Dick's Auto Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Sutton
4 months ago
Randy May is the best! I have purchased my vehicles from him for decades now and he always gets us the best deal. Super honest and trustworthy!

  Cory Brock
2 years ago
Great customer service. They changed my radiator, but didn't put the hose clamp on the upper hose when they were done. The job was under warranty so I didn't pay anything, but I made sure I got the price. 1400 dollars for a radiator and coolant flush! Could have done it myself for 100 dollars with the bonus of not missing a house clamp. I didn't ask for compensation, just wanted to make sure the truth is out there.

  Magickal Maven
10 months ago
The Joshes (A&W) made my experience as stress-free and personable as possible. 100% recommend!

  Beechnut87
5 years ago
This place was awesome. The staff was very friendly and great to work with. I went in with lots of questions and was able to drive off witha vehicle that was perfect for me. Randy was an awesome help andI couldn't be happier.

  Cori Samuelson
9 months ago
I could tell my car I've been driving since 2003 was getting ready to bite the dust, so I've been saving so I could replace it. I wanted either a Toyota or a Honda. I scoured the internet to see what was around and had my heart set on a Corolla out in Hillsboro.I had the financing figured out in advance to save time. I let the salesman know I was interested in the 2017 Corolla, so it was brought out for me to drive. This was what I wanted. It has a lot of extras, my favorite being a moon roof. I wasn't asked about other cars, and wasn't pressured into anything. It was a really smooth process and I felt that the sales guy really listened to what I wanted and wasn't trying to sell me any car off the lot. I ended up with the Corolla and a just love it!I am so happy with my decision to get that Corolla.I grew up in Gresham so driving to Hillsboro is not a route I often take. Let me tell you that it was worth driving the distance for. I was really impressed by the professionalism of the salesman that worked with me. He knew his job and explained things I had questions about. It was a great experience and I would definitely refer people to him.Thank you!!!!!

  Amy Mann
5 years ago
We walked in to Dicks with the exact vehicle we wanted in mind. We were approached by a salesman and told him what we wanted and what we were looking at. We then got pushed off to another salesman who was more into telling us about his personal life than doing his job. We finally proceeded with the car deal to only be put down and made to feel dumb by the finance guy. The car we were looking at was found online with an internet price on it, the finance guy pulled the whole "well that is a typo, we can't honor it" we knew this wasn't going anywhere so we decided against doing business with Dicks. We popped down the road to Carr Auto Group and met with Gary. They had the exact car we went to Dicks for and it was $9k less. We worked a deal and drove that baby off the lot. Plus Carr Auto Group doubled our manufacture warranty AND gave me far more for my trade that Dicks laughed at us about. Dicks is just that. They are dicks. Carr Auto Group will forever have our business!

  Terry Castleman
a month ago
Got a beautiful black CR-V yesterday. Love it!

  Angela Pomeroy
3 years ago
John McCrary & Randy May were both fantastic to work with! When I walked into the dealership on a Tuesday, John was exceptionally knowledgeable about the SUV's available and allowing me to take a socially distanced test drive with no pressure. After test driving two different vehicles (I was comparing a Durango to a Grand Cherokee), I decided to go home and think on my pending vehicle purchase. John was informative by letting me know about the exceptional deals (and they really were exceptional!) coming up for the 4th of July weekend.I ended up calling the dealership on Friday a little after 7pm and even though they were closed, Randy picked up and stayed on the phone with me for over an hour while we discussed what I was looking for and he looking though the available inventory in the Pacific NW. We ended up finding a vehicle somewhere in Northern Washington that met all of my needs, and between Randy & John, they were able to not only secure the vehicle for me but really did get the best deal possible for me through the special incentives that weekend. I thought after all they had done so far, that I was still going to have to come in to do all of my paperwork; but again they exceeded my expectations by bringing it all to my doorstep in a socially distanced fashion so I felt comfortable and safe. John showed up with not only a face mask, but a face shield and gloves, even suggesting that we use our own pens in lieu of any he may have. I was astounded and pleased that they truly took my health in the highest regard. My Jeep Grand Cherokee is now being delivered to my doorstep fully cleaned and sanitized for my safety.I just can't say enough how much I appreciate everything that this sales team did for me and my family, this dealership truly is family at its' core.

  Ericha Cook
7 months ago
Got the A167 Maintenance Minder (Oil change, tire rotation, brake fluid flush and rear differential taken care of here. Was a seamless experience.

  Chase Hiday
4 years ago
Brad was great to work with and very helpful when it came to finding the perfect truck to grow our new business! I know where we will be going when we are ready for our next new truck!

  Erick Portillo
a year ago
We worked with Kai Kinoshita who was our Sales & Leasing Consultant. We liked that he was super transparent with purchasing details and he was willing to work with our budget. This was extremely helpful for me because it was my first time financing a car. It was a good experience for me overall. I definitely recommend you visit.

  Candice
3 years ago
Hi Brad, I wanted to thank you for all of your help and tell you how much we appreciated your knowledge and experience. After looking for such a long time and talking to many different fleet salesman it was refreshing to talk to someone that had expertise and actually knew what they were talking about. We were very impressed!!! I wish the truck was at the lot in Hillsboro because we would have purchased it in a heartbeat. But we decided that it would work best with our schedule to pick up the truck in Texas instead of having one built. In the future if we decide to purchase another truck or if any of our friends want to purchase one, you will be my first call. I really appreciate your time. Thank you so much!!

  Ken Ingram
4 months ago
Good people, good service. It did not take to long. Nice waiting room.

  Dylan Hull
6 months ago
Great customer service. Bought a car here, and would do so again. Highly recommend.

  Pam V
2 years ago
Just got our family a grand Cherokee L and we couldn t be happier! Rick helped us as soon as we arrived to the moment we drove off. He was friendly, knowledgeable and patient. I kept asking to see different vehicles in the 90+ degree weather and he never complained or seemed bothered. The paperwork was fast and easy. Overall very happy with our experience, definitely recommending to friends and family.

  Felicia Ochoa
a year ago
I had an awesome experience here at Dick s Hillsboro Honda. Kai & Brandon made my first financing experience smooth sailing! I m so grateful for their help. I am very happy with my purchase!

  Jason Kukuk
2 years ago
Pretty garbage customer service, great way to treat someone who bought a car. Sales team was great, got me into a brand new car quickly. 3 months later the check engine light comes on. Try to call service department and got rude replies and absolutely no help with my $60,000 paperweight. No information on a rental, what to do with the car, or literally anything helpful.

  Jessica Ferraro
4 years ago
Buying a used car a thousand miles away definitely turns the radars on and increases the risks, but Aaron in sales quickly put me at ease with his straightforward, genuine efforts to help me navigate it all and ultimately exceed my high expectations. He never pushed, just supported my needs and answered my questions. Once I arrived, Aaron made it fast and fun to get through the inspection, test drive and purchase. I was thrilled to actually see this hard-to find car in beautiful condition, which I tested well on the long drive home, and pleased by the extensive servicing, detailing and full tank that made me feel like this used-car purchase was more like new. I got a good deal on an excellent car from a really great salesperson, and I have a feeling this is how they roll in general here.

  Thomas Smith
3 years ago
My wife and I just bought a 2011 Honda Odyssey EX-L from Chris Bryan. He took total care of us, answered all of our questions and made the buying process simple and easy. They are willing to work with you on the price and are very open and transparent about everything. Having been here only 3 months, Chris is doing a Superb Job and has amazing people skills. We will definitely be coming back when we need another vehicle or need detail/servicing work done. We cannot recommend these guys enough!

  AstarteWhispers
3 years ago
It was my first time shopping at a dealership & I wasn't in a rush to buy a car, but I wanted to explore some options. Thanks to Ashlie Nguyen's amazing service, I was able to explore my options in a pressure-free way. Ashlie was polite, knowledgeable, never pushy, & really wanted to make sure I chose something that made me happy. With that, I left in a 2016 Honda Accord & will never forget my excellent experience here. Thank you Ashlie!

  Gabriel Baca
2 years ago
Our experience was a great one. Hasan Abdellatif, nice man,a true gentleman. He found the Jeep Grand Cherokee L we had been looking for and we couldn't be more thankful for his dedication to helping us get into our new Jeep. There was absolutely no pressure or that feeling of being rushed. We were treated like family for reals. Hasan took care of us throughout the whole process from the min we arrived to the second we drove off in our beautiful new Jeep.(he stayed after late for us too) It was easy and painless. Also a special thanks to Danny in Finance he worked hard to get us a low low rate. Doesn't happen without him! I'm glad to say we bought a vehicle from CDJR Hillsboro. Oh yea and we love the haircut Randy!!

  Zane Curtis
3 years ago
I'll give 5 stars to David. He was great. We came a few nights before thanksgiving and I had no intention of buying a car. A few hours later we drove off the lot with a car that I'm thrilled about (Pacifica). Had David been pushy at all, I would have pushed right back. He lulled me into a nice sense of comfort with his easy going personality. He was receptive to all of our requests/questions and so easy to work with. He went out of his way, including staying well after close to make sure we were happy with our purchase. This is the first review I've written in about a decade. It is unusual that I would feel so compelled to compliment someone. He did great. Give him whatever you need to keep him on board.

  patricia robbins
3 years ago
Thanks Anthony for a great car buying experience! I bought a used Honda CRV that looks and drives like new. Anthony went out of his way to make the experience stress free and efficient. He was friendly, didn't try to pressure me into different financing, and advocated for me with his GM so that I could leave for a planned trip on time. The entire process took less time than I expected. I am excited to drive my "new" car!

  Ashley Rodriguez
3 years ago
Had such a great experience here, Johnny Verant and the team gave us a great deal for our new car purchase! I really liked that they had a safe, sterilized and socially distant location for me and my family to sit during the buying process. Highly recommend them for any car purchasing needs!

  One Love
4 years ago
Coming back to leave a second review for Jeff the finance guy and John the sales manager. They both worked so hard to get me the car I wanted and walked me through all the steps of my financing. They went above and beyond go get me my beautiful CR-V. I am 10000% happy with their services. They really treated me like family. I just honestly can t say enough. Thank you so much!!!!!

  Hannah Shoemake
5 years ago
I worked with Krysta after a bankruptcy left me with less than stellar credit. She was phenomenal and helped me get into a car I could afford and had low gas mileage. She went above and beyond and I truly believe she DESERVES A RAISE! In fact if she went to another dealership I might just follow! But everyone there was so friendly and not at all pushy. Go here if you are looking for a car. Worth the drive. Truly. Thank you so much Krysta!

  Pamela Gardner
5 years ago
Awesome customer service and great teamwork to get my vehicle into repair within 24 hours of my request. And to have it ready for me 24 hours later including my car being washed and ready for any condition. Thanks goes to all the service dept, but especially Mike who went out of his way for my situation and found a decent coupon for that dealership to save me additional money. Very highly recommended.

  Renee Thatcher
4 years ago
Enjoyed the environment and how professional everyone was at there job. First time I can honestly say that. Thank you Dakota, and Randy. You guys and the rest of your staff went above and beyond my expectations. The dealership is a ways out there, but well worth the drive. If you're thinking of purchasing a vehicle, save yourself the headache and start with them. Thanks again Dakota!

  Crystal McCauley
4 years ago
I recently travelled to Oregon from Washington to pick up my 2012 Elantra. They would have hand delivered the car but since I thought the whole thing was a scam, I made the trip. When I arrived it was very late. After 8 pm. My finance guy walked around the building and knew me by name. I was stunned. He had my baby parked right out in front all shining and inviting. Everything was ready, full tank of gas, showed me how to start it and operate the many controls. He was very patient during my asking about this car and that car and then I finally agreed to the vehicle that I had picked site unseen. Just from pictures. He did a lot of work and invested a lot of time as well as was very respectful and patient with my indecisiveness. The deal he got me is fabulous. Very low interest rate. Low monthly payment. I will be recommending any and all who are looking at new vehicles. Christopher Hoyt at Dicks Auto Group is your man. They will deliver to you. I would drive the 5+ hours all over again if necessary .the car is beautiful, Deal unheard of and the patience and caring heart of this man would be hard to match. Thank you Chris, you made the car buying experience a positive one.

  Ivan Lobachev
3 years ago
Got a new car from this dealership, Jeff Coe was amazing and very pleasant to work with. Would definitely recommend him if you are looking for a new vehicle. He will help you find the exact match for what you are looking for and make sure you are happy with your choice. In my case he went though all the options that fit my criteria, walked though pros and cons of each and went above and beyond to make sure I was all set.