Tonkin Hillsboro Chrysler Jeep Dodge RAM Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Giovanny Trejo Obregon
9 months ago
I bought two Jeep Wrangler here in the past 10 years so I would say I have lots of experience with this dealership...From the first call to make the appointment & from driving away back home every time . I'm always impressed. Amazing staff, helpful, communicated & all very nice. Always really satisfied & recommend it to anyone here rather than others.Service: Auto maintenance

  Erick Browning
5 months ago
Todd was friendly, and as soon as I let him know what I was looking for, he explained the ordering process and started working with me on my order. He kept me up to date during the build process, and called me the minute my car arrived. At delivery he walked me thru setting up the car with the various electronics including syncing my phone with the car. I couldn't have asked for better service.

  James Young
5 months ago
Jeremy Dehaven's communication was excellent from the initial contact until the day after the sale. He was also no pressure and it was a very pleasant buying experience.

  Daniel Johnson
a year ago
Krysta the service advisor was great to work with. She clearly knew what was going on at all times, and was great at explaining the next steps to me. Her willingness to work directly with the extended warranty provider was an enormous help, and I'm so happy with how smoothly things went thanks to her professional experience to help things along.

  nathaniel smith
a year ago
I have had my truck repaired here under warranty several times now. Each time they kept my vehicle for several weeks regardless of the complexity of the issue. I would not recommend buying anything from this dealership or relying on them for any kind of service. Simple things such as calling me back are ignored. I do not recommend to anyone who needs their vehicle.

  Jason Kukuk
a year ago
Avoid if you can - they do not keep their appointment times. Car has sat there for multiple days no matter how easy the fix is. Chrystler Care promised me this time this location would not do it, and after 8 hours I get a call back they might look at it another day.Looks like a lot of reviews say the same thing, not sure why Chrystler pays for warranty work at this location but I would avoid it at all costs.

  Kiran Konathala
a year ago
Their website scheduled me for a recall on the hybrid electric connector for a Saturday. I come all the way from King City (a 40 minute drive) only to be told that the recall can be done only on a week day. They wouldn t give me a loaner nor would they provide a shuttle ride. They simply deny either of those options.There goes my $80 for an Uber. Never using this dealership ever again.Services: Tire rotations, Vehicle Inspection

  Hilary Snitker
2 years ago
We just purchased our 3rd Ram from Dick s. Our first Dodge truck was in 2002 and Randy May was our salesman. When we were ready to replace the 2002 with a 2013 Ram, we immediately went to see Randy again. This year when we decided to add a second Ram to our family, the only dealership we considered was Dick s and again worked with Randy to build and order our truck. With times being tough when buying a new car, Randy was able to make the process as painless as possible. We have always felt as if we re valued customers at Dick s and have never experienced the game playing that other dealers employ as part of their sales strategy. Anyone who is looking for a Ram, Dodge, Chrysler, or Jeep should immediately contact Dick s Country Dodge and make an appointment with Randy May.

  Phil Schacher
a year ago
Our salesman RANDY MAY as well as being FLEET MANAGER helped my fianc�e MARIA & I buy a New 2023 JEEP WRANGLER RUBICON 4Xe on January 6th 2023 , we told him what we wanted & he will find it for you , RANDY has the Greatest sense of humor & is always joking around with us just as much as we joke with him too !! It is so comfortable to drive & has a Good solid smooth ride , RANDY has a very Good knowledge of all the cars that he sells . We also bought New Jeep running boards which helps a lot getting in . Then on January 21st ,( Maria ) & I (Phil ) , decided we like RANDY S EXEMPLARY salesmanship & joking around , that Maria wanted to buy a 2022 JEEP CHEROKEE X 4x4 SUV , all black with a Sunroof just like the white Jeep Cherokee Randy showed us , well Randy found MARIA S dream car & we bought our 2nd JEEP from RANDY MAY!! Now that Spring & Summer just around the corner, we ll be at the Beach & the Mountain !! Also everyone else at Tonkin Hillsboro CJDR are all very nice people, it s the Very Best Dealership , Hope they stay there !! MARIA & I THANK YOU RANDY MAY FOR ALL YOUR HELP !!!!Service: Body & Trim

  Gary Richard
8 months ago
I liked my service advisor and the service manager who both took time to get to know what my problem was. great people and nice clean dealershipService: Vehicle InspectionService: Vehicle Inspection

  Julie Snead
9 months ago
The service was pretty good. But man, the labor costs on work is through the roof. I really don't understand.

  Ian Symmonds
a year ago
The customer service was great but as one would expect from any dealership, the 1 price quote they gave us was 1 "no thanku "

  Charlie Riggs
2 years ago
Very professional. Good communication with me, and very diligent work on my 2008 Ram 3500. Always in good hands.

  zac hansen
a year ago
No hassle, no pressure buying experience.

  Cory Myles
2 years ago
Good service, great customer service

  Rick McNutt
2 years ago
People are so nice there.