing time to get the job done! Thank you....Superior A1 Transport

  Christopher Hall
5 months ago
I had bought 4 tires this year I came before they closed I had 4 locking lug nuts which the guy went looking for inside my truck. Without using my key for the glove boxs he pulled on it and broke it and put the blame elsewhere. I hate when people lie to you to your face and put the blme elsewhere othere than that the tires are great.

  Jefferey Butrico
7 months ago
I was doing a few day offroad trip when my shock mount decided to break on a trail. This Hood River Les Schwab was the closest place to get a replacement shock to finish the trip. Dave in the alignment shop helped me out and sold me the part. They weren't able to do the install since I only did the one side and it was also technically the wrong spec for what I needed. I just had to swap it out in the parking lot to finish up this trip and get home. No biggie. Dave was super helpful and kind and offered his personal help in the ways he was able to given the situation. I would not have expected anybody to go out of their way for my problem but Dave was willing to go the extra mile since he understood what it's like to be stuck out of town with vehicle problems. I'm not from this area and likely won't have any reason to return to this location, but I give Dave 5/5 stars. The world needs more people like this. Thanks again, Dave!

  Garrett Berkey
7 months ago
Long time Les Schwab Customer, always come here for alignment, brakes and tires. Love their customer service, except I asked for a tire rotation knowing the tires were low. I forgot to ask them specifically about it and noticed on the drive home they didn't bother to check the pressure. I feel like that should be a standard practice to confirm I am safe. What if the tire was so low I crashed on the highway on the way home?

  Jessica Patten
10 months ago
I went in today for tire rotation and my brakes needed to be inspected. Juan was very kind, professional and really made me comfortable. He helped me find a way to work with the pricing and actually was able to put my new brakes on TODAY!Now for Susan, I absolutely love her personality and professionalism. She s is kind and has a good sense of humor. She helped me find out more in depth information about my account, helped me update the address etc and explained everything very well for me. These two are why I continuously come back!

  Clayton R. Telfer
5 months ago
This was the first time that I ve been to this location since the remodel. The online appointment system worked perfectly. However, when I arrived a few minutes before my appointment, I still ended up waiting for over an hour.

  Denise Easterly
8 months ago
So have to speak VOLUMES about Jesse in the alignment and brake division of Les Schwab in Hood River. He was amazing, courteous, strait forward and saved our trip. Thank you!! and he deserves a huge raise. Glad to have employees that DO care. We where just passing through on I84, with an emergency problem with the vacuum assist, on our RV. And even though he did not have the part in stock. Or an open appointment. He went above and beyond to save our trip. He diagnosed the issue ordered the part and we where on our way the next morning. Please make sure he knows how thankful we are for his dedicated service.

  The Boss
6 months ago
I just had an alignment with another shop in Portland and came out to Hood River. There was a loud scraping noise coming from the front of the vehicle when I went to park. Not only were these the only guys open on a Saturday after 4pm, they squeezed me in. And fixed the problem for free. The backing plate (brake dust shield) on the front right wheel had bent just enough to contact the rotor and make the very loud scraping noise (sounded like the brake pads were dragging). This one shop gives me faith in the Les Schwab brand again. Thank you, Cody, Derek, Austin, and Braden!

  Michal Taylor
9 months ago
I love this Les Schwab! They've come to my house on several occasions to give me a jump, & subsequent battery check at the shop. Finding the battery to be good there was NO CHARGE!! Also on another occasion Juan found the solution to a problem my regular mechanic has not been able ro remedy. Great service!

  Raphael Goyran
5 months ago
I showed up without an appointment and they took care of my car nice and quick.Good, competent staff that gave me good advice.

  Susan Epling
10 months ago
We blew 2 trailer tires on our way home from camping. The crew at this Les Schwab was awesome at putting on new ones and allowed us to get back on the road within an hour! This was at 5:30 in the afternoon & they closed at 6. Thank you for staying open late to help us out.

  Rowan Hoose
9 months ago
TROY WAS AWESOME!! He got to my rig as soon as he could. Pleasant & helpful. Had to pop the rim caps and filled all six of my tires .WOW. I was- no. I am impressed with that level of service. Professional. Air didn't cost me. So no charge. A+ so appreciated them.Thx 2XR

  beth marchi
8 months ago
Our tire blew out between Cascade Locks and Bend. Les Schwab was very busy but they got us back on the road quickly. All employees were very helpful.

  Matt Safford
8 months ago
These guys are awesome - had a leaking valve stem on a truck tire, so I brought the wheel by and one of the technicians replaced it in 10 minutes, free of charge. I will be coming back here for any tire issues in the future, and recommending it to anyone.

  Size Doesnt matter
7 months ago
One star more than the Portland burnside Les Schwab. I had tires bought less than a year ago. Should be under warranty but no I was never given a warranty. I was not even given 4 of the same tires. I paid way more than I should have had to. I will not recommend Les Schwab after this whole experience and I will not be back for any more tires ever again.

  Susan Brand
8 months ago
On the road in our RV, we got a flat tire on a Saturday. Hobbled into a Wal-Mart parking lot next door to the Mt. Hood Les Schwab. Showed up there just before opening on Monday, and they had us on the road in 75 minutes with the right tire. Courteous, pleasant bunch of guys, too.