King's Towing & Truck Repair, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nico Koulurus
4 weeks ago
Nice folks to work with and they jumped right onto my issues. Unfortunately, they could not fix the problem like the authorized Carrier repair at Utility Trailer in Boise, ID. I had asked for a complete fuel line to be replaced from the tank to the reefer due to leaks. When I got down the road I found more leaks in the line due to quick-connect couplers that were in our brand-new line. We ended up being late for the delivery, violating my hour of service to reach the emergency repair location and not keeping the product we were shipping at the desired temperature. We paid our bills with their shop. Overpaid $540 for what Loves had charged $130 previously. Not to mention the fuel line replacement cost that was wasted when it had to be redone. I politely reached out to the staff about these issues and sent proof of the work done later, but have yet to hear back. We like to keep good working relations with our partners on the road and continue business at a later date. Hopefully, we come to a resolution and not just feel like we got burned.Update: King's Owner Alex reached out to me to offer a refund and set things right Review edit coming.As of 1/24/24, we received no refund.Certified Carrier techs at Utility Trailer in Boise, ID. Showed me that the line was never replaced, only new couplers were installed at the breaks in the line. The Utility tech installed a new line, replaced fuel/ air filters, and performed an annual PM. in under 2 hours. I did have a great time fishing on the Columbia while I dealt with fuel leaks for 4 days!As of 2/6/24 Alex from the shop sent a full refund.Way to keep make amends when mistakes are made. Earning customers is harder than keeping them.

  Bennie Dobson
5 days ago
These folks are AWESOME! GREAT SERVICE, TIMELY AND DIDNT BREAK THE PIGGY BANK! DID I SAY GREAT SERVICE? OK I WONT SAY IT AGAIN BUT THE SERVICE WAS IMPECCABLE! IVE FOUND A NEW PLACE TO BRING. MY EQUIPMENT.

  Edward Axel Salazar
a month ago
I recently had the pleasure of visiting Kings Towing and Repair for some repairs on my semi, and I must say, the experience was nothing short of outstanding! From start to finish, the team at Kings Towing and Repair went above and beyond to ensure that my vehicle was back on the road in top-notch condition.The beautiful faces at King's were incredibly knowledgeable and skilled. They quickly diagnosed the issue with my diesel engine and provided a detailed explanation of the repair process. Their expertise and attention to detail instilled a great sense of confidence in me that my vehicle was in capable hands. 10/10 would recommend!

  Aiden Cornish
a week ago
Couldn t have called a better company to help in our time of need. We really appreciate the timeliness and quality of their service they were extremely helpful with each step of the way! Thank you Kings for helping us get back on the road!

  Torian Strickland
5 days ago
Me and my buddy blew up are tire and these guys were the only ones to give us the time of day at 12 am. Even when their services could not help us. Super nice people and great help.

  Gail Gomes
6 days ago
We want to thank Alex at Kings Towing for their expertise service & caring driver David who was very efficient & safe while towing us to a shop nearby. Would recommend their service out here in Hermiston, Oregon off I-84 anytime 24hrs service. Very satisfied customers Drivers Gail & Vicki VGSmalls LLC/Inline Transportation

  Nicole K
a month ago
I have so much gratitude for King s Towing! I had to get my car towed to Kennewick after hitting a deer and they showed up in a timely manner. I was a hormonal mess at 35 weeks pregnant talking to Lidia over the phone, and she still treated me with nothing but compassion and kindness. Her and her manager worked with us and helped us out by lowering our bill - I can t put into words how much that means to me. I will forever remember that kindness, especially in a time like this.

  Alexander Wheeler
a month ago
Fantastic people to work with. Got to me faster than there eta and towed me to their shop. Rebuilt the transmission on my Pete faster than they estimated and haven t had any problems in the month I ve been back on it.

  Nathan Wang
5 days ago
Blown tire on the side of the road, called everyone for assistance and was treated horribly besides Kings towing! Super nice dude who understood the situation near 1am and helped immediately, thanks to them i was able to get off the freeway safely !

  Barrett Brown
a month ago
Great experience! There was a family whose vehicle was broken down on the highway. I stopped to help and called King's Towing and they gave them a free tow and picked them up from their motel where they had to spend the night!! This is a business we should be supporting! Great job King's towing!

  Jaxson Mosby
2 weeks ago
The best service I ve had in a long time! The customer service was fast and very understanding with my hard situation. This will be my go to roadside assistance moving forward.

  Angie G
3 months ago
Came out in the middle of the night. Very friendly. Got me fixed up so I could drive my drive my truck to the shop in the morning to have it looked at. Got right on it in the morning. Everyone is so friendly. Will only go here from now on!! Best diesel mechanic in this area!!!

  Sarvar Gaziyev
2 weeks ago
my driver had an issue with ABS light, highly recommend them, nice people and good service

  chelsea colvin
a month ago
I needed towing help around midnight in Plymouth,WA I called Kings towing and they showed up in a timely manner. They were so so so helpful during a stressful situation.

  Ethan Fisher
2 weeks ago
Broke down from a tire blowout, Kings came with quickness and care. Took care of my needs and did it with a smile. 110% recommend these guys

  carlota salinas
a month ago
I got stranded on the middle of the road for 2 hrs and decided to call this towing company and they were the only ones able to come bring someone to help I only had $50 and the gentleman was kind enough to spare me trouble in regards to the payment and helped me bring a guy out to me with no extra charges I had called other towing companies afterwards to see who would be the best to help me out and by far they have the best service available in times of desperation I m so thankful

  Macdaman2000 !
5 months ago
Had a wheel hub assembly go out on the way to Washington. These guys got right on it. Quick thorough job. Got us back on the road! Awesome job. Thanks Alex great work

  Jack
6 months ago
In an attempt to keep this story and experience brief:I rang King's from the side of I-84 westbound at about 2:30pm on a mid-october Saturday.A gentleman named Alex answered the call and asked a few questions to ascertain the scenario before both of us, and within 80 minutes, a gentleman named Salvador arrived on-site, did everything in his power and abilities to get us back on the road, but we quickly ascertained that the vehicle had suffered catastrophic operational failure and would need to be towed back home, to Portland, Oregon (approx. 160 miles from our resting place).Salvador spoke with Alex and passed the call along to me, at which point Alex did he's best to arrange an immediate tow back to Portland, where the vehicle would be serviced the coming Monday (the fault was resultant of rushed/poor quality service work from a dealer exactly 30 days prior to date of failure); as a comeback, it is the servicing shop's responsibility to correct their faults/failures.Within 80 minutes, a kind, highly-experienced and professional gentleman named Beto had our vehicle secured on the flatbed and has us comfortable in the cab of the rig as we turned around for the three hour ride back home.From initial phone call to thanking Beto for the long ride as we stepped back into our house, no more than 6.5 hours had elapsed from the initial phone call.This timeline includes two separate King's service trucks arriving, diagnosing and subsequently towing a >2 ton sedan 160+ miles so that we could sleep in our home instead of in a broke-down late model car on the side of I-84.Alex, Salvador and Beto were all knowledgeable, professional, kind and highly effective in resolving our vehicular concern(s).King' proved to be an absolute class act business, and likely the best tow service I have encountered and worked with in 42 years.Yes. King's does it right. And it is very encouraging to see firsthand that quality service and honest businesses still operate in our culture and society.Thank you: Alex, Salvador, Beto and King's.These guys do it right, and how it should be done.

  Dakota Oakley
2 weeks ago
Excellent towing service, they are a great company and very helpful. Definitely recommend them if the occasion arises.

  Larry Hall
11 months ago
Kings Towing was great to work with. Had a unique low profile RV tow and needed to go across the state. Folks in the office were professional, knowledgeable and friendly. David the driver was way above. Had another issue with my ride on the way but he was able to resolve and we kept moving. He was ever so careful on the drive also. He navigated the bad I90 sections great. Felt very lucky to have been put in contact with Kings Towing by AAA.

  Kingo Villarreal
2 months ago
5 star customer service and the job was done before I knew it definitely recommend cool dudes!!

  Tony V
9 months ago
What a great group of people!Tow truck driver and support driver, worked hard to get us off the highway safety. We are in a 28' school bus, hauling a 16' enclosed trailer.Dangerous work for sure!!It was late getting back to the yard, they offered to let us stay in our bus, our home, for the night and they would look at it in the morning.Nice quiet place to stay, we loved our stay.Very knowledgeable crew, hard working.Thank you King Towing, Krome Diesel Repair.What a great family!Service: Car towing

  Bradyn Burgdorf
5 months ago
Great service, quick response and had the best prices around. Tech was on site before the quoted time and made quick work of the issue and we were back on the road!

  Tim Kilmer
9 months ago
These guys are great dudes. My family s minivan lost a tire and then the spare before we could get it to a tire shop in the middle of the night. King s Towing went above and beyond to get our van to Les Schwab and my family to the hotel safely. Couldn t recommend them enough! Thanks guys!

  DJ Jared Woodlief
2 weeks ago
Amazing experience got my tire fixed from kings towing.

  Shawn Pourier
9 months ago
One of the best towing companies around!The gentleman who answered the phone was very professional and knew exactly how to help me with my needs. Huge shoutout to the tow truck driver corben, he took very good care of me and my car! Highly suggest everyone get towed through these guys.Service: Car towingService: Car towing

  Bob Summers
8 months ago
Avoiding a deer, I went down an embankment and through the sagebrush in a rental car. I was an hour and a half away, but they sent Raul right away. He performed a difficult recovery by himsel having to climb up and down the embankment by himself. We got to the yard/shop at 10 pm. Raul removed damaged body parts so that the car was actually driveable. Such great service!! To top it off, the owner invited me to a big party at his house with food, music and dozens of friendly people. King's Towing gets my highest recommendation!Service: Car towing

  Paul Shabak
a year ago
These guys have some of the best service! In my 16 years of driving truck, I can confidently say they were the quickest! The job they did was fantastic. When I m in the area and if I have anymore issues I am calling them for sure!! Five Stars All The Way!

  Jewels Harms
a month ago
Hands down the best service !! As well customer service is very professional and knowledgeable .

  Alex Shulyak
2 months ago
Called them to replace a steer tire on a Volvo VNL 2019. Technician gave a ETA, price for tire/availability and came out to location for the roadside call.Overall paid $150.00 for call out fee, $405.00 for 3 hrs of labor ($135.00 per hour, port to port), and $487.53 for the steer tire.Labor rate was reasonable for the call out and got my truck back up and rolling in the road. Paid with EFS.