Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Knight
3 months ago
Best price in the area for a new clutch. They were very friendly kept us informed and did the work quick! Will definitely use again, hopefully not anytime soon and will recommend to anyone who needs work done to their vehicle. Thank you!!!
Karen Carter
a month ago
They do good work on our car at a reasonable price. The office staff are friendly and helpful, too. I will continue to recommend them to friends and family.
makenzie andrews
3 months ago
I had my alternator go out right as I got home from taking my kiddo to school, I called and they were able to squeeze me in same day!!!! They had my Yukon ready within 1.5 hours and I was out in time to get my kiddo from school!!!! Also with a warranty for 24,000 miles and ANYWHERE in the USA! They are super friendly & accommodating! Highly recommend!!!!!!!!
Kathleen L Miller
6 months ago
Our 1989 S10 truck is treated like Royalty here. Problems that we have put up with for years because the other mechanics we dealt with didn't know how to fix them, were identified and fixed properly! This is a locally owned and operated shop that is reasonably priced, honest, knowledgeable and conscientious. They do need appointments, but they do what they say they will and communicate during the process. No surprises!
Jess n My Girl
a month ago
Fair prices and informative team, who did not condescend to me (a woman). I appreciate that they verified all repairs I was asking for ensured I knew estimates.
Aeron Amos
4 months ago
The person at the desk, Kathy, was SO kind and accommodating. The mechanics were straightforward with me and took good care of my car. Will definitely come again whenever I have car trouble!
Ashton Sigler
7 months ago
I cannot put it into words how great this shop is, they are totally all about the customer. They have gone above and beyond to take care of me, honest work, and honest prices. You can search all you want, but this place is the gold standard treatment for all your automotive needs.Service: General repairs & maintenanceService: General repairs & maintenance
Janet Kremzar
8 months ago
My 2002 Honda CRV started making horrible sound and I stopped in to see if they would take a quick look at my car. They did and determined it was the a/c compressor and it could be bypassed with a new belt but unfortunately they could not get the belt. I am so grateful they found the problem. Ended up my daughter found the required belt and it was a quick repair, even though I have a/c. Car runs great.CLEVELAND AUTOMOTIVE is EXCELLENT!!! Hope I don t need their services again BUT will definitely use them when needed.Services: General repairs & maintenance, Auto maintenance
Veronica De Jesus
a year ago
Very reliable nd awesome work. They have been servicing our cars for more than 30 yrs. My father doesn't drive his cars to Mexico if he doesn't bring them her first. They are the best, they're work is always guaranteed!!Service: General repairs & maintenanceService: General repairs & maintenance
dennisb503
a year ago
As always, Cleveland Auto took care of me and my truck repair needs.The team there are knowledgeable, friendly and have a true interest in fixing you car correctly and efficiently!Prices are reasonable and they are up front with the costs.5 star service and Highly recommendedServices: General repairs & maintenance, Brakes
Jason Aurit
11 months ago
I made an appointment to drop off my car for service a week in advance, I was never asked what kind of car it was UNTIL I brought it in for service, lo and behold they don t work on VWs. Would have been nice to have known that when I made the appointment or had it have been written somewhere that they don t service European cars I wouldn t be in this position. Now I ll have to wait another 2 weeks for an appointment somewhere else.
Toni Masters
a year ago
Always friendly and very honest. They pay attention to details and have reasonable prices. This is one place I know I can take my truck and not get ripped off. Thank you Cleveland Auto for your business ethics.
Cliff Mccall
9 months ago
I went to Cleveland Auto approximately 2 years ago I had them installed a water pump well just about 2 years later the water pump goes Belly Up it was a defected water pump went in there talk to them they end up fixing it for me with no charge these guys are definitely outstanding professional if there's such a thing as honest Auto Repair these guys are the closest I've seen come to that they have my total respect thank you.
Colton Juilfs
5 months ago
Always great help, fair prices, extremely transparent and great customer service
Mark Stegemeyer
a year ago
This is the only shop I ever use or recommend.Space doesn't allow for a complete explanation of all the reasons why I've been a customer for more than 20 years. It'll have to suffice that I say they've gone out of their way on many occasions to provide exceptional service for the money spent.They're not cheap (no good mechanic is) but they provide service commensurate with the cost.
Dustin Wynter
3 years ago
I've been trusting Arlen and his crew with my vehicles for over 20 years. He's honest, his prices are more than fair and he does quality work. Which is why he's usually booked up for a few days. Great shop and I'll always bring my vehicles there to be repaired with no doubt about the price or workmanship
Tina Stinson
5 months ago
Thank you for doing GREAT work on my car! Recommend!Service: General repairs & maintenanceService: General repairs & maintenance
Lyndon Way
2 months ago
Great warranty service - thank you!
Michael Plummer
3 years ago
We all deserve an honest and fairly priced repair of our vehicles. Arlen runs just that place! He and his staff are easy and enjoyable to work with and provide an honest and transparent experience. I was given up front direction of the details and received phone calls on updates throughout the repairs. I don t know how this could have been a better experience for me and we will be returning there for all of our vehicle repairs.Thanks for a great and friendly experience Arlen!
Jeffrey Ottman
3 years ago
I cannot say enough good things about this wonderful family-ran auto repair shop. Whenever I am there, I know I will be taken care of & treated like family. They were able to care of the check engine light on my '97 Ford Ranger quickly/efficiently. I have always dreaded needing to have my cars repaired until now. Very much wishing I would have used their services years ago!Services: Auto engine diagnostic, Auto engine tuning, Oil change
Becky Campbell
8 years ago
My dad used to take his older trucks here for years (he now has a new truck). They remembered his last name and asked if he was my father. I was impressed that they remembered him from that long ago. I took my 99 Ford Expedition to them. I called the day before and set up with them to drop off at 7:30am the next morning, they called me by 10am with a diagnosis and had my truck fixed by 4pm that same day! I picked up my truck that afternoon and it ran and still runs fantastic! The mechanic took time to explain what he did to my truck and the work was reasonably priced as well! This was all BEFORE they knew who my father was! I will always return to Cleveland Auto for my truck repairs! Very fair, professional, kind people who do great work!! Thanks Cleveland Auto!Becky C.
Charles Ratkie
a year ago
Great service! They were booked a week out when I called but once I brought it in they took care of the issue same day and price was affordable.
Monica Anguiano
2 years ago
I was referred to Cleveland Auto Repair by a Les Schwab employee, who uses them for his personal vehicles. I took in my car because it was making an awful screeching noise. I called ahead and scheduled my day to drop it off (which was a few days out, but my situation wasn't dire). I arrived shortly before their posted time of 7am, filled out the short intake, what information I didn't provide the lovely front desk asked clarifying questions. To save me from having to order an Uber, the lovely front desk woman drove me home (I live fairly close, but am lazy). I received a call about 3-4 hours later, informing me what the issue was and the surprisingly low cost to repair it. I also asked for an estimate on breaks, the mechanic quoted me and I asked him to replace both the front and rear. By 3:30 my car was DONE! I picked it up an hour later. I found their prices very reason; breaks were roughly the same as a few other places. The mechanic I had made quick work of the job.Services: General repairs & maintenance, Brakes
Debbi Schlosser
a year ago
These folks, from front desk to mechanics, are very nice and helpful. Service was good and reasonable prices, too! Well worth waiting for!Service: General repairs & maintenanceService: General repairs & maintenance
Stacey Wanous
2 years ago
This amazing place took my broken down ford ranger and fixed it right on the spot. I was up and running to work in just a little over an hour. Trust me, their day was already full before I showed up with my truck that broke down this morning on my way to work. I can't thank them enough. I live in Sandy, and will be a faithful customer from here on. Thank you from the bottom of my
Matt
2 years ago
Very nice and honest people. They went the extra mile for my service when they didn't have to. Will definitely be using their services in the future. Thank you for taking care of my vehicle when I needed it most.
Constantin Kunath
7 months ago
Fast service got lucky with an open spot! Prices are fair and I would definitely go there again.
V Verh
a year ago
Great place to have your car repaired! Very reasonable prices, upfront detailed invoicing. This is my go to place now.
Daniel Briggs
6 years ago
Honest and informative when diagnosing my car's issues. I threw a curve ball and asked them to adress a couple of other problems, had my car fixed and back to me in a day and a half....no small feat since they were super busy when I brought it in without an appointment. Professional and courteous, will visit again!
Amy Salisbury
8 years ago
This place is awful. We dropped off my brother's car for a diagnostic test. They had his car for 4 days, and wouldn't return our calls. We finally went into the shop after a week, only to hear the mechanic tell us that they "haven't had a chance to look at the car yet". The following week, they called and said the fuel pump needed to be replaced. We told them to go ahead and replace it. After another full week, the shop finally calls to ask if we want the fuel pump replaced. Very frustrated at this point, we said "yes, but it needs to be done by the end of this week". We get the car back, and on the drive home from the shop, half of the exhaust and the whole muffler fell off. My brother also noticed that his stereo was set to "demo mode", which only would have happened if his battery died and got reset - but the shop mentioned nothing about that. Then, the next morning, my brother tried to drive his car to work, but the battery died. He had to wait 3 hours for a tow truck, and work wasn't happy about that. While he was waiting for the tow, he looked under the hood to find out that they either pinched or disconnected one of the alternator cords. So now, his car won't start at all and he can't even roll up his windows. It's completely dead. We went back into the shop asking for a refund or some kind of compensation after wasting $400 at this worthless business, they told us that if we got the car towed down the street to their shop, they would look at the alternator. However, they wouldn't refund us, and they wouldn't even pay for the tow. They proceeded to tell us that the muffler and exhaust pipe falling off was not their fault - when we had no problems with it prior. We are frustrated and disappointed, and we are never going back here again.