Tonkin Hillsboro Ford Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephanie HD
8 months ago
Had a fantastic experience at this shop. First off, the crew is amazing. They were great communicators, did a fantastic job at a very reasonable price and got me in and out quickly. Shout out to Cindy, David and George. Would definitely recommend these guys.Service: Body & TrimService: Body & Trim

  James Collins
5 years ago
Amazing customer service and quality of work ! Cindy was awesome ! Went in for some work after a lady backed into my parked car, plus I had accumulated numerous rock chips, a couple scratches, & a dent mysteriously. They offered very reasonable prices & their service was top notch. My car looked brand new when they were done with it :)

  Joey Martin
8 months ago
They take a long time, and seem to keep finding things to cost you more money. Nice people just not a good experience calling every week they say this Friday it should be ready then head nothing, happened for over a month. Perhaps they are understaffed, just go somewhere else. Currently waiting two months just for a little dent and realignment. Save yourself a headache go somewhere else.Services: Steering & suspension repair, Body & Trim

  Holly Payne
5 years ago
I was a little frustrated by how much time my truck was in the shop but Sam kept me informed every step of the way as to why. When I got it back, I was very happy with their work. They went above and beyond to make it look brand new and make me happy! My truck is so pretty! :) If I ever need work done again, I will be using them!!

  Shannon Dibene
7 years ago
This place is amazing!!! Today I noticed my tire was shredding so all I did was go in for a pair of scissors to clip off the hanging piece and the lady at the front desk brought it to the mechanics attention and he had me drive into the shop and he not only rotated the tires but replaced th shredded tire with my spare. They were genuinely concerned for my safety and went out of their way to make sure I was safe enough to drive home. The people there are so kind hearted and genuine. I'm just so grateful they were there.

  LionA KingZ
a year ago
Don't do business with this shop! They drove our car for several hundred miles & got scratches without a sorry while car was in service! Only lies and denial of what they did. Poor business quality and charges way higher! Not a trusted business company!!

  janice pharis
7 years ago
i dropped off my vehicle at the collision center. all there employees i talked to were professional and very helpful, and i was soon on my way in no time. when i returned to get my car i was very upset.because my friend had just lost her sister, so i got in my car and left. a week later a friend asked if i got a new car. i was so surprised at the shape my car was in, immaculate inside and out. and felt bad that i hadn't even said thank you, so thank you so much for such a great job from start to finish. will recommend you to all my friends with complete confidence. car looks better than when i purchased it!

  Geko469
4 years ago
Auto body took pictures/estimate, got claim details from insurance, told me parts being ordered. 2weeks later- no contact, I call and am told, my repair is low cost,, they got higher price jobs to do, not worth time, would call me in couple weeks to schedule appt. Filed complaint with insurance as this is a Preferred shop .

  John CHASSAING
2 years ago
First, I would like to apologize to Cindy (at the body shop) and Scott Inukai for not posting this review sooner. Cindy was fantastic in taking care of my Ram that was damaged in a auto wreck back in August of 20". I had severe damage to the front end of my truck and thought there was no way that anyone could repair this to new condition. This body shop not only repaired it to my satisfaction but went over and above my expectations of great repair. Cindy kept me in the loop with the entire process and was extremely informative. I would highly recommend this body shop and keep up the good work. Thanks, John

  P G
5 years ago
The repair center folks are very helpful and ensure that the customer is protected from any unfair situations. I would definitely recommend getting your vehicle repaired here without any hesitation! Ken helped me out throughout repairing my vehicle and explained me the technical procedures with a lot of patience. I highly recommend asking for him at the repair center.

  Greg Fueston
4 years ago
I was suppose to pick up my Truck on Thursday but got no call so called them on Friday was told that my insurance company has not approved a lower control arm. When I went in on Wednesday to look at the Truck was told all was good just needed to clean it up, now they are holding it for ransom. I am a Veteran with PTSD and need my truck.

  Steve N
3 years ago
Experiences so far have always been good. The employees are always courteous and very quick. The waiting area is pretty comfortable. I will continue to have my vehicle service here.

  rohan palaparthi
4 years ago
My car was involved in an accident and towed here for inspection by the insurance company. The staff here is very accommodating and made the process very smooth. My car was quoted as totaled by the insurance company.

  Brian Croft
5 years ago
Went for repair quote on a small fender bender. Estimator came out, checked it out, answered all my questions and was very pleasant to interact with. I'll be bringing my vehicle there.

  Susan Hanson
5 years ago
It's been a month since I had my car dropped off there still not fixed. My rental car cost me 880.00$ because they are so slow. Do not take your car there.

  Aly Roos
a year ago
If you like your car don't bring it here. Aweful work and customer service.

  Evelyn Voss
6 years ago
They had my vehicle for 29 days. But kept me informed as to why it was taking so long.

  Christian Serrato
2 years ago
Had to go to doherty ford to get the job done never got a call back and my issue never got fixed

  randy tuschhoff
4 years ago
They do great work, i would definitely recommend this place

  RON TRASK
6 years ago
Very fast looks original...great people

  Abhishek Vashisth
6 years ago
Expensive body shop ....Nothing extra ordinary about the work done

  Mark LaVallee
4 years ago
Higher price than many others.