Classic Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Abi Ramirez
a year ago
Couldn t of asked for a better experience! My truck was ready right when they said they would have it ready and they always kept me updated throughout the entire process. Guillermo Ulloa and the entire team at the Hillsboro, OR Classic Collusion, was beyond helpful and made this entire process so easy. Thank you, my truck looks better than ever!

  Frank Wutschke
5 months ago
Excellent quality of work! Classic collision fixed a complicated damage on the lift gate and roof for us. I was worried that it is even possible to do those required repairs without creating more small damages. The panorama roof had to come out, the lift gate to be dissassembled, painted and replaced. I am reallly impressed, the car looked like brand new when I picked it up again. They also must have deep cleanned it - it looked like brand new! From the inside as well and even had a new car smell to it. I am a happy customer and can totally recommend this place. Still hoping to not need their service again ;)

  Krishna Chaitanya
3 months ago
I was here for a non moving collision repair through Progressive. Very impressed with their timely response and quality of service. I got my vehicle back in two weeks. Chad was of great help. Thanks.

  Casey Flash
4 years ago
Gary and the crew over at Central Auto Body are very professional and kept giving me updates and a timeline throughout the duration of the process. Quick and easy and helped schedule a pick up from Enterprise to get me a rental.Fixing this took about 9 days due to damage underneath the hood that they had to call extra parts for.Would go to them again. Very transparent with the pricing and the process.

  Scott Blosfield
3 months ago
My wife got rear ended in our 2021 Camry and they replaced the number and rear support etc. looks amazing and blends in great!!!!Awesome communication

  Junior PDX
3 years ago
This shop was recommended by my insurance and I checked them out. They had pretty good reviews so I went with them. Over all process and the repair on my car was good. Only small thing that bugged me was the trim on my passenger side wasn t installed right. I noticed it a week or two and took it back to see if they could of repaired it. They said yeah easy fix but it wasn t really fixed again. Check the details on your car when you get it back.

  Carol Baldwin
a month ago
They did a fabulous job on my car (bumper replacement? and even detailed it.

  NSM
a year ago
Went in for a front end replacement after a hit and run. After nearly two months of waiting on parts and multiple promised dates that weren't fulfilled, they smashed in my rear door the day I was supposed to receive the car. After all door repairs were done, the manager laughed at the idea of me being frustrated at their incompetency and offered 0 in return to any questions I had. Though they paid for their negligence in parts and repairs, nothing else was offered and picking up the car was more me asking questions and getting one word replies. Even though this is a Farmers approved shop I highly recommend staying away.Edit: Been in contact with their floor manager and regional manager this week and they replied to this review on here acting like they don't know what my review is about VVV

  Amanda Johnson
5 months ago
Very professional, great at communicating, and my car was repaired a week earlier than expected.

  Elsa Yang
a year ago
The insurance company recommended Classic Collision and I was quoted $689 for a paint job. When I went to pick up the car, the final bill showed $1,282. I was never at any time through any means informed of the 'extras' they told me they found while the car was in the workshop.Although I am not in fault for this accident and the insurance company would be picking up most of the bill, this is not ethical at all. This is why we keep paying more for auto insurance.

  Lisa Golden
3 years ago
I brought my car in to be fixed after a door opened into mine. This shop was very courteous and professional. They estimated that it take 2-3 days to fix the dent and repaint the door. It was done in the morning on the 3rd day. I was able to pick up my rental from their shop and return it at the shop when I picked my vehicle up. The repair work looks great. I would recommend this auto body shop.Services: Painting, Body & Trim

  francisco xiap
a year ago
They gave me an estimate that's with not not cover the damage repairs for my car, and they can't fix it either. So if I get charged more in another shop their estimate will not cover the repairs. Great place.

  Pat S
2 years ago
We damaged one of the running boards on our f150. We pulled in to them without an appointment to just see if they could fix it or remove it and make an appointment for them to do either. Three men took it off right then and there! It wasn't easy and it took using a saw and other tools plus some muscle. When done, we asked for the bill and were told no charge. We tried our best to insist but were politely told no. What a great group. Highly recommend them!

  Kristen A
2 years ago
Was helped by Gary who took our busted fender and left it in near perfect condition! They made sure to do everything we needed (and nothing we didn't need!) so we paid the right price and got in and out very quickly for a body repair shop. 5/5 stars!!

  Jack Bartholomew
3 years ago
I was very impressed with this business, especially Ron. Somebody smashed my mirror on my new ram 2500. Ron said there were none available anywhere to replace it. A week later, out of the blue, a new mirror showed up. I was just about to embark on a cross-country trip, minus a mirror. I stopped by and they installed it in about 30 minutes. Everything worked out perfectly!If I ever need any auto body repairs, this is the place I ll go to. Great service from beginning to end!

  Darin Strawn
4 years ago
Jerry was very professional. He and the Central Auto Body team were a pleasure to work with. The estimate was done quickly. They made all of the arrangements with my insurance company, schedule a rental car to be ready for me when I dropped my car off for repairs. They finished up when they said they would and the car looked great. Thank you Central Auto Body.

  Matt Humphrey
3 years ago
Gary and the crew were all amazing and were very professional and courteous. They kept me well-informed of what was going on and had my 4-runner done early. This was especially helpful as I was out of town and couldn t always check in.Wonderful work and she looks like new!Service: Body & Trim

  bassomatic
4 years ago
Our van door fell off right after delivering my daughter to college. Darryl gave me a great estimate for the parts and labor, got the part quickly and did the work promptly. He listened when I told him it was an old van with 250k miles and I didn't care about getting the electrical working. For less than $300 I have a door that opens and shuts and I'm happy.

  Derrick Thoma
4 years ago
I am willing to update this review once I get my vehicle back, but it will take a lot to get it much higher. I have been given three different dates for completion of work on my truck, and and two have been missed. Not a lot of confidence that the third date will be met. I can certainly understand the variability of an initial prediction about when work will be completed, before the vehicle is taken apart. I cannot however understand why you would contact a customer with a definitive date of completion, then call them late in the afternoon that day to tell them it won't be ready.Thursday, two days after I drop the truck off, I get an email saying "I have all parts, it will be ready Monday." I am stoked, thinking 'Wow, I am impressed, great turn around time.' Monday I get a call saying you need frame racks for an F150, the most popular truck in America, and that they have to come from another shop. They will be there later Monday or Tuesday. Thursday I get an email saying it is on the rack and needs an adjustment. Late Friday, when I am expecting my second call telling me I can pick it up, I get a call saying "it is still on the rack, our sensor is messed up and we don't know what is wrong. with it" No apologies for disappointing me twice in a week, just a matter-of-fact description of the problem and yet another date of completion.Adjusting the frame seems like a fairly important step, no? How do you overlook everything involving that before contacting a customer with a completion date??This is self-inflicted, I never once demanded to know when it would be done, it was all offered to me. I wouldn't care so much if I hadn't gotten my hopes up twice thinking I was getting my truck back. Don't make promises you can't keep. I thought that was a pretty fundamental part of customer service.

  Matthew Kress
3 years ago
This is my second time using Central Auto Body, but my first time at the Hillsboro location. Same great service that I got last time at the Capitol Hiway location. Ron was helpful, prompt, and friendly. I never like having to leave my car to get it fixed, but these guys make the process easy and do a great job!

  Jonathan
4 years ago
My 2004 Camry Solara was brought in for repairs after being forced off the road into some defenseless mailboxes. Worked with Gary. Extremely professional, informative, and prompt.Car was declared a total loss, so I did not get to see any of their finished work, but Gary was prompt and respectful throughout the process. If you are looking for efficiency and professionalism, with that friendliness characteristic of the PNW, this is your spot.He even removed my license plates for me. Good dude.

  Susan Foster
4 years ago
Ok I don t usually do reviews. I m busy and a company should do a job well to stay in business. These guys were referred to me by my insurance company so I checked out reviews beforehand as I didn t have a good experience with the body shop I used after my last accident a dozen or more years ago. This was different. They kept me informed. They went the extra mile. I hope I don t HAVE to do business with them again, but if I do I know they won t disappoint.

  Adam Lamb
4 years ago
One summer morning on my way to work, my classic Mustang lost in a game of tag with deer. The damage was extensive but thanks to the team at Central Auto Body my car is now in better condition than before the accident. Thanks to Darrel (Manager) and Shane (an excellent body technician) I am enjoying my car once again. Thank you!!!

  Chris Schaus
2 years ago
I was unhappy about coming for an appraisal (only) and then having damaged parts forcefully removed from my car and brought inside. A clear attempt to put me under the assumption that they would be doing the repair work, when that was never my expectation. I came in solely for the appraisal scheduled by the insurance company.

  Edson Mercado
4 years ago
Allstate recommended. Dropped my vehicle off, got update calls periodically, a small set back, but all in all Extremely happy with the end product. Again thanks A lot C.A.B. oh and comea with a life time guarantee and they were nice enough to drop me off an pick me up after drop off an before pick up!!

  Peter B
3 years ago
I think I've found my go to auto body shop, not that it comes up that often. Nobody wants to have to pay for body repair, but at least with these guys I got the impression they weren't messing me around. Owner popped out a dent in a minute that I had been working on for days so I could see if the panel needed to be replaced.

  laura jaramillo
4 years ago
Darrell had my Rav 4 fixed up and beautiful! They we're professional very reasonable! Plus they vacuumed and washed my girl before returning her!!

  Tyler johnson
3 years ago
These guys are amazing. The best customer service from a collision repair shop I have ever had. They went above and beyond. Would definitely recommend to anyone who has damage to their car.

  Thomas Weber
4 years ago
Stayed in contact with me the whole time. Gary was great, even came in on his day off to give me the keys to my car since I couldn't pick up on the weekend. Great guy and wonderful service overall!

  Elisabeth Wolf
2 years ago
They were extremely responsive and diagnosed what was needed immediately. Gary was point person with me and kept me regularly updated on progress, which I very much appreciated. I would thoroughly recommend them.Services: Electrical repair, Painting, Body & TrimServices: Electrical repair, Painting, Body & Trim