Revolvo West

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Travis Van Couvering
2 months ago
I ve been having a battery-draining problem in my car for years and no mechanic has been able to figure out what was causing it. I took it to Revolvo after they fixed up my truck super fast and well to let them take a crack at it. They finally fixed it! After all this time it was just a loose cable that no one else had had the diligence to trace.

  shellene pound
6 months ago
Our Volvo broke down and had it towed to Revolvo where we bought it. They had it diagnosed and fixed within a few days. Very happy with how quickly they had me back on the road. Justin and Larry are great at explaining and even saved the broken part for me to see.

  Ken Skeen
6 months ago
Have known Larry Kaufman for near 40 years. I am 82 and own my 8th Volvo. Absolute best ever!Services: Transmission, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Engine repair, Brakes, Air conditioning, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Engine repair, Brakes, Air conditioning, Oil change

  Theo P
7 months ago
DO NOT TAKE YOUR CAR HERE! Not worth the money or the hassle. I took my car here to get a recommended service that was recommended by the owner. When booking the appointment I communicated the issue again, but when picking it up I asked if it was fixed and the staff had no idea it had an issue. The service made it worse. They did not make this right. Take your car somewhere else.In Response to Revolvo West's response:If you knew the vehicle had a history of a bad transmission and there was nothing you could do, why was I told a transmission flush and a software update could possibly solve the issue. Then after receiving over $200 from me, decide to tell me the history you knew about the vehicle? My statement still stands thanks for verifying how you run your business.Services: Transmission, Auto engine tuning

  Rose Po
7 months ago
Always able to fit me in and fix up my van when I really need it. Very helpful and friendly staff. Great deals. I highly recommend

  Stacy Matusik
a year ago
Had a Volvo, now I have a BMW 335d, diesel. Only place I trust in town! Been doing business with Larry for years. Justin is very very knowledgeable about my car and goes the extra mile for his customers, making sure they leave pleased also is a extremely hard worker.

  Tom Martella
2 years ago
Passing through Grants Pass, the "low engine coolant" light in my Volvo came on. A quick peek under the car and an internet search convinced me that this was a Serious Problem - 300 miles from home!Okay. Who can help 10 minutes before closing time?Larry at Revolvo West answered the phone and confidently assured me he could and would get me back on the road the following morning.By 1:00 the very next afternoon I was on the road again with a brand new radiator!I could not believe my luck in finding a knowledgeable mechanic with the correct part on hand who was willing to respond to my emergency repair. Equally impressive was the fact that I, just passing through, was not taken advantage of. The repair cost was quite reasonable and could have been a lot higher.Larry makes me want to go back to Grants Pass just fir my regular service - I'd be a life long customer!

  Richard Schumer
6 years ago
These guys are great! I have used them several times over four years and have not been disappointed. They will work with your schedule and do whatever you need while you wait, for the most part. Their prices are fair considering what other Volvo repairers charge but their knowledge and service are top-notch. The first time I visited, I brought them a new part I had bought on the internet for them to install but it didn't fit (my fault!) They found a good used replacement and met my time deadline! I was sold! Each visit is a joy.

  Warren Sizer
6 years ago
Larry Kaufmann and Revolvo West saved our trip. Diagnosed our problem, ordered parts and had us on the road in 24 hours. Replaced the water pump, timing belt, flushed and filled our radiator and took care of our cat very quickly, very politely with a very reasonable price. These people are great. Very trustworthy.

  Cha Cha Spinrad
2 years ago
The "check engine" light turned on during a drive in a Mercedes from So Cal to Portland, and close to Grants Pass the car became stuck in "limp mode" (second gear). Larry was able to make time to see us a couple hours after we called. We made it clear that we were not trying to fix the engine problems, other than get it out of limp mode, because we were so close to home that we just wanted to get it to the mechanic in Portland. Larry did just that, gave us some documents to give to the Portland mechanic, and we felt confident driving it home that day.COVID-wise, Grants Pass was a scary place to be - while most establishments had signs encouraging masks, I seldom saw workers (and even more rarely patrons) in masks. Larry wore a mask for some (not all) of the indoor interaction.Service: Auto engine diagnostic

  meanleangreenebean
7 years ago
Highly DO NOT RECOMMEND. Over priced. Faulty installation. Kept trying to tell me multiple things needed to be replaced that were frivolous even though i explained i am a single mother on a budget. I was recommended this place by a friend and I don't get why, probably just because it is the only volvo place in town. I tried them twice to give them the benefit of the doubt. First time they replaced my computer sensor with a faulty used one then wouldn't refund. Since i had the store credit I went back to get road trip ready. Was told i needed to replace my windshield fluid reservoir and thermostat and other small things that added up quick. Now in my road trip my thermostat is constantly reading triple digits. I called and the owner just said must have been installed improperly no apology no nothing. Don't waste your time or money supporting this joke. Two stars is being generous in my opinion.

  Aaron Benjamin
3 years ago
Greedy liars. Went to get my headlights fixed, they tried to charge me $120 more than it ever should have been. They Said a part was broken that connects the headlights, and to bring it back in two days when they got the part. They were also trying to replace both sides even though one side worked perfectly fine. I came in with one working headlight, and for some reason they took the one working bulb out. That night I went to drive home from work, which is way up a country road, and neither headlight worked. I had to sleep in my car with no blankets at the job site. After it was fixed , my brights no longer worked, and a different mechanic said I have to pay quite a bit to get my high beams working again. They also fixed my window which was falling through the door, a week later it broke again and they wanted to charge me full price to fix their mistake. They just jimmy rigged it, they didn t actually put the new part in that I paid for. A complete joke of a shopService: Electrical repair

  Blaire Trambley
3 years ago
DO NOT recommend this business to anyone! They are continually over priced, with ALL services. Had them pull a part for my vehicle, and they charged me a whopping $75 more than it was worth. Unfortunately the owner wasn't there in the office to barter with me on the price, he left a lady in his office to do so. Brought my partner in to pick up part, the owner is aware he is a mechanic, and I assume he wasn't in the office because of that reason. Will I ever return to Revolvo West? No, absolutely not. Beyond that pick and pull part, I have been charged quite a lot for jobs that could've taken less time. My radiator installation costed me around $800. I had my alternator replaced for $600. When my timing belt went out, I called around the area to find the best price on fixing it. Revolvo West was more expensive than a dealership, the timing belt installation was $800, not including the part cost. Went to Rick at AutoPro on Redwood Ave, he fixed it for $280. Not to mention the number of times I've called to ask for help with certain parts and or advice on what's the most cost effective plan to fix my vehicle. The man who owns this business, Larry, is the stereotypical greedy car guy who is only looking to make a quick buck off your cars issues. I am also a woman, and have taken in men with me just so I do not receive poor and or incorrect treatment due to not being well versed in cars. My current partner is a mechanic, and has expressed to me that every job I had preformed by Revolvo West was over priced and done slowly on purpose. It should not take 8 hours to remove my radiator, I watched my partner do it in a couple hours. I could do it in less time, and I am not skilled in this trade. My anger and frustration towards this business is unending, and every time I go to them for car help I am met with extreme prices and sexist service. Because I am a woman, I am repeatedly screwed by the owner Larry. I would NEVER recommend this business to anyone, ever. Infact if you are looking to get your car worked on by a very kind, generous, dependable person go to AutoPro on Redwood Ave. The man who owns this business is named Rick, and he does wonderful work for a great price. He is NOT looking to screw your pocket, instead is very much aware that cars are expensive and looking to serve your car needs with a high level of consumer consideration. Never will I ever, go to Revolvo West again, and get screwed by greedy business owners. Larry you get so much business, and your hourly rate is $90. Don't you think you would be a bit more generous and kind to your customers, or is it all about making the most money off of desperate people?So, you typically don't respond to reviews, hm. The comment you made about trusting the source is quite rude, as these people do not know me. All of the negative reviews have the exact same response, which is not taking any accountability for attempting to rip people off. Yes, I am young, but well educated and quite experienced in terms of fixing cars. I am dating a mechanic, my step father is a mechanic, and also my two of my brothers fix their own vehicles. Its quite interesting how you've expressed that your customers are intelligent enough to know which source to trust, and yet all of the negative reviews clearly explain why they did not feel your service was adequate for the price and stress it caused them. Now, I understand being a small business owner can be difficult and that you would rely on reviews to help manage the image of your business. So, treating your unhappy customers like they're are bad sources, because they expressed poor service is a bit ridiculous. On a real note and I might be wrong, that you decided to respond to the negative reviews because it is effecting your business. If your business ethics effect your customers, that is NOT their responsibility, its yours. I am quite irritated by the sheer lack of responsibility on your behalf. Not to mention you refused service to my partner, because of my review, which was honest and well explained. Seems a bit shady to me.

  David Saxum
2 years ago
I was traveling cross country a few weeks ago. Well traveling through Oregon, I had seized AC compressor. Due to the organization of my engine, this resulted in the car failing to start. I called nearly every auto shop in the area and none of them but Revolvo West was able to get me in within a reasonable time.Although Revolvo West was able to get me in and repair my car, I also felt like they charged a premium for this. It ended up costing me nearly $1,100 in repairs and $300 in additional costs due to hotels. Additionally, I was originally quoted for $800, but because the owner did not let me fully explain the problem and what I had noticed, they went down a rabbit hole with the starter, battery, etc. They ended up charging me for the labor costs related to this as well. I would advise caution when using this repair shop. Although you may get the repair needed to get you back on the road, you will pay a premium for it.Service: Engine repair

  shamrock man
5 years ago
This is a reply to Bryan Curtis s review (see below). I was the owner of the truck that he purchased (it was sold on consignment). The truck was in excellent condition 2004 Ford F250 Super Duty Lariat crew cab. Carfax history based retail value was $20,680.00, so he did not pay too much for the truck. The Carfax report was clean and showed that all required maintenance was completed at the dealer, with the exception of the oil changes. The truck had in fact been sitting on the lot for several months waiting to be sold. But there were no problems with the truck, my primary use for the truck was to tow my boat. We test-drove the truck for approx. 20 miles (about a � hour) on the freeway, through the city and country roads. I have been doing business with Revolvo West for about 15 years, and I have nothing but good things to say about this business. I have also referred both friends and family here for their car maintenance needs.

  Tim Craig
4 years ago
Larry (owner) is a good man. He is a professional in every aspect. He pays for all his employees health insurance. You do not see employers of small independent business offering full benefits, anywhere. Kudos to you Larry.

  Harry Van Horn
a year ago
Larry is such a knowledgeable and experienced Volvo mechanic. Sorted me out with what I needed, put my mind at ease about what I didn't need. Top guy.

  Jeff Brandt
3 years ago
I will agree with the other reviewer s on here, Larry will rip you off. He screwed me over so bad on a repair job that I ended up leaving the car with him and giving him the title. He screwed a single parent out of their only means of transportation. What a scum bag.

  Whitey Ward
5 years ago
The first week of my new ownership of the " managers wheels" has been busy with lexol, Back to black, Armoral and the car wash. The volvo V70 XC has proved to be 2002 star performer. Thanks to the staff at revolvo I have the auto I looked for and the crew to report the normal aging process. THANKS AGAIN. Rick Ward. The 2002 took black to black and restored the rubber baby bumpers to dark blue, armoral for the seats cleaning then full LEXOL hand rubb multi efforts to reawaken the leather. The car was spooked at first but now responds and performs as the champion it was born to be. Next step, shocks!

  Morgothra
3 years ago
As a Mercedes owner I've done business with Revolvo for many years. I trust Larry, the owner, and his mechanics have never let me down.

  Eydie Shapiro
5 years ago
Love these guys. Excellent service. Have been going here for years. My Volvo always drives like it's a brand new car.

  L Cox
4 years ago
These folks were great. My new mechanic place, for sure. Mechanics that don't treat women like idiots are hard to find - those that treat them this well are keepers.

  David Barry
5 years ago
I brought my Chrysler Town and Country to Revolvo to have the radiator replaced and they did an excellent job! I will go back to them for sure!

  Ron Holder
6 years ago
Fair honest helpful on a road trip my vw passant overheated on i5 50 miles from grants pass conversation and diagnosis was on the phone as it was closing time aaa towed me in after hours Larry worked me into their schedule 2 days thermostat and auto expertly repaired I was happily on the road I highly recommend revolvowest

  Matthew james Kent
a year ago
Awesome people and they have no problem giving knowledge about the very work they do. Absolutely great people.

  Roi Ane Tunas
7 years ago
Amazing! Extremely nice and informative. 100% HONEST! Fixed my Audi in record time. I'll be taking all my cars here from now on!

  richard dredge
2 years ago
Very nice service very nice Volvo that I bought those guys are the man and they are good very good car place

  Louis chapel
12 years ago
Goodest deals on the Goodest Makes in town. At 699 Union Avenue, in Grants PassFormer four time Happy Camper for sure.

  Me me, private
2 years ago
They are RIP offs. Larry is Bad business owner and don't know what he's doing.

  Ames Saint Clair
4 years ago
I love these guy's, most honest auto repair in Grants Pass. Larry and Eric are my guys