Dick Hannah Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Victor Cummings
a week ago
Angela Lavinder was so helpful & patient as we were considering several vehicles & evaluating our needs. We ended up with a car we love, and Angela made it pleasant & fun which we really appreciate since car shopping can be stressful. She also reached out to support our son who is also shopping & is providing helpful info & options. Angela really represents the Believe in Nice! motto, thank you! Victor & Cathie

  mar
a month ago
Steve is the best!!! I wanted to test drive a Sentra but Gladstone was pretty far from where I was and Steve offered to bring the car to me for a test drive! Customer service is amazing here. They are accommodating and very responsive. Steve did well to educate me on all the different features of the car and the warranties they offer. Everyone deserves a car salesman like Steve!

  Joe King
4 months ago
Horrible service. I told them I was only interested in getting an SUV, and they kept bringing out cars to show me. AND they ran my credit twice. That was weeks ago. Then, just today, they called me asking if I wanted to come down and fill out a credit application

  Eric Haugen
3 weeks ago
I bought my Rogue back in December, had a great experience. The sales guy David was super nice and helpful, he kept the whole experience as stress free as possible. I'll buy all my cars from here for now on.

  Kelsey Horst
4 months ago
The salesman was very nice, professional, was able to answer all my questions, was personable, and went the extra mile. I have been building my credit and was confident I d get approved. They first offered me higher payments but I was able to negotiate and remove unneeded warranties to get the payments down to something I could comfortably afford. The process took several hours but at the end I drove out of there with the literal car of my dreams!!! Would recommend

  John Schiavo
4 months ago
Mostly good experience here (as owners of a used Nissan, buying parts/service only). Labor rates seem fair considering it s a dealership but with a definite up-charge for things like air/cabin filters and light bulbs. The parts and service staff are always prompt and professional yet friendly too. I really appreciate how low-maintenance our 3.5L motor is. My only complaint is that they need the VIN number to order any part, including clips and hose clamps, for example.

  Kymm Speakman
4 weeks ago
My experience was great. I knew I was going to buy a Nissan Versa and the person who helped me, Michael, was great. He was able to answer my questions and he explained things thoroughly.

  Melisa Johnson
3 weeks ago
Went in to purchase a truck based off the price on their website. Was denied at the door saying it was an error. However, it is the law that they are required to accommodate any pricing that is posted online. They were very rude and disrespectful. We left and went and purchased a Toyota with no issues, thanks for nothing Nissan!

  Jessica Colvin
a year ago
This was my first time buying a car and I couldn t have asked for better service. My previous car stopped running and I needed a new one asap as it was my families only way of transportation. Nick was our salesman and he was incredibly nice, knowledgeable, and understood exactly what I needed. We had a couple financial hiccups, but Nick did everything he could to make it possible for us to leave with a new car. If I had to do it again, I d go right back!

  Preston Defan
a year ago
I went in with almost nothing to get a car. I didn't have all my documents with me. It's my first time to a dealership. The humble, patient and respectful gentleman name Lawrence went over and beyond in making sure I leave this dealership with a vehicle. With the help of his colleagues. I can see how frustrated he was to sit there for almost 4 hours helping me with so little information I have. If it was me, I'd probably gave up, but he didn't. He made phone calls after phone calls to make sure I got everything I needed to get a vehicle. A honest man and I would go here again if I'm gonna get another car. It was worth the wait and all the time spent in this dealership. The professionalism and honesty and the patience they have was over and beyond. I wanna thank you all from the bottom of my heart for all that you guys did for me. Definitely recommend this place anytime. Merry Christmas to all of you.

  Gustavo veliz
5 months ago
Very professional team. Everyone was kind and attentive. Place looks great and waiting lobby was nice. Had snacks and coffee that was a plus. My transmission service made my truck run allot better shifts great now. Would definitely recommend to family and friends 10/10

  Deborah Beckman
4 months ago
With the credit I had they worked miracles! Michael Roth (salesperson) and Jason Bacon (in finance) had me in a 2023 Nissan in 4 hours. I would recommend them to everyone. They are the best.

  Donna Savoy
a month ago
I met 4 people, all were friendly and courteous. They bent over backwards to get me a car that I wanted for a price I could afford. It took awhile .

  David Balsbough
2 months ago
Mike was an amazing help with the purchase of our new car. He went above and beyond bringing cars from other locations so we could look at them. This is our 2nd purchase at this location. We will be back.

  Heather Marynik
2 months ago
Don t go to this service department. It s a waste of time and money. I was told for 4.5 hours that they were working on a quote when I specified my issues. I finally had to leave and they hadn t even finished the quote or done any work on the car. Also charged me $190 for what they didn t do. Very unprofessional and I would not recommend going there.

  Tony kontonasakis
3 months ago
They had the car for 3 weeks, which wasn t a problem, because they gave me a loaner car. When I got the car back they forgot to connect gas door cable. I had 30 miles until empty and was not near dealership. Had to rip gas door cover off to put fuel in my car.

  Darlene Branch
4 months ago
Definitely the best car buying experience I've ever had. Everyone was so friendly and the whole process was quick and easy. I would definitely recommend them for a great car buying experience.

  Cindy May
5 months ago
Customer service was great! They made sure to describe all features and then showed me how to use them. Throughly pleased with my experience with them.Good deal and friendly employees

  Jesse Nielsen
2 months ago
Had a couple issues with my 4WD going out, took a little more time to identify and fix the issue than expected, we were without the truck for almost 2 weeks and the lack of communication was a little frustrating, but they issued me an unsolicited 200 credit towards my bill which I really appreciated, overall I m happy.

  Rick Headley
5 months ago
Gladstone Nissan is always the easiest dealer to work with there service department finance and sales reps are all streight forward and not pushy Iv got two cars from here and both times was easy and services have always been well done. Great job Nissan!

  Amiel Girmay
a week ago
My mom bought me my first car ever and I love it.I would definitely recommend

  Matt Perkins
a week ago
Great experience, very helpful. Thanks Steven and Mike for helping me through the deciding and buying process.

  Ellisia Cone
4 months ago
This place was great from the time I walked in until I left. My daughter was with me and we talked and had a decent time while waiting of course. All employees were great!

  Brandon Taylor
5 months ago
I went in for a new car with bad to no credit after my old car's transmission went out on me and would of cost more than what I paid for my old car.they helped me get a new car with a small down payment and the next thing that I know I was driving home in a new Volkswagen jetta..highly recommended and they do not pressure you or turn you down in any way.Thank you

  Len C
6 months ago
Very disorganized dealership. I wanted to book a rental while having service done. I was told to call two days before the appointment. I did. No one knew anything about it. I was told to call the day before my appointment. I did. Still no one knew anything about it and even the lady on the phone asked so who told you to call for a rental? Like I was doing something wrong. Needless to say I didn t show up for my appointment and I went to NoP instead.

  Sarah Azuredawn
7 months ago
From start to finish, the sales team was top notch. We were able to get approved before stepping foot on the lot and they had the perfect car waiting for me. Painless, professional, and delightful to work with.

  Michael Thibodeau
a week ago
Very informative, punctual. All around friendly. Tony is on the ball and I appreciate that.

  Mallory Zepeda
9 months ago
I wasn t expecting to buy a car that day but my salesman, Zack, went above and beyond making me feel comfortable and showing me all the different cars. He was so patient and very knowledgeable, the kid even made me laugh. If you need someone who is kind and patient, Zack is your guy. They got me a great deal and I left in a new car I didn t know I needed. My family loves it and Zack is amazing. I d consider him part of my family, he s that amazing!

  Henry Hooper
4 months ago
Oil change was routine.Thanks for the discount email. My car always runs better after. Tony was very helpful. Some future work will have to wait. Do you have inner brake pad coupons? Thanks Hannah Nissan

  Amin Gangji
2 weeks ago
Came to look at Nissan Leaf advertised at $17132. The dealer tried to mark up the advertised price by $1880 for junk, made up fees.