O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ed Johnson
2 months ago
I am taking an opportunity to publicly praise and thank Oreily for hiring and training their counter personnel.. I have dealt with Clay over many months buying parts for various autos... He has proven to be patient, knowledgeable and service conscious... I will frequent this store first because the trust I have in him and others that work at this location.. Clay and his fellow workers should be congratulated for their people skills and auto parts knowledge.. thank you..

  travis franks
a month ago
Very helpful staff, usually have what you're looking for and if they don't have the part in stock the shipping takes a couple of business days. They are very helpful with any questions or concerns.

  MD. CoralMarie
5 months ago
These guys want above and beyond today. Coasted in with a ton of issues, end up just being a bad battery and a bad alternator. They were patient and amazing in us out of towners and our time of need on Thanksgiving Day. Big shout out. Thank you for being our superheroes!

  Siskiyousam
2 months ago
With a 25 year old commercial account, I was charged $22 for a anti freeze that is shown on O"Reilly's on line website to the general public for $20. No explanation of why or an offer of adjustment, just told that is what it was. O'Reilly's needs a new manager and I need another parts store.

  Johnny Ortega
3 months ago
Bertho is definitely an asset here at O'Reilly. This employee has sincere consideration when assisting customers.

  Jesse Boucher
5 months ago
Affordable prices and usually get your part by the next day if it's not in stock and you have to order it!

  Dannan Hager
6 months ago
Definitely go here to fic your car, they have a pot of different options but be aware, they might not have what you need. Best idea is to call in before you show

  Stuart G Williams
10 months ago
Grants Pass O'Reilly Auto Parts SUCKS...I'm a disabled senior who depends on stores with delivery, curbside and otherwise delivered.O'Reilly has always had a policy of installing batteries while you wait but today the local store decided they were "too busy" to install a $250 Truck battery...Nice.As I drive off looking for a company that wants my business.

  David
a year ago
Sunday morning battery went dead. Nate at O Reilly s in grants Pass was awesome! He sold me the battery that I needed and even installed it for me. He was pleasant and helpful the entire time. I am very impressed with the service. Highly recommended.

  Michael Brosio
7 months ago
They were very good! They ordered the parts I needed, They arrived on time promised and they were polite. 5 star!!!

  Aja
8 months ago
This place is ultra accommodating and they have everything you need. Special shout to Jared - you rock! Thanks for your help.

  Honest OP
a year ago
Usually have a pleasant experience when I go in to buy something . Only giving them 4 stars instead of 5 because I have had a couple issues with parts I've ordered. One was I paid for the part when I ordered it and they sent it back because I didn't pick it up within 3 says even though I was td they would hold the part since it was paid

  Kathy Vonkrohn
10 months ago
This place has a vast inventory of auto parts and all the regular auto necessities like engine oil and coolants. Friendly competent people are very good at making sure that you get the right parts.

  Michael Gaines
3 months ago
Good people, they got some new people but they still got the old guys like Russ who makes it work going in there

  Bobb�e Forsey (Bobbie Doney)
11 months ago
They are always wonderful help, and have always answered any questions you have! And there prices are great too

  Leo Myr
a year ago
My friend had an emergency issue stranded with two kids on highway 199, so I called the store at 8:52, rang and rang, no answer. Showed up at 8:58, doors were locked, lights were on, open sign was off. This kind of business shouldn't be closing early.

  Chip H (Chipinator)
a year ago
They usually have what you need in stock, and the staff is pretty knowledgeable, definitely better than the other chain auto parts in town.

  R Jones1964
4 years ago
I had difficulty communicating with counter attendants as to what i needed to replace a bulb for my tail light in my van. They had a box of tools to choose from so i did not have to purchase what i needed to remove my light assembly. [That was pretty cool.] They had the bulb I needed. [Awesome.] Store was clean and orderly. [Nice]. Parking lot was hard to find and busy with other stores located in the area. Overall, i give (3) stars. Hope your experience is better.

  Tom Milstead
9 months ago
Man these people know what there talking about and got me the best price they could.

  lorraine webb
a year ago
Called ahead and was told the parts I needed were in stock drove 40 minutes and they were not. Counterterrorism was clueless about anything when I finally picked up the parts that were ordered for me they were wrong for my vehicle and incompatible with each other.

  Randy Zwicker
9 months ago
They have more to offer then the other parts houses around here and are more helpful and pleasant to talk with.

  Peter R
a year ago
Hey get your car parts and some other stuff for my car there they have all the parts you need that's for sure good place to get Auto parts they are very helpful there if you don't know how to install a battery that help you install it and do other stuff that helps you while you're working on your car very nice people especially when you're a woman then they really help you LOL

  Patrick Fernane
a year ago
Morgan was so knowledgeable about the correct transmission fluid and how to properly check and add. We are on a trip from Seattle to San Diego and the car is now back to operating. Huge thank you!

  Justin Kinney
a year ago
I've always had good experiences here. They seem to have a lot in stock.

  Childof God
2 years ago
The cashier Russ was so awesome today! I bought a brake light, and some bulb fluid, and when I went to replace it, i found out my blinker light housing was damaged. He helped me order a new one.He was very kind to me and I am very grateful for his help today!

  Jerry Brown
3 years ago
Always knowledgeable guys on hand, they're pretty fast too. Getting you in and out seem to know what they're doing. Been a mechanic for 30 years been around auto parts stores and these guys seem to have it down pretty well. the guy go to all the time is Russ he's a great guy seems level headed and gets it done.

  Linda Oncay
7 years ago
Staff are not friendly, they are not helpful. This was the 3rd and last time we will try this store. The make you feel as if they were doing you a favor by even being there. Well if your not friendly you make no effort to help your customers then I wish you well. To the employees keep your employment options open you never know when a store like this will close.

  Cody Fogleman
a year ago
Pick up the phone....no reason that I sat with phone ringing intell it tells me it can't be answered cuz its busy....maybe if you paid more then 12-13 dollars a hour more people would wanna work for you

  Bright Libra
4 years ago
These guys care about your fixing your auto. I returned a core to them, and the front counter was tied up with others. I went to the commercial counter, further into the store where they were happy to help me. I asked for Marine Quality grease, and the associate went and got me a tube. Very good, and welcome customer service.

  Charles Tupper, Realtor
10 months ago
These guys were friendly and helpful when we were in need on our vacation